Delayed and changed Multiple times after booking necessitating many. Travel changes ; a bit of an issue
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
They lost a bag and now our vacation is ruined
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.
Flight diverted to Warsaw and passengers offloaded onto coaches whilst the plane took off again and flew to Gdansk…
Flight details on public information screen were misleading and wrong.
We had a delay. That made me feel anxious because I arrived out of time
We were diverted to warsaw and there was zero information. We were just forced to disembark and off we go good luck the reat of the way. We all had to go our ways to find a way home!!!! Horrible horrible and it cost us alot of money to get a hotel and trains 4:30 pm next day.
Was very good the flight, 15 minutes late,but was very ok!!!😊👏
very small seats the scree did not work. I could not watch anything for 9 hours.
Comment for Lufthansa is just perfect, similar to my first flight comment.
Our seat numbers took a long time to be given to us. We were not seated together and I was put in the middle seat with both people on either side of me taking too much space!
The flight was delayed. No information was provided as to the reason for the delay. There was only water offered during the flight.
Boarding and flight update was fantastic as I experienced about a 10-15 delayed for both flights. The food served onboard was great; the service of the flight attendants was excellent.
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
I wasn’t allowed to board with my children. I was charged outrageous costs for basic carry on size luggage. The entertainment screens were outdated and not user friendly.
The real bathroom smelled horrible and it smelled in the real of the plane..
There is more space in this economy seat. It felt like a better layout, not so cramped.
Connection time and departure time were both changed to cause undue stree on older people who cant run through an airport