£277 Find Cheap Flights from London to Brunei Darussalam – Compare and Save

It was all good. Lovely attention by the crew. I lost my glasses but they did everything and eventually found them. They clean the toilets regularly which is a big plus for me.

Really great service throughout and the food was really nice. I can highly recommend thank you very much.

Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.

Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.

Service excellent would chose Singapore airlines as my first choice

On time, friendly staff and decent food. Would definitely recommend.

Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended

The male traveller seated in the row in front diagonally opposite my husbands seat across the aisle as soon as the seatbelt sign went off moved across the aisle into the seat in front of my husband for the entire journey from London to Singapore he had his seat reclined and pushed back and the seat touching my husbands knees for the entire journey from London to Singapore. very uncomfortable for my husband.

More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop

Wouldn’t let us check our stroller and car seat at the gate

The business class seats were above average spaced, allowing for a truly full bed experience. Ot would be good if RB joins an international alliance for increased preference by travellers

The flight was on-time and we landed safely! But - toilets were tiny The seats were thin and very uncomfortable My seat rest wouldn’t tilt back so massive back ache after a while - the button had been removed. Seat back pocket was ripped Food was inedible- we’d ordered asian vegetarian - shockingly bad. The interior fit out was like the plane was 40 hard years yet it was a 787. No wifi.. no exterior cameras like Emirates.

Poor selection of movies and entertainment options. Disappointing food options in business.

Either the PA system of Brunei International Airport is of poor quality, or the staff making the announcement was not clear is reading the announcement. The staff at the gate also did not further announce to the passengers with regards to the rows for boarding. On board, the crew was of little to nil help. The only times they were around were during takeoff, "distributing" food and landing. And even during those times they were just there to get "their" job done with little to nil interest to "serve" the customers/passengers. They did not request the passenger in front of us to put his seat up during takeoff, they did not request the passengers to put their seat up during mealtime. The capability of the crew has dropped significantly in comparison to the old times. The crew is in need of better training.