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Unfortunately, my experience with Air Canada was not as great as I had hoped. The flight attendants were not very friendly or welcoming, which made the overall experience less pleasant. I expected better customer service and a more positive attitude from the crew. I hope Air Canada takes this feedback into consideration and works to improve the passenger experience.

great flights both ways on time both ways.staff(ladies) where great at check-in.

Flight got delayed But satisfied with the pricing of tickets

We travelled from London to Halifax. Customer service was excellent.fron the day we booked until arriving. The gate was only a short frombthe waiting area and walk Boarding was efficiently handled and plane took off on time. The service on the plane was very good. Fool an acceptable drandard Only downside was that the legroom was tight for anybody just over 6ft tall and am usually able to travel without difficulty. I will definitely fly with Air Canada again but next time pay for extr space.

Was disappointed when landing in Canada was made to wait for over 1 hour with several other parents and babies for our strollers . The expectation was that the gate checked strollers would be there when exiting aircraft. This was not the case we were told to walk to a point and wait for them . After being left there and not being updated we were met with very hostile and rude air canada staff . There where no apologies or understanding even though all the children where very uncomfortable and the parents very frustrated as you can imagine . Instead the air canada staff at the airport where very rude and made an already frustrating situation much worse instead of trying to assure the parents that that were making effort to fix the situation. One gentleman in particular was very rude to some parents telling them to move when they were simply seeking information. He made the other parents including myself feel very uncomfortable. He also told a gentleman he was capturing images of everyones boarding pass when this was untrue as he was only taking a photo of the gentleman pass which was strange.

It was good, seating was a little tight apart from that all was well.

The crew were fabulous. The flight was bumpy and I always like the captain to tell me what that is about or my imagination gets carries away.

My wife and I especially liked the fact that the Toronto agent went beyond expectation to allow my wife and I to sit together. There was no option for us when we booked our seats. Very thankful!

I missed that flight because Air Canada did not send my luggage which caused delays at Customs

Flight was two hours delayed. Overall, I made it safely, so I am happy!