Find cheap flights from London Heathrow Airport to Victoria

Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"

Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"

Pros: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Cons: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Pros: "The seating was very uncomfortable and cramped I"
Cons: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."

Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"

Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Cons: "Check-in for ticket took 2 hours!"

Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pros: "Crew was very helpful for everything"

Pros: "The customer service and food were excellent."
Cons: "Next time I will fly business class for more space and comfort."

Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pros: "Amazing experience. Pinnacle of customer service"

Pros: "Q-suites are fantastic."
Cons: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"

Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Pros: "The airlines' film library offers plenty of movies to watch."
Cons: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."

Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"

Pros: "Confort"
Cons: "Same as above."

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "The long flight from Houston to Doha was good."
Cons: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"

Cons: "Transit 9 hours without hotel"

Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"

Pros: "The overall experience"

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "Films Service"
Cons: "Not enough films"

Cons: "Seat number was the same but different position from one reserved online"

Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"

Pros: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Cons: "No internet and the food was mediocre at best."

Pros: "Got upgraded to Business Class :-)"
Cons: "Not much of Movies options to watch"

Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Pros: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."

Pros: "I liked everything about the flight."

Cons: "Food"

Pros: "Incredible staff, fast boarding, great entertainment center."
Cons: "Breakfast frittata was like rubber."

Pros: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."

Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."

Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."

Pros: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Cons: "The song selections were somewhat old and should be looked at."

Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."

Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."

Cons: "The food in economy class and the lack of interest of the air hostesses."

Pros: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Cons: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."

Pros: "everything was great. huge seats, large legroom."

Cons: "Great experience"

Pros: "Great crew & good complimentary food"
Cons: "More seat pitch"

Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Pros: "Wonderful on board service from the crew"

Cons: "Flight was 90 minutes late."

Cons: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Cons: "You could have had my luggage arrive. Now I don’t know where it is"

Cons: "Delayed"

Cons: "Delayed flight."

Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."

Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Pros: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."

Cons: "Swiss precision"

Cons: "45mn late"

Pros: "Really good flight. Clean,on time, efficient. Early arrival even"

Cons: "Having no entertainment in the flight"

Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Cons: "It was delayed"

Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."

Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"

Cons: "The seats were uncomfortable, smaller aircraft"

Pros: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Cons: "Nothing it was all great! Even music was playing while we waited on the plane."

Pros: "Check in easy"
Cons: "Weren’t told enough about delays ... very tight seating crew was friendly"

Cons: "30 mins late both ways"

Pros: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Pros: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Cons: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Pros: "Plane on time, crew friendly. Great flight!"

Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Pros: "Legroom is too little"

Pros: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Cons: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Cons: "Seats too small. Staff not friendly"

Pros: "Crew and people were fabulous!"
Cons: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Pros: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Cons: "Nothing."

Cons: "1h45 departure delayed with no compensation."

Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Cons: "Nothing"

Pros: "Nothing because the airplane seats were terribly uncomfortable!"

Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Cons: "smooth & efficient friendly crew"

Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Pros: "fast boarding, great crew."
Cons: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Cons: "I paid for a seat on the aisle with extra leg room. Seat 24D. There was only minimal foot space because of some type of metal box under seat 23D. I don't think that I should had to pay $45 for the extra leg room just to receive cramped foot space."

Pros: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Cons: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Pros: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."

Pros: "The crew was friendly and helpful."
Cons: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."

Cons: "Is amazing"

Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Pros: "Excellent crew"
Cons: "Flight delayed and no reason Food very bad"

Pros: "Comfortable for that sort of journey"
Cons: "N/a"

Cons: "Everything is Good."

Pros: "The new aircraft is well put together and comfortable."
Cons: "Boarding and disembarking delays on both sides."

Cons: "My bags were misplaced I have to wait for an extra day to get it"

Pros: "I love the food❤️"
Cons: "2 hours delayed"

Cons: "I can’t find my luggage"

Cons: "A 30 mins delay"

Pros: "Professional nice food"

Pros: "Food"

Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Pros: "Food"
Cons: "Good food"

Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pros: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Cons: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"

Pros: "Good"

Pros: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Cons: "Eight hours waiting for a connecting flight at Istanbul airport."

Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Cons: "Not enough movie varieties"

Pros: "Comfort"
Cons: "Ordered veggie meal didn't turn up!"

Pros: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."

Pros: "They keep time and any delay is explained. Otherwise a good airline which I can recommend and will use it anytime."
Cons: "The food is dry like rice and beef is dry and the the pasta is too plain, just pasta and some blended tomatoes is not balanced"

Cons: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."

Pros: "Very good customer service and entertainment"

Pros: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pros: "Everything"

Pros: "Efficiency and customer service"
Cons: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Pros: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Cons: "Nothing. Excellent experience"

Pros: "Crew are always available and helpful"
Cons: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."

Pros: "The entertainment specially the Turkish airline safety part"
Cons: "for short trip no need for mugabelat before food"

Pros: "Food, manner, lounge in Istanbul"
Cons: "slight delay on the outgoing leg"

Pros: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Pros: "Boarding was on time, the crew was helpful."
Cons: "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."

Pros: "Not trying to be flattering here but it really is a good airline."

Pros: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Cons: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Pros: "Turkish crew members are usually very friendly."

Pros: "Food, entertainment, crew"

Pros: "Not much"
Cons: "The grew was not very happy almost upset perhaps they were tired the ladies were okay but one of the men was very moody and unpleasant to be around"

Pros: "The food and the boarding was fast."
Cons: "Everything was great."

Pros: "Nothing!"
Cons: "15 hour stop over in Istanbul with the rudest, prejudiced airport staff ever!!!"

Pros: "Doesn't matter where you're flying. If Turkish Airlines can get you there, even if it means overshooting your destination and backtracking, do it."

Pros: "They answered the phone quickly."
Cons: "I wanted to cancel my flight on Turkish as I was concerned about safety after the terrible attack there at IST. I was told that TK were changing tickets and issuing refunds for a period of 7 days after the attack - and I was scheduled to fly on day 8. They refused to refund or change - all they would say are 'fare fules' - 'fare rules'. When I passenger has a concern over personal safety, and in the aftermath of a large scale lapse in security at their main hub, they should be more understanding and not stand by their arbitrary 7 day rule."

Cons: "The flight tracker was the only thing we could watch on this flight."

Pros: "One of the best flight experiences I have had in a long time."

Pros: "On time. Comfortable. Clean. Efficient"
Cons: "No non dairy alternatives in food. Chicken was tough and stringy."

Pros: "Nice crew, clean seats, good food..."
Cons: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Cons: "Comfort mostly"

Pros: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Cons: "Movies available weren't to my taste, which isn't important anyway."

Pros: "Good flight , bad flight delay and luggage."
Cons: "To be on time"

Cons: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Pros: "Nice flight attendants,"
Cons: "Timeliness"

Pros: "Nothing."
Cons: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Pros: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Pros: "Clean aircraft, polite crew."
Cons: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Pros: "Crew was friendly and the flight was nice and smooth."
Cons: "No expectations as the flight was less than an hour."

Pros: "Nothing. See below."
Cons: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Pros: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Cons: "I wish there was an option of a sandwich vice sweet or pretzels."

Pros: "Seats more comfortable."
Cons: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Cons: "NA"

Pros: "Nothing so far"
Cons: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Pros: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Cons: "All was great."

Pros: "Friendly staff, on time flight. Nice refreshments"

Pros: "I watched three good movies during the flight to London. I enjoyed them."
Cons: "Nothing particular."

Pros: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Cons: "See previous comments"

Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Pros: "Smooth strait flight, friendly polite crew"

Cons: "Flight was late"

Pros: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Pros: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Pros: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Cons: "I was generally pleased with the value and qulity received."

Pros: "Great crew, efficient boarding, on time"
Cons: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Pros: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Cons: "Ground crew was a big bottleneck and Austrian security did not help."

Cons: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Pros: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Cons: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Pros: "Comfort seat. Good mouvies"
Cons: "The aircondition was to high. I was almost frozen."

Pros: "The service on board was fantastic. The flight was very smooth."

Pros: "Everything"
Cons: "Nothing"

Cons: "We were stuck on the ground at London for what seems like ages."

Pros: "The plane was comfortable and the crew was very nice."
Cons: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Cons: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Cons: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Pros: "Not at all a comfortable experience, but I suppose it served its purpose."
Cons: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Pros: "Quick boarding, friendly staff"
Cons: "Flight was delayed"

Pros: "Reasonably on time. Food and service were passable."
Cons: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Pros: "The crew were nice."
Cons: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Pros: "The flight crew was very nice and the flight was not over crowded"
Cons: "That I could not access wifi."

Pros: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Pros: "Well worth the upgrade!"

Pros: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Pros: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Cons: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Pros: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Pros: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Cons: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."

Cons: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."

Pros: "Getting off the plane! Never to return!!"
Cons: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."

Cons: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"

Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Pros: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Cons: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"

Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"

Cons: "Couldn’t understand announcements"

Cons: "There was no entertainment and the food could be better"

Pros: "Entire trip was easy and comfortable."

Cons: "More water provided during the flight. Also, the second meal was not very good."

Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"

Cons: "Not to be late ,and not to loose my luggege"

Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."

Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Pros: "Air France has the best crews! They really go the extra mile."
Cons: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Pros: "Crew was very nice and the food was excellent."

Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Cons: "Leg space."

Pros: "If the flight would have leave in time we would receive our luggage in time"

Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."

Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"

Pros: "Nothing"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Pros: "Plenty of seat space"
Cons: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Pros: "The food, the service and everything else is fine, quite good."
Cons: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Cons: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."

Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."

Pros: "No issues, quick trip, friendly staff, comfortable ride..."

Pros: "No delays, service with a smile"
Cons: "Nothing to report."

Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Pros: "The food was good."
Cons: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "Free drinks and snack!"
Cons: "Nothing"

Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."

Pros: "The food, the facilities, the seat, everything."

Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pros: "The plane is roomy and bright"
Cons: "N/A"

Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."