Find cheap flights from London City to Phuket

Pros: "Crew was great. Very friendly and accommodating"
Cons: "Regional jet had hard seats but adequate for 1 he flight"

Pros: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Cons: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Pros: "Crew was attentive, video selection was very good"
Cons: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Pros: "Good entertainment options"
Cons: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"

Pros: "Great. Very smooth and comfortable!"

Cons: "I could have used USB charging station."

Pros: "Some of the best airplane food I’ve had."

Pros: "The service"
Cons: "The service and attitude"

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Pros: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Cons: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Pros: "Swiss air Business is an excellent choice. I will fly this Airline again. It was extremely comfortable, service was excellent, and the flight crew made up our lost time in the air. We had a tight connection and they waited for us."
Cons: "Nothing"

Pros: "Spacious seats"
Cons: "Bag check process"

Pros: "N/a"
Cons: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Pros: "The lovely nice stewardess and Crew kindness."
Cons: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Pros: "Great food, snacks, and entertainment."

Pros: "Class staff"
Cons: "Bit of a delay"

Pros: "Nice Aircraft, nice crew"

Pros: "Helpful staff and pleasant easy flight."
Cons: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"

Cons: "Flight was 30 minutes late which made our connection very tight."

Pros: "We were about on time"
Cons: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Pros: "Seats were comfortable, food was ok."

Pros: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Cons: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Pros: "Everything except the seats."

Pros: "Nothing remarkable"
Cons: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."

Pros: "The new plane with private screens"

Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"

Pros: "The attention to Detail during the entire flight. Sure beats the US flights!"

Pros: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Cons: "My seat was semi-broken, it was in constant state of reclining."

Pros: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Cons: "It was a 11 hour flight and coach seats too small to sleep"

Cons: "delayed"

Pros: "Nothing"
Cons: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Pros: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Pros: "Crew members are very professional and services are good."
Cons: "Very few selections of movies Seat are congested"

Pros: "Nice, clean and modern airplane with great service"

Pros: "Food and service were good"
Cons: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Pros: "Flight attendants"
Cons: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Pros: "Friendly crew, decent meal, and above-average entertainment systems"
Cons: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Pros: "Food was good. Service was attentive."
Cons: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."

Pros: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Cons: "Boarding was unorganized but I am sure that is no fault of your own."

Pros: "Super nice and skilled staff, everyone was great to interact with."
Cons: "Not a thing."

Pros: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Pros: "fast boarding, great crew."
Cons: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Pros: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Cons: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Pros: "Comfy, loved the individual Tvs and food was great!"

Pros: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Cons: "Late departure and arrival. No leg room in seats. Entire airline uses the cattle car approach. Would not fly with them again or recommend them to friends."

Pros: "The flight staff was so kind."

Pros: "Nice food"

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "The crew was very kind"

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Cons: "Information on arrival time was not correct"

Cons: "Everything was OK"

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "Yes"
Cons: "Everything was good"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Cons: "Boarding was very slow."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "Everything is alright"

Pros: "Everything OK"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Pros: "The included snacks and the seats."
Cons: "Nothing."

Pros: "Everything. Staff incredible."

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."

Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"

Pros: "--"
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Pros: "Crew and food"
Cons: "Seat"

Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."