LHR - PHL

£299 Find Cheap Flights from London Heathrow Airport to Philadelphia

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Philadelphia departing on 16/11. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Philadelphia

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Philadelphia.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Philadelphia.
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Cheap Flights from Heathrow to Philadelphia (LHR-PHL)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights from Heathrow to Philadelphia that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent return flight deals from Heathrow to Philadelphia

Wed, 27 Aug - Tue, 16 Sep
JetBlue Logo
08:25 - 09:40LHR-PHL
30h 15m1 stop
JetBlue Logo
10:20 - 06:30PHL-LHR
15h 10m1 stop
£415JetBlue
Find Deal
Wed, 10 Sep - Wed, 17 Sep
JetBlue Logo
08:25 - 15:00LHR-PHL
11h 35m1 stop
JetBlue Logo
10:20 - 06:30PHL-LHR
15h 10m1 stop
£417JetBlue
Find Deal
Mon, 8 Sep - Mon, 15 Sep
Lufthansa Logo
09:30 - 16:00LHR-PHL
11h 30m1 stop
Lufthansa Logo
17:35 - 09:40PHL-LHR
11h 05m1 stop
£427Lufthansa
Find Deal
Mon, 8 Sep - Mon, 15 Sep
Lufthansa Logo
09:30 - 16:00LHR-PHL
11h 30m1 stop
Lufthansa Logo
17:35 - 09:40PHL-LHR
11h 05m1 stop
£431Lufthansa
Find Deal
Mon, 1 Sep - Mon, 8 Sep
Icelandair Logo
08:25 - 09:40LHR-PHL
30h 15m1 stop
Icelandair Logo
18:10 - 06:30PHL-LHR
31h 20m1 stop
£438Icelandair
Find Deal
Mon, 1 Sep - Sun, 14 Sep
Icelandair Logo
08:25 - 09:40LHR-PHL
30h 15m1 stop
Icelandair Logo
18:10 - 06:30PHL-LHR
31h 20m1 stop
£449Icelandair
Find Deal
Tue, 2 Sep - Tue, 16 Sep
Air Canada Logo
06:50 - 22:08LHR-PHL
20h 18m2 stops
Air Canada Logo
15:25 - 09:35PHL-LHR
13h 10m1 stop
£470Air Canada
Find Deal
Tue, 9 Sep - Tue, 16 Sep
Air Canada Logo
06:50 - 22:08LHR-PHL
20h 18m2 stops
Air Canada Logo
15:25 - 09:35PHL-LHR
13h 10m1 stop
£472Air Canada
Find Deal
Mon, 8 Sep - Mon, 15 Sep
United Airlines Logo
09:30 - 16:00LHR-PHL
11h 30m1 stop
United Airlines Logo
15:00 - 10:40PHL-LHR
14h 40m1 stop
£473United Airlines
Find Deal
Thu, 11 Sep - Thu, 18 Sep
United Airlines Logo
08:40 - 00:21LHR-PHL
20h 41m2 stops
United Airlines Logo
15:00 - 06:55PHL-LHR
10h 55m1 stop
£475United Airlines
Find Deal
Expert advice

Expert advice for your flight from Heathrow to Philadelphia

 
Snippets provided in this section are AI-generated based on a summarisation of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

BA's premium economy offers 18 cm extra legroom, ideal for long-haul comfort.


BA's cabin crew are known for professionalism and proactive service, enhancing the travel experience.

Finnair

Finnair's Economy Comfort offers extra legroom and memory foam seats for enhanced comfort.


Finnair's A350 features higher humidity and lower cabin altitude for a more comfortable journey.

Read more about Finnairby Gabriel Leigh
American Airlines

American Airlines' Main Cabin Extra offers early boarding and complimentary drinks for a small fee.


American Airlines' Flagship Lounges in Philadelphia offer premium meals and cocktail service.

Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Finnair

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, The Points Guy, and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Booking Insights

KAYAK's insights & trends for Heathrow to Philadelphia flights

Get data-powered insights and trends into flights from Heathrow to Philadelphia to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from London Heathrow Airport to Philadelphia?

What’s the cheapest day of the week to fly from London Heathrow Airport to Philadelphia?

The average price of all round-trip flights from London Heathrow Airport to Philadelphia clicked on KAYAK for each day over the last 12 months.

When flying from London Heathrow Airport to Philadelphia, you should consider leaving on a Tuesday and avoid Sundays if you are looking for the best rates. For your return to London Heathrow Airport, you’ll find the best rates on Tuesdays and the most expensive ones on Thursdays.

What is the cheapest month to fly from London Heathrow Airport to Philadelphia?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Philadelphia, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to Philadelphia is March, where tickets cost £477 (return) on average. On the other hand, the most expensive months are July and August, where the average cost of round-trip tickets is £694 and £680 respectively.

Can I save money by flying with a stopover from London Heathrow Airport to Philadelphia?

The average return price for all direct flights, flights with one stopover, and flights with two stopovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a stopover may cost you more time, but you can also save money on the route, with a 2 stops stopover the cheapest option at £532 on average.

How far in advance should I book a flight from London Heathrow Airport to Philadelphia?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Philadelphia, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to Philadelphia, you should book around 2 weeks before departure, which saves you about 34% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 16 weeks before departure.


Good to know - Cheap tickets from London Heathrow Airport to Philadelphia

Low seasonJanuary
Cheapest flight£299
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (20% more expensive on average)
Flight from London Heathrow Airport to Philadelphia

When to book flights from Heathrow to Philadelphia

Are your dates flexible? Find out the best times to travel from Heathrow to Philadelphia based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from Heathrow to Philadelphia: the best tips from KAYAK users' own experiences

Insights shared by verified travellers who flew the route from Heathrow to Philadelphia 
Verified travelerFlew with American AirlinesLHR-PHLJul 2024
Make sure you are at the airport at least 3 hours early to ensure that you can check in, go through security, and so that you can find your departure gate within plenty of time so you are not rushing.
Anne KatherineFlew with IberiaLHR-PHLJul 2024
Need more snacks. As meals not big and need more to eat Also take own water on board as not enough drinks offered from cabin crew - can feel dehydrated during flight

FAQs for booking London Heathrow Airport to Philadelphia flights

  • Which airline on this route is good for Unaccompanied Minor travel?

    Iberia is a great airline for Unaccompanied Minor travel services as they not only guide children between 5 and 11 years, which is mandatory, but they also extend the service to young flyers between 12 and 17 years. This offers great peace of mind for parents as children are collected at London Heathrow Airport (LHR), monitored during flights and stopovers and dropped off with the appropriate guardian at Philadelphia International Airport (PHL).

  • How can I guarantee a culturally-appropriate meal on my flight?

    If you book with Qatar Airways, you can guarantee a delicious, nutritious and appropriately-prepared religious meal when booked from the Special Meals Menu 24 hours ahead of flight time. This will include Kosher and Muslim meals as well as Jain and Hindu. You can also get the meals in vegan and vegetarian variations.

  • Do the airlines on this route allow service dogs to travel with their owners?

    You will have no hassle getting your service dog in the cabin with any of the airline carriers servicing this flight. However, the animal will need to be harnessed for the duration of the flight. You will also need to ensure you book it in at the same time as your ticket booking, provide a valid training certificate and a clean bill of health.

  • How do I book Mobility Assistance from my airline?

    Airlines will request that you book in your Mobility Assistance needs 48 hours before take-off by filling out a medical request form to help them prepare for your needs. British Airways arranges a pre-determined meeting spot in the airport, guides you through Security, boarding, and luggage or mobility devices storage. During the flight, there will be crew to assist with explanation of safety instructions, mobility to and from restrooms and assistance with food packaging. No airline will administer medication. 

  • What is the cheapest flight from London Heathrow Airport to Philadelphia?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Philadelphia was £398 for a one-way ticket and £553 for a return.

  • Which airports will I be using when flying from London Heathrow Airport to Philadelphia?

    When flying out of London Heathrow Airport you will be using London Heathrow. You will be landing at Philadelphia, also known as Philadelphia.

  • Which airlines offer Wi-Fi service onboard planes from London Heathrow Airport to Philadelphia?

    American Airlines, Air France, Virgin Atlantic, and KLM offer inflight Wi-Fi service on the London Heathrow Airport to Philadelphia flight route.

  • Which aircraft models fly most regularly from London Heathrow Airport to Philadelphia?

    The Airbus A350-1000 is the aircraft model that flies most regularly on the London Heathrow Airport to Philadelphia flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Philadelphia?

    oneworld is the only airline alliance operating flights between London Heathrow Airport and Philadelphia.

  • On which days can I fly direct from London Heathrow Airport to Philadelphia?

    There are direct flights from London Heathrow Airport to Philadelphia on a daily basis.

  • Which is the best airline for flights from London to Philadelphia, United Airlines or JetBlue?

    The two airlines most popular with KAYAK users for flights from London to Philadelphia are United Airlines and JetBlue. With an average price for the route of £411 and an overall rating of 7.4, United Airlines is the most popular choice. JetBlue is also a great choice for the route, with an average price of £478 and an overall rating of 7.2.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Philadelphia?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Philadelphia.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Philadelphia?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Philadelphia from London Heathrow Airport is likely to change within 7 days, so travellers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Philadelphia?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Philadelphia with an airline and back to London Heathrow Airport with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Philadelphia?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Philadelphia from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Philadelphia

  • Looking for a cheap flight from Philadelphia to London Heathrow Airport? 25% of our users found flights on this route for £642 or less one-way and £534 or less round-trip.
  • To get to London Heathrow Airport (LHR) with public transportation, you can find the Piccadilly tube line heads straight to the airport and stops at the tube stops based in Terminals 2, 3, 4 and 5. The airport is close to the city and a London cab will also be a convenient way to get there.
  • American Airlines frequently services this route at good prices. They are also the global leader in green aviation, making them a sustainable choice. They aggressively keep up with changing technology and are determined to net zero carbon by 2050.
  • Domestic pets under 6 kg can enjoy flying in the cabin alongside you as opposed to travelling in the hold if you book with British Airways. Ensure the pet is in a solid, waterproof container with good ventilation, has an inoculation record and a microchip.
  • If you're travelling to Philadelphia with a baby, most airlines will charge you just 10% of a normal air ticket price if the child is under 24 months and can travel on your lap during the flight. However, American Airlines does not charge for the baby at all.
  • When you land at Philadelphia International Airport (PHL), you will find the Regional Rail Airport Line train service. This train runs straight from all the airport terminals into the city centre, stopping in the centre as well as University City and Temple University.

Prefer to fly direct from London Heathrow Airport to Philadelphia?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London Heathrow to Philadelphia.
Find which airlines fly direct from London Heathrow Airport to Philadelphia Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Philadelphia

Monday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Tuesday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Wednesday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Thursday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Friday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Saturday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Sunday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

See more direct flights

Direct returns

Philadelphia to London Heathrow

Monday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Tuesday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Wednesday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Thursday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Friday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Saturday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

Sunday

Aer Lingus, American Airlines, British Airways, +3 more

Aer Lingus, American Airlines, +4 more

See more direct flights

Reviews of the top 5 airlines flying from Heathrow to Philadelphia

 
See real verified KAYAK customer reviews for airlines flying from London to Philadelphia. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Philadelphia? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1316 reviews
8.1Crew
6.7Food
7.6Boarding
7.5Comfort
6.9Entertainment
Airline reviews

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

6.0 GoodAnonymous, Jul 2025HEL - DFW
Read more Finnair reviews

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

Weather delay in Chicago?. No sense of urgency to make connection in Chicago for our connecting flight that wasn't delayed. Connection was missed.

Ok. Get a different kosher caterer. The food was odd.

Food was terrible. Crew was kind but skipped over my row for providing sandwiches and beverages.

Our flight was understandably diverted to a small regional airport in Laramie, Wyoming due to weather conditions, which I fully recognize and appreciate. However, the low rating stems from the experience that followed: passengers remained on board for over an hour without the option to deplane and stretch, despite the aircraft being stationary. Although the pilot opened the cabin door, only he was permitted to exit. Meanwhile, passengers grew increasingly uncomfortable as warm summer air entered the cabin through the open door, and being in the second row meant we were impacted immediately. While the flight attendants made efforts to keep everyone at ease, I believe allowing passengers to deplane briefly, given the extended delay, would have significantly improved the overall experience.

I never flew. Flight was canceled. DIA worst airport in the country. Avoid at all costs.

Lost luggage, they need a baggage service representative available all times in Atlanta

Our experience on United Airlines was extremely poor. The plane was extremely cold throughout our entire flight- which multiple people complained about- and we had to wait 2 hours to get a blanket which was too thin and barely helped warm us up. As well as this, none of the entertainment features were working so we had to sit through a roughly 10 hour flight with nothing to keep our attention, including the actual flight path screen. It was an extremely disappointing experience and I would hope that this gets fixed if we ever choose United Airlines again.

I really enjoyed flying with United airlines amazing experience , good customer service and great food

I learned that seating towards the end of plane that a line forms for the restroom and people use your chair as a hand railing, bumping your seat consistently. I was seated in the aisle. I think that next time if I am towards the back row I would want to sit in the middle or window seat.

United sent me a mileage plus number last year but that number is invalid so I can’t use it to check into flights or collect mileage. There is human to speak about the problem, only computers who keep asking me if I am using the correct email. It’s so frustrating and I cannot resolve it.

I wish Aer Lingus offered free wifi and had power outlets at the seats. Overall, the flight was good. Seat back entertainment had some interesting options. Food and snack options were mediocre at best. I enjoyed the canned red wine.

I had an awful experience at the ticketing agent stand. I had purchased three tickets, one of which I had the maiden name of a passenger on the ticket. They refused to help, assist, and actually delayed our process and had us miss an opportunity to purchase a ticket on the same flight. I was sent through multiple phone calls, none of which helped, and the person at the counter was the person who told me to both call Aer Lingus for help and was the person who said they could not fulfill my request that they were privy to from the beginning. My partner is still stuck in Scotland, racking up thousands of dollars in additional fees and tickets. I am very upset and two of my tickets went unused. I will never be using Aer Lingus ever again and I will continue to complain about them.

This was the most expensive economy flight per minute of flight time ever. But the quality was lacking. Extremely Aer Lingus rude staff at LHR said that the flight from London to Dublin (Ireland) was “NOT international.” Horrified at the colonial and imperial perspective. Seats were dirty with trash in seat pockets. Airline doesn’t clean or care about hygiene and safety.

When I booked the flight, I wasn't aware that this was a "no frills" flight. No wifi, no reclining seat, no complimentary soft drinks.

In business class overhead bins were minuscule. Had to use cabin staff to find a place for my carry-on bag. Boarding process was shambolic, as “passengers who needed assistance in boarding” absorbed an excessive amount of time and attention that Aer Lingus was apparently unprepared for.

Aer Lingus was fabulous.nhowever, Aiirfare Assist who Kayak routes me to to purchase tickets for m was awful. They messed up my reservation so bad that after about six hours on the phone with them over the week before departure, I had been choice but to show up at the airport. The Aer Lingus staff were amazing and got it sorted out but I would recommend not using Airfare Assist.

It was excellent! The plane left Chicago early. Arrived in Dublin early. The crew was excellent! It was a great experience.

Dublin to Boston was decent. Food and entertainment was included and that was expected for the rate paid.

The Nice airport was a horrible boarding experience. I have never experienced the kind of compressed mob (in the B12-B17 gate area) of people all unclear what was happening and no airport staff to assist. There was no signage and 1000’s of people waiting for any info for 2 hours.

Flight was on time. Boarding was quick and efficient. Seats were comfortable. Food was fine.

Horrible almost missed my flight because my 1st flight was delayed. Airline crew is so unprofessional. The people on the plane do whatever they want kids running screaming. Will never fly this airline again Suitcases never arrived

Check in needed to be in person, not nice. Also I won’t do connections in Charlotte again because you need to go through security again and short connections become a problem

It was good but I did not appreciate not being able to check in online

Boarding was odd. Gates switched and had to take a bus to the plane. Luggage got lost. Still waiting on one bag. Flight itself was very nice!

Do Not Fly Iberia. Horrible experience. Iberia changes things at random -like the date of the flight and seat you have bought. After buying my flight, they contacted me and told me I had to return a day later. Then when I was boarding the flight, I discovered they had changed my window seat in a row away from the wing, to an aisle seat in front of the toilet! The worse seat on the plane. But it wasn’t just me- a family was scattered all over the plane. I was able to trade my seat because a father was separated from his son. Unfortunately the seat was the window seat directly over the wing, the loudest seat in the plane. I couldn’t sleep, even with noise cancelling earphones. Also, I ordered gluten free meal-which was tasteless and gave me cramps.

I described my experience in the previous window. I didn't realize that there would be another opportunity for this flight. Please look at my response in the previous window.

I have nothing but great things to say about the crew of the American Airlines flight from Madrid to Dallas. They were fantastic! I do, however, have some disregard for the flight attendant that was late in Dallas, causing us to further delay the boarding of our flight to Portland, and leading to the eventual cancellation of that flight. Because that crew-member was so late, we got caught-up in a weather-related ground stop, eventually causing our pilots to "time-out". So we couldn't get out of Dallas. We would have departed DFW on-time (and before the arrival of the thunderstorm) if not for the lateness of that crew member. The whole time the pilots couldn't tell us whether the flight would be cancelled, and that they couldn't get any information from the airline. By the time we knew the flight was cancelled, all of the flights for the following day were full. So, we didn't even get offered a viable option to get home. The American Airlines customer service desk at DFW was grossly under-staffed. And there were several people who waited in line for four-hours before being helped at that desk. We waited in line for almost 2-hours, until I was able to speak with a customer service agent on the phone (after being on-hold for over an hour). So, once we knew the information about how to get our bag in PDX, and that there weren't any options for flights the next day, we left the line & began searching for another way home. We eventually had to purchase a ticket home on a different airline, in order to get my wife to work on Monday. And we are pursuing a refund of that DFW-PDX leg of the journey. The good news is that the late flight attendant's hair was perfect. And she looked fantastic as she departed the airport & headed back home, while we all hunkered down to sleep in the terminal for the night.

One of the crew members hit me with the car and not even says anything

They need to start flying on time. We lost 2 days of our time because they delayed flight both ways.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

Check in was not the greatest as had to talk to an agent to clarify things and then he transferred us to another agent who had difficulty processing my credit card as there was a system glitch and not a card error.

I was put into business class. Wow! My flight attendant was great! The food amazing’

Safe arrival. Improvement on Time efficiency Effective Communication will be great.

Not so good with their baggage handling as they damaged one of my check in luggage

All went well on the flight, not happy of course with having to pay for a seat and in hold luggage of £50

The decided to just remove our booking without telling us. It ended up costing us thousands

We never made it onto this flight due to BA's lackluster organisation.

The international flight from PHL to Lisbon was one of the worst I’ve experienced, ever. What was really disappointing was the entire experience of comfort and service in the coach cabin after takeoff. The food was inedible and the wine served with dinner was such low quality - it tasted of petrol. I couldn’t eat more than a bite or two of the chicken entree, being worried it would make me ill. The service took so long to reach the entire coach cabin, I ended up having the lights turned off on me as though I had to rush though dinner (though as I mentioned, it wasn’t as if I ate much - only the salad). Most of the attendants seemed generally annoyed and were not friendly or polite. While there was some turbulence, it wasn’t too uncomfortable and I know that is just a chance. The temperature of the cabin was so warm, even a friend a row or two up and on the other side of the plane felt like this. To top it all off, the seat was so uncomfortable and flattened/overused, I had back pains for DAYS afterward.

The air hostess were good, cheerful, but I didn't like the boarding. My son and I initially bought our flight tickets, making sure it included 1 luggage and a carry on. Tickets were purchased for British airlines, but we were merged with American Airlines. At checking in our languages, we were told, we don't have luggage prepaid so we had to pay extra $125 each and almost £60 on our way back. I think that's unfair.

Economy seats are so small and compacted so close together that comfort is negatively affected, especially on long flights. However that is due to aircraft design, not anything the airline can do about it.

Everything you need to know for your flight from Heathrow to Philadelphia

Information on your arrival and departure airports

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