Find Cheap Flights from London to San Francisco (LON - SFO)

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Did not make it. We are still stuck.

Entertainment selection

Snacks were carb heavy and protein low

Nothing

The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed this connecting flight. Other people were in the same boat. We had no chance to make our connection but others did. While the flight crew offered weak apologies advising they had no control, they made no effort to help connecting passengers in ways the could control. Such as asking all passengers to remain seated allowing connecting passengers off the plane first. Something I've seen done on many other airlines numerous times.

The lady at the check in counter changed the seat I paid to reserve from the front to the back of the plane without informing me

The crew was not very polite.

Airplane staff were good

All crew I interacted with was great, friendly, and helpful.

Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good.

Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost.

Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board.

Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross.

Crammed seats, not very clean, took pictures, very dirty.

I had an aisle seat.

No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight.

Delayed and JFK wasn't ready for us. So more delay

Flight attendants were very helpful.

Economy seats were really tight for a long flight. It was very warm and stuffy. Hard to sleep.

My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways.

Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options.

They were average in terms of comfort and crew. You can only get so conofortable in economy class and the crew did what they were expected to. I did feel that my empty meal tray was left on my table for quite some time though.

We had no individual entertainment on the flight, only very old CRT screens hanging from the ceiling, circa 1995. They did show movies but the sound quality was poor and my headphone jack did not work so I had to share with my husband. They offered no explanation for this, since their website clearly promises individual screens for international flights. When asked, the FA simply said "this isn't our usual plane for these types of flights." However, we had the same issue when flying to Frankfurt with them, so the company seems to just be lying. The food can barely pass as food. Everything was ice cold except the main dinner entree, even the bread. The only vegetable available throughout our 8+ hour flight was shredded carrots absolutely swimming in mayonnaise. The boarding process was exceedingly slow and they would not allow use of cell phones for boarding passes, although their check in provides the attachments. This required probably 1/4 of those boarding to have to step aside to another line for a paper copy. Again, no apologies or explanations from the company. Overall, I wish I had shopped around a bit more and chosen another airline. International flying is supposed to be somewhat enjoyable, even in economy class. Instead, this was the longest 8+ hours of my life.

Plane not full, got to move to a row of 3. Could stretch outcandvslepp Flight attendants really helpful and friendly Bathrooms wrte clean

Could not see monitor so I couldn't watch the movies Food mediocre

At gate, staff generously gave me priority boarding because I'm pregnant.

We couldn't access the inflight entertainment because we didn't have the United App and you can't download it once the flight has started (flight was operated by United).

Food was not good at all. Loved the new international terminal at heathrow

I understand sometimes there are problems with gates once a plane lands, but an hour on the tarmac waiting to get into a gate is ridiculous. Pay up to have gates available for your aircraft. We have choices when flying. If you disrespect the customer's time, we take our business elsewhere. Also, having the customer do everything from tagging our baggage and automated check-in at the airport should reflect in the price we pay for a flight. Instead, you make us do all the work and keep prices the same.

Great food! Loved that you get a menu to choose from

We were not asked or given the option to choose our seats on the plane.

In flight entertainment is great! Good selection of movies, nice screens.

No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful.

Very uncomfortable seat. Very narrow walk way to lavatory.

First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant.

I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!

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Wow lost my husband luggage, our flight arrived on Friday 8/4 and his luggage finally came on Wednesday 8/9.

It never happened they were so late we missed our connecting I had to pay to use another airline and get to my destination!!

The airplane was fine...that's it.

My ticket wasn't cheap, and this intl flight didn't even offer a complimentary drink....Wow! That's completely unethical. It's unacceptable. I paid for substandard food and a drink. Ridiculous. Will be absolutely sure never to book Wow again and have done a FB post to tell others it sucks. Flight attendants were OK, but not that friendly either. I fly all the time, and this wasn't a good way to fly internationally.

We didn't crash.

The flight was cramped, late. The Caesar salad dinner that we preordered came in a cardboard container that measured 5"x3". We had paid $13.95 for a snack that was delivered less than an hour into a 6 hour flight. Later, when we asked for water, we were told that a cup of water was $1.

The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier

As above

Free wee cake.

Nothing in particular.

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

Nothing

Wow lost my husband luggage, our flight arrived on Friday 8/4 and his luggage finally came on Wednesday 8/9.

Hum Drum flight in an older plane

Hum drim flihht in an older plane

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I was charged for everything. Seats are uncomfortable. No FREE entertainment. 25 dollars to watch movies. No WIFI. I was surprised I wasn't charged for ice.

We got to Dublin.

Amost everything. After waiting for over an hour at a gate tbat had 6 chairs, with the flight crew standing around with us; we were bused to the plane that had old fashioned rolling stairs.

Once it started boarding was very quick.

Boarding on both flights was late, which made takeoff and arrival late.

Budget airline that didn't feel it. Yes, seating was tight but everything was clean and entertainment worked. Crew did a good job. No complaints.

Maybe not the airlines fault but we had several delays going both to and from Europe. Communication from the ground staff either didn't happen, was not in English so I missed it or the sound quality of the speakers were so poor I couldn't understand. All possible.

Boarded on time

Late departure, late arrival, and missed the one and only connecting flight, which left us stranded overnight in Düsseldorf. No Air Berlin personnel to be found at mid-day other than in the main terminal outside security, so we had to go back and forth through passport control several times to find a live person to help. Eventually we found a very capable Air Berlin customer service person who gave us a hotel voucher and re-booked us on a Lufthansa flight the next day. It says something awful about an airline when the thing you want most from them is just to get out of their system and onto a different airline, but at least Air Berlin did that for us after repeatedly failing themselves and stressing us to the max.

I like that the plane took off and landed in the right place.

When I bought my ticket online there was no notice that one checked bag cost $90, so this was a shock at the airport. And they should never charge money for water to drink. And both flights were 1 hour late. Never again on AB.

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No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment.

I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?

Quick, efficient

Older plane, entertainment, & food

Cannot think of anything.

I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again.

Loved the crew they were great!!

Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system.

We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights.

The food was good and the crew was nice.

No entertainment offered and the seats were cramped.

Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!

We didn't crash.

The flight was cramped, late. The Caesar salad dinner that we preordered came in a cardboard container that measured 5"x3". We had paid $13.95 for a snack that was delivered less than an hour into a 6 hour flight. Later, when we asked for water, we were told that a cup of water was $1.

Never received notification regarding flight being rescheduled , came back at 4 am the next day for reschedule flight ... no one at the counters to help , some passengers recieved email saying that one was again rescheduled for the following night . Spent an hour in Order to talk to someone on the phone and the lady would not let me talk to her supervisor. Took me 3 hours to finally get a refund and a email address so I could make a claim . Had to schedule another flight using a different airline and had to spend over an extra thousand in order to get to my destination. Missed out on my 20 hr layover in Iceland which ment I had to call and cancel my tour , car rental, and hotel .

Nothing

Wow lost my husband luggage, our flight arrived on Friday 8/4 and his luggage finally came on Wednesday 8/9.

Planes were new

Horrible service. Outrageous fees

The line for checking in was very long and the workers were very slow and not too friendly. The boarding was carried out in a first come first serve way. People started a line and instead of calling passengers by number groups, those in charge did nothing! So, my husband and I waited and noticed that people were boarding as is.

Constant attention to comfort

no entertainment.

When I sat down at my seat, the entertainment screen froze. I kept telling the flight attendants to help me out and they kept resetting my screen but nothing happened. So they gave me a complimentary Wi-Fi card, but there was no service or wifi available. One flight attendant tried to help and said he would come back. 45 minutes later... he never came back! I pressed the call button to get the flight attendant's attention, and no one came for an hour and a half! They saw the light above my seat, but they just kept walking past me! I raised my hand to get their attention, but they ignored me and walked right past me! I appreciate the fact that they were trying everything they could do to help me out, but when they started ignoring me every time I asked them for help...that was just rude and my anxiety began to rise! Worst flight experience I have ever encountered.

The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great.

Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine.

My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever

There are lots of relatively new movies to choose from.

The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash.

I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience.