Find Cheap Flights from London to Rio de Janeiro (LON - RIO)

They were average in terms of comfort and crew. You can only get so conofortable in economy class and the crew did what they were expected to. I did feel that my empty meal tray was left on my table for quite some time though.

We had no individual entertainment on the flight, only very old CRT screens hanging from the ceiling, circa 1995. They did show movies but the sound quality was poor and my headphone jack did not work so I had to share with my husband. They offered no explanation for this, since their website clearly promises individual screens for international flights. When asked, the FA simply said "this isn't our usual plane for these types of flights." However, we had the same issue when flying to Frankfurt with them, so the company seems to just be lying. The food can barely pass as food. Everything was ice cold except the main dinner entree, even the bread. The only vegetable available throughout our 8+ hour flight was shredded carrots absolutely swimming in mayonnaise. The boarding process was exceedingly slow and they would not allow use of cell phones for boarding passes, although their check in provides the attachments. This required probably 1/4 of those boarding to have to step aside to another line for a paper copy. Again, no apologies or explanations from the company. Overall, I wish I had shopped around a bit more and chosen another airline. International flying is supposed to be somewhat enjoyable, even in economy class. Instead, this was the longest 8+ hours of my life.

Nothing

My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways.

The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time.

Nothing at all, flight was cancelled no information given, no communications regarding why, no food vouchers. Horrible treatment of passengers with children.

Nothing at all, flight was cancelled no information given, no communications regarding why, no food vouchers. Horrible treatment of passengers with children.

Departed 3 hours later with no further explanation. Missed my international flight. Got a 5 hour delay in GRU. Got a breakfast ticket to entertain myself.

Crew very polite and helpful

Could have entertainment for the kids (something for them to play with) Could have snacks available between lunch and dinner

Flight delayed and no support to the traveler, mom and brother lost inside the airport because there was no gate number or any indomformation about the flight.

Not much

Late as always

Crew and food Were ok.

The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all.

Some not so friendly crew members on this flight. There was one tall, blonde flight attendant who wore so much perfume that I could taste it every time she walked down the aisle. You can't have that in an enclosed space. In this day and age of so many people having food allergies to nuts, why would you serve a dessert with almonds?? My daughter almost ate it because there was no warning label. It scares me to think what might have happened at 12,000 feet.

Your change and return policy is a ripoff.

Crew was friendly and polite, both beverages and an excellent lunch was offered.

A delay was not ideal but nothing to worry about since the flight arrived on time.

Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost.

Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board.

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

All crew I interacted with was great, friendly, and helpful.

Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable.

Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American

Always great service on Iberia.

My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!

A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight.

Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip.

Excellent treatment

Got stuck for two hours sitting in the plane because the computer systems went down.

very punctual and nice aircraft

timming of the flight

one i got to gate i could relax

scary making connection from AA flight arriving int'l terminal

Gate agent not friendly

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off

Free wee cake.

Nothing in particular.

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

Almost nothing

- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals

I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time.

See above. This scam is not acceptable. You should be ashamed. I demand my money back for paying twice for baggage, including the airport fee. I will be going to the media re this scam and seeing if I can start a class action.

Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low

Almost nothing

- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals

We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week.

Almost nothing

- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals

Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low

Got bumped to business class.

What's not to like about that?

Easy, on-time and courteous

Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!

The food was good and the crew was nice.

No entertainment offered and the seats were cramped.

For thé price paid couldn t expect more. Problèmes is with all thé Airlines....more and more expensive with much les services..."O TEMPORA O MORES..." Would say the Roman....

Connecting time in Casablanca too short even airport is not big but control is Also very ong...

I liked that I had an aisle seat.

I didn't like that the crew lied to everyone and told them that the bathrooms were closed before takeoff, but they chose who could use the bathroom, and we took off an hour late. Not good. The quality of the sound on the televisions is also very poor. And there was only one option for food.

it was very dirty and the bathrooms were broken not an enjoyable flight at all

Extremely slow and disorganized boarding process. After a child threw-up on the flight, staff was inattentive to assist family.

Got bumped to business class.

What's not to like about that?

Nothing

Because there was no way for us to check in early or online and they did not send us an email directing us to do so, they put us on standby even though the flights were paid for months before. We couldn't sit together--they wouldn't even try, they let the computer do it randomly as we boarded. They put my son through ridiculous strip search security measures, and when my passport fell into to the steel bullet of a garbage can, they didn't help and my son and I figure out how to go through it to get my passport. They could not have been more unhelpful. Plus the food was terrible, and delays both in taking off and getting to the gate. I will NEVER fly Swiss Air again.

Loved the smoked salmon!!

No wifi or tv

Loved the crew they were great!!

Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system.

I didn't

The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch

Nothing...

Late boarding Rude crew Bad service Lost my luggage

See above. This scam is not acceptable. You should be ashamed. I demand my money back for paying twice for baggage, including the airport fee. I will be going to the media re this scam and seeing if I can start a class action.

Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning.