Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow Airport to Kota Kinabalu
Most visitors from London Heathrow Airport will not be allowed to enter Kota Kinabalu. Entry restrictions do not apply to Malaysian citizens, resident, diplomats, foreign spouses and dependents of Malaysian citizens, long-term pass holders, and expatriate employees working in essential industries.
Read more about travel restrictions for Kota Kinabalu
Visitors from London Heathrow Airport will need to quarantine for 14 days upon entering Kota Kinabalu.
Visitors from London Heathrow Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Kota Kinabalu.
MySafeTravel - Registration Form
Contact tracing App
MyTravel Pass application for entry/exit
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
This flight route requires at least one stop and takes a minimum of 16h 45m.
If you are looking for a flight deal from London Heathrow Airport to Kota Kinabalu, look for departures on Mondays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Kota Kinabalu, Sunday is the cheapest day to fly and Wednesday is the most expensive.
When flying out of London Heathrow Airport you will be using London Heathrow. You will be landing at Kota Kinabalu, also known as Kota Kinabalu.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Kota Kinabalu.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kota Kinabalu from London Heathrow Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Kota Kinabalu with an airline and back to London Heathrow Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kota Kinabalu from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food."
Cons: "Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight."
Pros: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Cons: "The crew could be more friendly , more personal"
Pros: "Amazing crew and excellent food and beverage choices"
Cons: "More entertainment and food options. Service not in line with price charged for the flight"
Cons: "Off boarding in Abu Dhabi"
Cons: "Attentiveness of crew member . Movie selection could be better"
Cons: "Foord service poor overall"
Pros: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"
Pros: "Got me from a to be"
Cons: "Just don't use Etihad"
Pros: "Food and crew"
Cons: "Entertainment, comfort"
Cons: "Smooth & a v.comfortable flight!"
Pros: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"
Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."
Pros: "Not applicable"
Cons: "Lack of ability to cancel"
Pros: "Used their larger A380 plane Good boarding and inflight service"
Cons: "Boarded by bus"
Pros: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Cons: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."
Pros: "Got an upgrade to business class"
Cons: "One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them."
Pros: "The flight was comfortable even though it was full. Punctual too."
Cons: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"
Pros: "The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love"
Cons: "The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc."
Pros: "The USA immigration at Abu Dhabi is an advantage"
Cons: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Pros: "Crew were very helpful and friendly"
Pros: "Great cabin staff"
Cons: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."
Pros: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."
Pros: "The air staff were so good!!! So friendly and so attentive!!"
Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Pros: "Not a lot"
Cons: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"
Cons: "Etihad has gone downhill over the past few years and please consider this carrier as your last option for travel. They are simply not worth the money you save, considering the pain they make you sit through. Extremely poor service from the staff and they offer little to no option to you if the flight gets cancelled. They were not willing to accommodate my request to reroute to a new destination (which actually is cheaper than my original destination) as i was about to miss my consular appointment due to the flight cancellation and this was the only way I could make it. They outright said it's not possible, didn't even check if the flight to the new destination has availability or not. The staff especially at Heathrow is a joke, don't even bother reasoning with them."
Cons: "Nothing. Everything was perfect."
Pros: "Decent plane Decent food Decent service"
Cons: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"
Pros: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Cons: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
Pros: "Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation."
Cons: "Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable."
Pros: "On time arrival and flooding"
Cons: "one and half hour late, barely made to the next flight!"
Cons: "The staff at Kathmandu airport Etihad check-in counter was very rude. He asked too many unnecessary personal questions and asked to present the document to verify."
Pros: "Nice staff at luggage check-in and the flight. Good experience for first time international flier."
Cons: "Layover was a little long."
Pros: "A wide variety of entertainment available on board"
Cons: "The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Cons: "Food is always the same. Fish chicken and beef with different sauces. Wine list not that impressive for a five star airline"
Pros: "The crew was lovely and the food fitted our needs ."
Cons: "The only downside was that when I received my bag after my arrival to Dhaka my luggage was obviously opened and tape back up and I was missing a lot of things in my luggage . It was very upsetting because that has never happened to me before nor did I expect something like that to happen."
Pros: "The airplane, the staff, the whole service."
Pros: "The crew were friendly and helpful. The airplane was spacious."
Cons: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Pros: "Interior design.Soft warm colours condisive to a relaxing vibe."
Cons: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."
Cons: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."
Cons: "Food need to be improved"
Pros: "Crew were good. Good food."
Cons: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."
Cons: "The entertainment unit was constantly malfunctioning"
Cons: "If the assigned seat reclined. I had to Move to a different seat which Worked."
Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Pros: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Pros: "Luggage allowance."
Pros: "Helping and immediate response."
Pros: "Entertainment was good."
Cons: "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"
Pros: "Direct flight"
Cons: "Bigger aircraft"
Pros: "On time"
Cons: "2 times flight per day"
Cons: "Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available."
Cons: "They charged for the ticket but blocked the ticket so i had to buy mew ticket"
Pros: "Staff onboard were good"
Cons: "Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service"
Cons: "Food was lousy"
Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"
Pros: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Cons: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
Pros: "Good was great."
Cons: "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"
Pros: "Leg room. Thanks Charles. Legend!!! 9c but prefer 10"
Cons: "My screen didn't stay up. Needs fixing"
Pros: "The plane was nice and new. Very smooth flight."
Cons: "Toilets could have been cleaned more frequently."
Pros: "Good entertainment"
Cons: "Check in- only 2 desks open."
Pros: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"
Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."
Pros: "This was a comfortable flight with nice staff and great food and entertainment choices"
Cons: "No 12 1/2 hour flight can be ideal but this was good deal."
Pros: "Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment"
Cons: "Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable."
Pros: "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
Cons: "The magazine in my seat pocket was dirty."
Cons: "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."
Pros: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Cons: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Cons: "It appears the staff don't want to be there, long check in queues, poor in-flight service, average food, not even offer water in-flight, plane was dirty, entertainment average, not at the standard for a full service carrier."
Cons: "No alcohol"
Pros: "The staff is great"
Cons: "We had to wait very long for take off"
Pros: "They left on time"
Cons: "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"
Cons: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."
Pros: "Service in the plane"
Cons: "Service at the airport."
Pros: "Crew was good in flight."
Cons: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."
Cons: "Fight was delayed half an hour due to waiting for a few connecting flight passengers. This is ridiculous as the airline is making the gain at the expense of other passengers' priceless time."
Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"
Pros: "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."
Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"
Pros: "The food was nice."
Cons: "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."
Pros: "The korean spicy chicken was delicious!"
Cons: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
Pros: "The flight was on time"
Cons: "The boarding process was a waste of time"
Pros: "Direct Flight"
Cons: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."
Pros: "The flight was quick and the service was good."
Cons: "The flight was delayed and arrived almost one hour later than scheduled arrival."
Airlines flying from London Heathrow Airport to Kota Kinabalu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow Airport to Kota Kinabalu
Masks required on board, masks provided on flights from London Heathrow Airport to Kota Kinabalu
Social distancing seating
Middle seats unavailable to book on flights from London Heathrow Airport to Kota Kinabalu
Testing for antibodies, testing for symptoms for flights from London Heathrow Airport to Kota Kinabalu
Waiving of change fees. Search flexible flights from London Heathrow Airport to Kota Kinabalu
Cheapest flights to Kota Kinabalu from London Heathrow Airport found in 2021 and 2022