Find cheap flights from Kansas City to London Gatwick Airport

MCI - LGW

Find cheap flights from Kansas City to London Gatwick Airport

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Good to know - Cheap tickets from Kansas City to London Gatwick Airport

Low season

December

High season

July

Average price (return flight)

£532
Best time to beat the crowds (20% less expensive on average)
Most popular time to fly (24% more expensive on average)
(avg. price over the last 2 weeks)

When to book flights from Kansas City to London Gatwick Airport

Estimated return price
Average price per month

Top tips for finding a cheap flight from Kansas City to London Gatwick Airport

  • High season is considered to be June, July, and August. The cheapest month to fly from Kansas City to London Gatwick Airport is December.
  • Morning departure is around 9% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Kansas City to London Gatwick

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,886 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Pros: "Everything"
Cons: "Nothing"

Pros: "The extra leg room was great!"

Pros: "The seats were pretty comfortable."
Cons: "It would be nice if the flight attendant was a bit more friendly. Smile works."

Pros: "Everything, Excellent flight start to finish."

Pros: "Comfort, snacks, and entertainment"
Cons: "More flights out of Albuquerque"

Cons: "Nada"

Pros: "-Excellent crew -Nice leg space even if Economy -Free DirecTV -Free internet with decent speed -Electric outlet under every seat -Free seat selection at the time of booking"
Cons: "-Boarding process: should organize the boarding area so that lines can form for each boarding group"

Pros: "Crew was awesome, warm, welcoming friendly and accommodating. We had the opportunity to use their new TV system and it was 1000% better than the other screeens. I didn’t pair my phone but I don’t think I could have watched Netflix like I wanted to."
Cons: "Teleportation would have been better but jet blue is great for now."

Pros: "great!"
Cons: "great!"

Pros: "Loved the variety of food offered, amount of legroom"
Cons: "Was awake, just completely skipped over by attendant for drinks"

Pros: "JetBlue's free Wi-Fi and comfortable seats really make JetBlue a domestic airliner unlike any other."

Cons: "Flight was two hours late because of weather but the boarding situation at the gate was just ridiculous and unorganized. In flight tv didn’t work. Not the best flight. Glad it was short!!!"

Pros: "Yes they do have good legroom in coach but..."
Cons: "Jetblue didn’t let us check-in online and no explanation given. Either way on the prior flight although we did online check in we were forced to check in again at airport. Flight arrived half hour early but no space on runway, so we were in circles and ended up landing 10 mins late. Would have been okay except entertainment/wifi during the whole flight wasn’t working even though crew said it would. Seats were the most uncomfortable I’ve ever been on."

Pros: "Everything was good. Much better than some of your competitors. Good crew. Captain came on and talked to all the passengers. Thumbs up for that. Boarded on time, took off in time, landed a little early. I can’t complain."
Cons: "Some of the passengers. Can’t help that..."

Pros: "If I could book all my travel on JetBlue, I would. Even coach is comfortable and as long as I'm on an aisle, I'm fine"
Cons: "My light was not working on my flight to Vegas and one attendant was incredibly loud and strode down the aisle repeatedly in a very intrusive way."

Pros: "On time flight. No issues at all during the flight"
Cons: "None"

Cons: "Short flight (< 90 minutes) delayed by 2+ hours."

Pros: "Leg room was great. Free WiFi and TVs made the flight very accommodating."
Cons: "Crying baby. Not the airlines fault."

Pros: "On time departure & arrival"
Cons: "Everything good"

Pros: "Getting through the airport was a breeze"

Pros: "Everything was on time"

Cons: "I got stuck the security line. I made it to the gate at 6:32 and could not board. I had to sit for 2 1/2 hours on stand by. Really disappointed in being told I could not board when there was another 12 to 15 mins left."

Pros: "Swift boarding procesx"
Cons: "Nothing"

Pros: "Free wifi"
Cons: "Over charged for baggage"

Pros: "Clean, room, service with consideration."

Cons: "Cabin temp was too cold"

Pros: "Nothing"
Cons: "Flight was changed 2 hours earlier. The closed the flight early, so we could not check our bags and they did absolutely nothing to help us get through security faster. We missed the flight by 2 minutes after being delayed by TSA and had to rebook. While the JetBlue employees were minimally nice about it, JetBlue was disappointing, to say the most, at how everything was handled. I will certainly think twice about booking with JetBlue in the future."

Pros: "On time good service"

Cons: "My screen, overhead light, etc did not work!"

Pros: "Comfortable, quiet and good service"
Cons: "Everything was good"

Pros: "Leg room was better than other standard flights."
Cons: "The flight was a little late leaving but the pilots made up the time lost by getting us home faster. The stewardess wasn’t the most friendly but she wasn’t bad either."

Cons: "Lack of customer service experience"

Pros: "The crew was very friendly and efficient, and the plane was very clean. Also, the seats are roomier and more comfortable than other airlines."
Cons: "Airlines still need a better way to board efficiently. That being said, JetBlue does it as well as anyone, and it wasn’t a real problem compared to other airlines."

Cons: "No movies just Direct TV."

Pros: "Nothing"
Cons: "Security was so backed up. I was not the only one who missed a flight, there were several people in line with me That also missed fights. They seemed very understaffed. When myself and other passengers asked them for help, they either ignore us or laughed."

Pros: "Love the free wifi and the in flight entertainment options- made the flight hobby quickly. Crew was kind and personable."

Pros: "The crew had a lot of energy one guy went around asking if everyone was okay! They did a wonderful job and I wish I knew that mans name because he deserves a raise! Will definitely fly again!"
Cons: "The delay was the only bad part but even that wasn’t to bad!"

Pros: "while I did not partake my seat mate was using the internet to a play a game on his phone. He invited me to join so his use of the internet made the short flight ok."

Pros: "Great experience"

Pros: "Departure on time. Arrived early. Good snacks, WiFi and TV. Bags arrived easily."
Cons: "Wish there were movies (flight just under 4 hours)"

Pros: "lots of room."
Cons: "not one thing all good"

Pros: "Friendly crew and highly comfortable flight. Will be switching to Jet Blue!!"

Pros: "Dds"
Cons: "Sss"

Pros: "The flight was normal. The crew was nice and the flight itself was painless."
Cons: "There were only two flights, one to my and one to Boston. My bag went to the wrong place and the way they handled it was disgusting. Making us run around the airport with no answers and nobody wanting to check the conveyer belt. Then they said if they found it they would let me know. They found the bag and they said by 6:30. Well, 6:30 passed and they had my bag but they couldn't tell me when it would be delivered and they use a third party company who they didn't have a contact number for or any answer as to when it would be delivered (I needed several things for work so it was a rush). Lastly, the lady I spoke to on the phone said it was my fault that I would not be there to receive the bag the following day as they did what they are supposed to. I was really surprised with how bad this customer service was as a whole. No communication and just nasty."

Pros: "I was very comfortable, being tall and needing leg room."
Cons: "That being said, entertainment was old school and didn't get a real snack/meal."

Pros: "The crew was great! Having more space than average and even more of you desire is a strong selling point."
Cons: "I know that chips or the like for a meal in economy is virtually standard on airlines today but here is the opportunity for JetBlue to be the un-airline in this area as well."

Pros: "The crew was friendly."
Cons: "The flight was delayed two hours without notifications or updates and they didn't so much as offer a cookie or a bottle of water. We explained that we had to catch an international flight leaving from Boston and they were not the least bit concerned."

Pros: "The free wifi"
Cons: "The tv"

Pros: "Our experience leaving tampa to San juan was absolutely perfect! We were starting our honeymoon and as a courtsey, the attendant who checked us in, was absolutely so sweet. She even upgarded us to even more space seats at no extra charge."
Cons: "The flight back to tampa from san juan was a complete nightmare! We arrived at the gate 15 minutes before and was extremely upset to find out that the gates were closed. The pilot and the attendants saw that we were banging on the door and yet they just stared at us. The plane wasnt detached from the terminal which is why I didnt understand why they couldnt let me in unless they sold my seat. An attendant finally came out by the name of Chanel (the AD Lead). All she did is rebook me for 2 days later and told me that that flight might get cancelled due to the hurricane. She wasn't even trying at all to help me. She had a rude attitude and told me that she will be back to help me. Yeah right! She came back 3 hours later! I could not stand to even look at this unprofessional employee. I paid extra to fly jetblue as I have been told they have great customer service. Pshhhh.... I myself had to call jetblue and spoke to melinda (customer service supervisor) she was trying everything in her power and it really showed. An attendant came and started checking the next flight out of puerto rico to ft. Lauderdale. Melinda put me on stand by for the flight and ecen spoke directly to the Natalie who was checking guests on the flight. Two seats came available for me and my husband to get back to florida. We then rented a car and drove 4 hours back to tampa. I was just completely disgusted on how Chanel handled the whole situation. I told her that I had medical treatments the next morning in tanpa that I could not miss but yet she did not at all seem to care. As a lead I thought she would at least put me on stand by to go to ft. Lauderdale. That wasnt even an option for Chanel. She was completely worthless and had a stupid look on her face when she saw me get on the plane to fy. Lauderdale. Something she could have helped me with instead of saying she would be right back and left me for 3 hours later with no help. Jetblue, I say this in the kindest of ways, please fire chanel. People like that will only cost you guys more in the future as you will loose so much clientel due to the unprofessional conduct and customer service she gave. Hire more Natalie's and Melindas who help you regardless of the situation and not Chanel who didnt care and was a bother to her to put in the same type of customer service that Melinda and Natalie gave me."

"Professionally from a to b."

"Much much better than Alitalia or Delta"

Cons: "Horrible food, crew wasn’t nice"

Pros: "food is really bad, people are not taking social distancing seriously"

Pros: "Crew was attentive, friendly and helpful."
Cons: "Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again."

Cons: "More space and room"

Cons: "Delayed flight 1 hour"

Pros: "Good servise in the plane."
Cons: "I asked isle seat, the Turkish rep. at the ticket office said yes, but when I boarded, I found out that I was given middle seat! I was up set."

Pros: "Every thing about my trip"
Cons: "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Cons: "Seats are very tight , cleaning is very bad"

Pros: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Cons: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."

Pros: "Boarding, on time"
Cons: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Pros: "overall the experience was great"
Cons: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Cons: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Cons: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"

Pros: "Confort"
Cons: "None"

Pros: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Cons: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Cons: "The entertainment system touch is poor. Unable to use when it does not respond correctly"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "Best food I've had on an airplane, the warm towels before the first meal were a nice touch."
Cons: "Plane was a little warm at times, otherwise no complaints."

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "Food Was good and right amount."

Pros: "Food was great. Crew was awesome. Quick boarding."
Cons: "It was very hot on the plane for the majority of the flight."

Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."

Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."

Pros: "Very nice crew"

Cons: "Ok"

Pros: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Cons: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."

Pros: "never again"
Cons: "por for servis"

Pros: "Clean, fast, & efficient"

Pros: "Food and in flight service"
Cons: "Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience."

Pros: "They offered refreshments and sandwiches for such a short flight"
Cons: "did not have the bridge, we had to use buses at Istanbul airport"

Pros: "Excellent"
Cons: "Very good experience on a nonstop from San Francisco to Istanbul & on to Thessaloniki. Very friendly professional staff. Good food. Charge outlets at the seats. Big choice of free movies. Istanbul airport is very busy. We had delays arriving and leaving for the connection."

Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "great food, great wine, great service"
Cons: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"

Cons: "Baggage handlers in IST threw the bags from the plane so hard onto the cart that they bounced. It's amazing that only one item broke in my bag."

Pros: "The overall service is excellent. Their culinary selection is superb with their only rival, in my opinion, coming from Kenya Airways."

Pros: "Really good inflight entertainment , seat had usb, and food was great!"

Pros: "I liked the flight attendants. They were all VERY pleasant and accessible. They were all service oriented and felt that they honestly wanted to ensure that they flight was as comfortable as possible."
Cons: "Total chaos boarding. It was hoarding cats in a pen. NO organization what so ever. The serving of the food was a nightmare.... the food was served in sections. the hot plate first ... 5 minutes later... the hot bread... then yet another 5 minutes later... the drink. No water to be had. Was in the air for a full 5 hours before they brought the cart around for water/refreshments. Horrible."

Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."

Pros: "I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close."

Pros: "the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent."
Cons: "Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised."

Cons: "Flight delayed due to late arrival of aeroplane."

Pros: "The crew was very accommodating the blanket, pillow, ear phones and good were very nice."
Cons: "Going from Dublin to Madrid the seats weren't as comfortable and they didn't give any drinks or snacks"

Cons: "The plane was delayed by 2 hours at Dublin but we didn’t find out until about 20 min before the original boarding time. It seems like there was a mistake if the plane couldn’t be confirmed until then."

Cons: "Would have been excellent but it was 30mins late"

Cons: "Lost bags"

Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."

Cons: "Should have included meals on flights that are 8hrs."

Pros: "Crew were very friendly and helpful."

Cons: "Delayed flight, no snacks, and staff not as friendly."

Pros: "Crew"
Cons: "Food"

Pros: "Quick, on time, professional."
Cons: "Shuttle transfers... I prefer direct to plane boarding."

Pros: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Cons: "Nothing"

Pros: "This was my first flight on Aer Lingus and it was excellent. Prompt take off and Dublin Airport is modern and extremely comfortable. I plan on using this airline again. Flight attendants were polite and helpful, as well as check-in personel."

Pros: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."

Cons: "Uncomfortable seat"

Pros: "Timely departure."
Cons: "Staff did not seem engaged in customer service, did not go up and down the aisles to collect cups, paper, etc. very disappointing in tight space."

Pros: "Entertainment very good food good"
Cons: "Cramped boarding disorganized"

Cons: "Seemed like when we landed the crew didn’t seem to know how to assist such a large crowd. When we did ask if we were in the right boarding area attendant was rude. Seemed like we were a bother."

Pros: "The best coffee ever"

Pros: "Crew were great"
Cons: "Delayed Dublin to Newcastle flight"

Cons: "AER LINGUS complimentary water not offered . seats small padding marginal.food offerings compared to other air lines LOW QUALITY"

Pros: "Uneventful"
Cons: "Nothing"

Pros: "Friendly crew, clean and comfortable."
Cons: "Luggage control was a bit off, passengers criss crossing trying to find space. I think the crew could have managed that better."

Pros: "Quick boarding"
Cons: "They lost my luggage. I was with my luggage and personal belongings the whole trip. Received my luggage 2days after returning home."

Cons: "Our flight from LA to Dublin was cancelled day of and the airline put us on another flight. We came to find out that they did not place my fiancee and myself together. We tried talking to the crew but they seemed apathetic and uninterested in helping us. The said the flight was full and everyone checked in but after boarding we found many open seats.. while on the plane I requested help trying to relocate seats so we could sit together and not a single steward would help us. In the end, we finally found seats on our own... Very unhappy throughout the entire journey the quality of service. Never flown with such rude and unaccomadating service personal."

Pros: "Flight delayed 2 hrs - missed connection, small seats/aisles."
Cons: "Crew was nice."

Pros: "Check in, boarding and flight all great"

Pros: "Great crew"
Cons: "Very old aircraft. Single aisle narrrow bodied"

Pros: "Quick boarding"
Cons: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."

Pros: "Good flight"
Cons: "What I didn't like on the transatlantic flight was not available on the Venice flight."

Pros: "Short flight to London"
Cons: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."

Pros: "Good attention to detail without being in your face... very prompt"
Cons: "..."

Cons: "Smell the smoke from outside while boarding or landing. Pay for wine Luggage allowance, NO PERSONAL bag?? Movies not so many options"

Pros: "Food was excellent"

Cons: "We were surprised at check-in by a baggage charge for our 1st checked bag for each passenger. (We were led to believe that the 1st checked bag had no charge for each passenger before arriving at the airport.)"

Pros: "good crew"

Pros: "Flight attendant was delightful."

Pros: "The staff was very friendly and helpful."

Pros: "Everything was great !"
Cons: "Seats to small and no leg room, inconsiderate passengers in front of us caused even more seat discomfort ."

Pros: "I was comfortable enough to fall asleep before takeoff. No long lines or waiting"

Pros: "Unlike many of the American carriers I have flown on, there was not a single flustered, surly, or unhelpful employee with whom I had contact. They were friendly, helpful, and respectful. I highly recommend this airline."
Cons: "There was nothing I didn't like."

Cons: "Broken kiosks at airport meant that everyone had to check in at the counter - only problem was there were no Aer Lingus staff anywhere to be found. We, and dozens of other passengers waited 40 min+ before anyone showed up. Then when staff arrived they were oblivious to the huge line that had formed - they carried on their small talk amongst theirselves oblivious to the passengers who had been waiting for a long time to get their boarding pass."

Pros: "All was perfect"

Cons: "I did not enjoy havin a layover in Dublin! What was supposed to be a 2hr layover to shop and the like was spent almost entirely going through US pre-authorization meanwhile my friend on another airline I'm a definitely over spent all of five minutes and then was able to enjoy her layover city. I will probably never do is stop over in Dublin. I did not like riding Aer Lingus. I did not like the food. The staff was also abrupt"

Pros: "The videos worked."
Cons: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."

Pros: "The price british"
Cons: "British airways booked us on aer lingus from Dublin to LAX. Worst international flight I've ever been on. The flight attendants were rude. There was trash laying all over the floor, only once did the flight crew pick up litter from customers on the 10 hour flight. My husbands entertainment unit would not work, after we paid $90 each for an 'upgrade'. Also, somehow British Airways didn't communicate I was Gluten free so I had no meals or snacks for the flight. I would not recommend using Aer Lingus even if BA books this leg as part of an overall travel."

Cons: "My ticket was somewhat unclear on what airline i was flying to London. I thought it was British Airways when it was really Aer Lingus. Almost missed the flight being in the wrong terminal."

Pros: "The seat was comfortable when it came leg room"
Cons: "N/a"

Pros: "Good service, boarded quick and landed early"
Cons: "Nothing"

Pros: "The plane got from a to b safely"
Cons: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"

Pros: "easy"

Pros: "On time"

Pros: "Friendly cabin crew"
Cons: "Long delays, little communication, stuffed into a hot bus before the plane was cleaned - not allowed off the bus, no air conditioning and kids crying whilst we were trapped for a while in the bus."

Pros: "Captain kept passengers informed on everything, great flight, helpful crew, fantastic entertainment system."
Cons: "Leg room isn’t great for such can’t a long flight and the food was not the greatest."

Pros: "Arrived ahead of the schedule"
Cons: "Not even a free bottle od water included in price of the flight anymore."

Pros: "most pleasant flight i have had. Crew were perfect"
Cons: "nothing"

Pros: "Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned"
Cons: "Nothing"

Pros: "Despite all the “delays” it actually arrived on time."
Cons: "First it was on time (this morning t-12 hrs) Then it was delayed (delayed incoming flight) Then the plane changed and was on time Then something weird happend, departure was on time, arrival was delayed by 2 hours. Of course, officially there was no delay as departure was still on schedule - but “departure” just means everyone is boarded and plane door is shut, you could still be sitting on an empty stand on the tarmac for two+ hours. Complaints ensued. Captain rerouted plane. Back on time. Arriving at LGW is ridiculous - only 3!!!! THREE! Border nazis manning passport desk for entire south terminal, there must have been at least 700 people queueing. So that delay of 1 hour plus still occurred just within the airport. #ThisIsBrexitBritain #BrokenBritain #PeopleJustDoNothing #NothingWorks #AlexCruzIsACunt"

Pros: "Nothing"
Cons: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Cons: "They kicked me off the flight and I missed my husbands performance"

Pros: "N/A"
Cons: "I understand the flight was delayed because of the thunderstorm, but even then, the boarding process was horrible, at the airport they didn't know what was going on and people could board with no logic. It's also unbelievable that with a flight with such a delay, where we were told that at the gate that there was a limited amount of food on board, whatever was available (even water) was not kindly offered, but was on sale only."

Pros: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Cons: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Pros: "Disembarking"
Cons: "Late"

Pros: "I recently had a difficult time returning to Italy and the part of the journey handled by BA was excellent. They were kind and helpful."

Pros: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Pros: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Cons: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Pros: "Crew and drink selection"
Cons: "3/4 of a sandwich for afternoon tea beyond a joke Barcelona lounge not great"

Cons: "Luggage did not follow me. Still without."

Pros: "Mostly the crew made me feel welcomed. They were polite and courteous, when I ordered hot food, they advised there would be a delay, but promptly delivered it after. When they forgot my drink, they did not seem put out to get it for me."
Cons: "When I boarded, I was asked by a lady at the gate how many months I was pregnant, I felt her manner could have been more polite, and that, since she had noticed I was pregnant and I was quite tired, I might have been given a bit of priority to get to my seat, but I was stood in the queue and had quite a wait."

Pros: "The crew were very friendly, and the flight was smooth and on time."
Cons: "Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!"

Pros: "Polite crew, flight was on time landing - even early. Seats were comfortable."

Cons: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Pros: "Very helpful crew, smooth flight, choice of small meal - great"
Cons: "No entertainment but it is a short flight"

Pros: "The staff where very good, was comfy for short trip"
Cons: "2hr 40min delay, and a very hectic and long boarding process"

Pros: "Nothing. Not one redeeming thing to say. What a shame."
Cons: "Everything. Massive delay, but not that much as it was JUST before the threshold (by 5 minutes), cheats. Radio failure was the excuse, followed by crew change - yeah, right, not buying that one - more like radio was fine, but crew wanted to chip off work early and avoid last flight (common tactic for a demoralised/unionised workforce). Border is still broken at LGW. THIS is Broken Brexit Britain."

Pros: "Flight was punctual, left on time and arrived in Gatwick early."
Cons: "Took 2 hours 20 mins to be offered in flight catering on a 2 hour 30 min flight. Next time will be bringing my own food and drink."

Cons: "Flight full takes longer time for boarding . But staff was nice and efficient . Lots of leg room comfortable chairs."

Pros: "The team on board is always trying their best and work hard to make it comfortable."
Cons: "The flight was delayed for almost an hour after boarding which isn't the end of the world but to sit on the plane is worst than waiting for it. They had one disabled customer who screamed all night and to be honest, again, not much you can do about it but it kept everyone awake on an overnight flight. Would've been nice if they had handled the customer."

Pros: "Nothing"
Cons: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"

Pros: "Dealt nicely"
Cons: "Not much different that cheap airlines"

Pros: "Great service & crew. Food good for aircraft food"
Cons: "Half hour delay but no big deal actually. Could have done with more leg room, but again flight was e cellent price"

Pros: "The flight was one hour delayed however the captain was extremely good in 1)explaining in details the reason for the delay (air traffic control and parking slot issues) 2) allowing us to take pics in the cockpit! It turned out to be a memorable experience! In terms of customer care, it doesn't get any better, thanks captain!"
Cons: "Delays are never good...."

Cons: "Price"

Pros: "Nothing - I arrived eventually."
Cons: "Undue stress, over booked flight, lost luggage. Zero customer service. Will never fly BA again."

Pros: "We landed and I could get off the aircraft. The flight was early - although it meant my transport was late."
Cons: "Check in process chaotic and little information. Why does he in flight menu not have any gluten free options other than crisps or cake or fruit? Would you be happy with this on a 3 hr flight?"

Cons: "M&S Food menu is limited as it is - they then also run out of most items and couldnt serve passengers on a 5 hour flight.."

Pros: "The crew were pleasant and polite. Energetic, good ambassadors for BA."
Cons: "The plane was dirty. My tray table hadn't been wiped down in a long time, and the prior passenger's used flight socks had not been removed from the drawer. The pillow was laughable - - flat as a pancake. . One of the business class lavs was out of service. . This was an overused 777 desperately in need of a refurbishment. And don't get me started on the ridiculous 2-4-2 seating in business class. How does BA think it can get away with it, when competitors offer 1-2-1?"

Cons: "Very bed I will never use this service iny more"

Pros: "Clean plane, efficient cabin crew, very slick boarding."
Cons: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."

Pros: "Punctual"
Cons: "Seats broken..no free deink"

Cons: "We were asked to check in our luggage as there was not sufficient space in the cabin which obviously delayed our plans of getting a train to other location from the airport after lading as we had to collect the bags etc"

Pros: "Plane left on time and arrived on time. Went up and came down again without any fuss. Cabin crew were efficient."
Cons: "Boarding took too long. Whilst I was travelling posh at the front of the aeroplane, why not fill it up from the back? I would be quite happy to be the last one on board."

Pros: "Polite considerate staff and more comfortable aircraft."
Cons: "Shame there are no free snacks or drinks on board anymore."

Pros: "Checked in online and very quick bag drop at MCO."
Cons: "Awful food both for dinner and breakfast. Choice of chicken curry or cheese and tomato pasta but had already run out of chicken by the time we were served. Menu doesn't seem to change from one year to the next.Bread bun like a rock, salad uninspiring. Breakfast equally disappointing with a dry bagel and a couple of breakfast bars."

Pros: "Considering all the delays and cancelled flights (due to fog and all London airports closing) this flight was good."

Pros: "Excellent staff"
Cons: "There is nothing to dislike about BA"

Pros: "The crew members are friendly and efficient in getting people on and taking off. Even with flights being full in all segments, it was smooth and fast to get people on and sit down."

Cons: "No alcohol was available"

Pros: "Delicious pretzels and sparkling water."
Cons: "Horrible at customer service and those travelers with no status."

Pros: "The crew was polite and friendly."
Cons: "Not canceling the flight with no reason given."

Pros: "Good service and great customer service"
Cons: "App functionality"

Pros: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Cons: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"

Cons: "Better snacks"

Pros: "Nothing."
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Cons: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."

Pros: "On time, kind crew"
Cons: "Bigger seats"

Cons: "Thank reserved seats at time of purchase for a British airways plane and paid for extra legroom. When I checked in, I was routed to American Airlines and the seats were the same in the entire aircraft except for first class. Why did I pay and shouldn’t I get a refund?"

Pros: "Trip was wonderful."

Cons: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Pros: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Cons: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Pros: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"

Pros: "I liked boarding first and the additional leg room that I purchased"
Cons: "My TSA Pre was not on my boarding pass even though I have had a KTN since this past May!!"

Pros: "The whole experience was stress free and comfortable."

Cons: "We booked our airline tickets at the same time and our seats were separate. This was the first time flying for my wife so she was very upset when we found out our seats were not together. We had to pay an extra $60 to have the seats moved to an exit seat."

Pros: "On time. No delays. Smooth landing"
Cons: "N/a"

Pros: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Cons: "Everyone was really good"

Pros: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Pros: "On time, non stop"
Cons: "New higher prices for less service."

Pros: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"

Pros: "The flight was equal to AA service I have had on a regular basis."
Cons: "Nothing"

Pros: "The speed of service"
Cons: "We had several rude flight attendants"

Pros: "Nothing"
Cons: "Delays when other airlines with same destination did not have them. The constant asking if is move seats. No means no."

Pros: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Cons: "See above"

Pros: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Cons: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."

Pros: "Seats were mildly more comfortable than DELTA seats."
Cons: "Passengers with small children weren't offered to board early like with every other airline I've traveled with... Delta, spirit, united, etc. So I ended up being humiliated because we held up the line trying to get situated with the baby."

Pros: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"

Pros: "Courteous crew"
Cons: "The plane was tiny and old"

Pros: "Everything was on time and great."
Cons: "Ever thing was fine."

Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."

Cons: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."

Pros: "On time. Friendly."

Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Cons: "N/a"

Pros: "On time"
Cons: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"

Cons: "- The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible."

Pros: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"

Pros: "Friendly service"

Cons: "Small crew at Santa Fe airport so luggage took a while"

Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"

Pros: "It was on time, crew was very polite and attentive."
Cons: "Nothing to report."

Pros: "I like how they kept us updated on when the flight would leave"
Cons: "I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas"

Pros: "Flight was ok"
Cons: "They lost my luggage and I haven't gotten it yet"

Pros: "Everything was smooth, even the getting through TSA process. I had minimal wait time."

Pros: "The plane we new and amazing, loved all the extra features."
Cons: "There was nothing that I did not like."

Cons: "This was my 5th American flight in 3 days, four of which were significantly delayed. I was supposed to meet relatives for dinner; instead I got there at bed time"

Cons: "That my earlier flight was cancelled."

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COVID-19 information

Safety measures for airlines flying from Kansas City to London Gatwick Airport

Airlines flying from Kansas City to London Gatwick Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kansas City to London Gatwick Airport

Mandatory masks

Masks required on board, masks provided on flights from Kansas City to London Gatwick Airport

Social distancing seating

Middle seats unavailable to book on flights from Kansas City to London Gatwick Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kansas City to London Gatwick Airport

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