Daily cleaning, installation of cabin HEPA filters on flights from London to Xi'an
Most visitors from London will not be allowed to enter Xi'an. Exemptions apply to:
-Diplomatic, service, courtesy, or C visas; -International travelers coming to China for necessary economic, trade, scientific or technological activities or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Read more about travel restrictions for Xi'an
Visitors from London will need to quarantine for 14 days upon entering Xi'an.
Visitors from London must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Xi'an.
Health Declaration Form
Must be presented upon arrival
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 19h 15m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (£769) and XiamenAir (£5,571), and the lowest round-trip tickets have been found on Multiple Airlines (£1,737) and XiamenAir (£2,784).
When flying out of London you will be using one of these airports: London City, London Gatwick, London Heathrow or London Luton. You will be landing at Xi'an Xianyang, also known as Xi'an Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Xi'an.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Xi'an from London is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Xi'an with an airline and back to London with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Xi'an from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable flight, good service."
Cons: "The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored."
Pros: "The crew was very accomodating and the entertainment was nice"
Cons: "It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality."
Pros: "Crew as always with air Canada were very accommodating. Always smiling!"
Cons: "Not enough movie options"
Pros: "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Cons: "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."
Cons: "baggage delayed at least 48 hours"
Pros: "Really nice comfortable seats, amazing windows larger then usually with new technology. Food was ok. It was nice that crew constantly was offering drinks"
Cons: "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."
Pros: "Exept food everything was awesome"
Pros: "Beautiful new 787"
Cons: "Entertainment options could be more plentiful."
Pros: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."
Pros: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Cons: "Economy is never very comfortable but was better than a lot of other airlines"
Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."
Pros: "Crew were good"
Cons: "Seats were too tight. Entertainment was mediocre"
Pros: "Air Canada is a respectable airline but the plane is not spacious at all. I mean, yes you pay for what you get, but damn the aircraft seats are so small. Then for people taking the morning flight, who probably haven’t eaten breakfast, you give them a measly omelet with a nasty side of spinach ? for the entire flight ? and a measly bag of pretzels ? Your starving the people which isn’t nice at all. Getting through baggage and getting in the flight was quite smooth and the air hosts were excellent. Entertainment was ok, there’s way to many Asian inspired films on there that I find are uninteresting, but hey, to each his own. Now coming back however was far better, the food was good, although can we stop putting soggy food into the mix, I know the food is premade but the mash potato is always so soggy and the vegetable mix has no flavour. Drinks are always great on the flight, entertainment was the same, hosts were great, pilot knows how to fly the plane, thank goodness, and overall it was a good flight back. Make the tiny adjustments I suggested and you’ll be at the top of your game Air Canada ! Merci !"
Cons: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."
Pros: "The hot dinner was good"
Cons: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"
Pros: "great service from start to finish would use again"
Pros: "its was smooth"
Pros: "Everything went very very well."
Cons: "High cost Toronto Airport meals and beverages."
Pros: "The food was delicious"
Cons: "Old movies. Nothing recent"
Pros: "Boarding was very well-organised ands clearly explained."
Cons: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."
Pros: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Cons: "Zero complaints."
Cons: "They could have done the boarding different. There was a bit confusion about when to board."
Cons: "Why not board front to rear. It would save mega aisle clog during boarding!"
Cons: "flight was cancelled and I was offered a flight through Montreal with Long connections so I cancelled and flew the next day again through Montreal but with better connections"
Cons: "Seats are always too close to the ones in front , crushing knees."
Pros: "Large comfortable seats."
Cons: "You now have to pay for drinks on British Airways flights"
Pros: "Got home safe"
Cons: "Meal -"
Cons: "Very bumpy ride"
Pros: "The 787 aircraft. What a beautiful plane"
Cons: "Calgary airport. NEVER AGAIN!"
Pros: "Good service, nice seat"
Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"
Pros: "There were no problems. I had an empty seat next to me."
Cons: "Nothing. There were no problems. The screen did lock when I tried to look at the map."
Pros: "Getting through customs was very easy."
Cons: "The wine is awful ."
Pros: "Staff and food"
Cons: "We lost one of our bags"
Cons: "Horrible to say the least"
Pros: "Airbus 380"
Pros: "The flight crew seemed very helpful and friendly. The pasta meal was good."
Cons: "Too many people are allowed to bring too much carry-on baggage on board. I saw a family of 3 with 7 large bags using all of the overhead storage space on 2 sides of the aisle. Women were bringing on 2 carry on bags plus their huge, oversized purses. The limits should be strict and enforced- one bag, one personal item. Their selfishness causes problems for other passengers and the flight crew."
Cons: "Different treatment for persenger. Equal things should be treated equally."
Cons: "I found the seats a bit tight."
Pros: "I really liked how updated the plane was. The wine selection was very good. The entertainment had plenty of things to do - movies and TV shows were updated. I enjoyed the ice cream, that was a very nice treat!"
Cons: "I thought the food was not as good as the flight over to the UK - the mashed potatoes didn't look or taste like it had any real components at all and the bread was a little stale."
Pros: "Generally OK Food quite good, relatively"
Cons: "30 mins delay Cramped even for Economy"
Pros: "Everything about the flight was wonderful. Great plane, food, staff, entertainment."
Cons: "The layover at Toronto. There were several areas of the airport that we had to go through like customs, immigration for the US and to then find the plane to the US. I had two children with me too. I had staff in the airport either not be willing to point directions for me; rather chat with their fellow employees; or give me wrong directions, then change their mind. It made it more stressful and uncomfortable."
Pros: "Space and meals"
Pros: "Crew tried hard"
Cons: "Boarding process chaotic. Seemed to be a new process that involved multiple checks and was not well organised. Entertainment system had not been loaded with the latest films and we're still from previous month."
Cons: "There were not that many movies to choose from. I expected several hundred. Only a few dozen."
Pros: "Every aspect of the flight was great."
Cons: "I have only marked food and comfort down due to my height (6ft 3), whilst more room than some aircraft, I was unable to get comfortable - not the airlines fault I can't fly premium or business class."
Pros: "I was very surprised to see the area where I was sitting roughly half full. Brilliant service by crew. Food was great as well which I was surprised at."
Pros: "There was a good amount of leg room for an economy seat"
Cons: "I wish there was a bigger movie selection"
Pros: "The crew are amazing"
Pros: "Crew was very good and professional, yes the seats were comfortable"
Cons: "I think the Xiamen knows how to run an airline."
Cons: "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
Pros: "In time"
Cons: "Don’t let customer wait long time for gate after landing"
Cons: "Hope to keep departure on time !!!!!!"
Pros: "The crew was great, and seat was comfy compare to other European airlines seats"
Cons: "Less salt in the food would’ve been better"
Pros: "The check in boarding pass is not that nice."
Cons: "The boarding pass people need to improve, especially to elderly people."
Pros: "Just good overall. Beats any American carrier (which is not saying too much!)."
Cons: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
Pros: "Staff was nice"
Cons: "The food vegan Movies"
Pros: "yes crew were amazing"
Cons: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"
Cons: "got severe food poisoning from the airline food."
Cons: "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
Pros: "Getting off of the plane"
Cons: "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."
Pros: "The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China"
Pros: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Cons: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
Pros: "Finally getting a flight the next day"
Cons: "My seat was given to someone even though I still had time to make the connection."
Cons: "Why is my passport number wrong?"
Pros: "The number of take offs equaled the number of landings :)"
Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Pros: "Clean plane"
Cons: "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."
Pros: "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Cons: "Lounge could be improved. Does not compare to other Airlines Lounges."
Cons: "wrong food?"
Pros: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Cons: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"
Cons: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
Pros: "Complimentary wifi and excellent crew service"
Cons: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
Pros: "The flight crew was kind..really hard working.."
Cons: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"
Pros: "Friendly and eager to serve crew"
Cons: "Lack of variety on food choices"
Pros: "We left 13 mins late but landed 45 mins earlyearly"
Cons: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"
Cons: "Nobody helped me switch my flight around, I hate you."
Pros: "entertainment choices were good"
Pros: "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
Cons: "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
Pros: "Good was pretty good, with snack sandwich between meals. Drinks were offered often."
Cons: "The flight was delayed by 40 minutes."
Pros: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Cons: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
Cons: "XiamenAir lost one of my bags and has still not found it"
Pros: "Crew was super friendly, professional and excellent!"
Cons: "The 10 hour layover :("
Pros: "Crew and staff are professional and worked well together, fairly efficient"
Cons: "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"
Pros: "They redirected me to other carriers"
Cons: "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."
Pros: "Overall Ok"
Cons: "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"
Pros: "Their price"
Cons: "Delays, delays and more delays. Then cancellations after!!!"
Pros: "GOOD Service, Great Priceing!!!"
Pros: "The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained."
Cons: "Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well."
Cons: "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."
Pros: "Comfortable and friendly"
Cons: "No problems"
Pros: "The flight from JFK to Fuzhou was enjoyable. Plenty of leg room and the entertainment kept me occupied throughout the flight. The food was excellent. They provide 2 full meals, 1 half meal and a snack, where I wasn't hungry at all throughout the 14+ hr flight."
Cons: "It was almost impossible to get in touch with an English speaking representative. I tried to call to confirm my booking that I made through kayak.com. When I got in touch, the rep from an overseas office barely spoke English and didn't help at all. Thankfully everything worked out at the airport. Found out that JFK-FOC is only 2 months old. Hopefully they"
Pros: "Meals and food was really good"
Cons: "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
Cons: "Xiamen air doesn't allow advance check-in and boarding passes. It makes it inconvenient in Korea coming back to Xiamen."
Cons: "Food is too salty, can’t even eat ."
Pros: "Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat."
Cons: "Completely satisfied"
Pros: "Boarding and off boarding was very fast"
Cons: "Food options/quality"
Cons: "No complaints."
Cons: "Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie."
Pros: "Friendly crew, fast flight, plenty of overhead storage"
Cons: "Better entertainment"
Pros: "the crew"
Pros: "Crew were very good and good aircraft"
Cons: "The business lounge is poor at Pudong and so is the food."
Pros: "The crew was very nice, but not very professional. Food and comfort in business class was pretty good."
Cons: "Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long..."
Pros: "crews are good"
Pros: "Crew still managed to provide me the veg meal, even though they didn't get the request."
Cons: "Type of food I chose on the website was not ordered with the airlines."
Pros: "Airline staff at the airport were super nice and helpful"
Cons: "They airline can’t add your TSA pass to the boarding pass Food is definitely not as interesting compare to other flights even though mine was only rice and beef and nothing Asian."
Cons: "Airport construction in Xi'an was horrible. It took nearly an hour to get from the plane to the airport exit."
Cons: "When checking to see if my flight was still on time before leaving I discovered the flight was canceled. I was not notified or given I new flight. I had to buy a whole new ticket (that was much more expensive then the one I already had) on top of the one I already purchased and now have to attempt to get refunded"
Cons: "Flew from NY to Shanghai, had a 6 hour layover, then boarded my flight to Tokyo. China Eastern left my luggage behind in Shanghai, along with everyone else who was also on the NY>Shanghai flight. I do not understand how this happened, since the layover was 6 hours!! The layover was exhausting after a 14 hour flight, and then to arrive in Tokyo with no luggage made it even more tiring. The airline offered no compensation. Thankfully JAL was responsible with helping me once in Tokyo and they facilitated the delivery of the luggage to my hotel- in the middle of the night. It was inconvenient and disappointing after 24+ hours of travel. Not to mention - food was absolutely terrible. And headphone quality was no good for watching any of the films."
Pros: "The flight existed"
Cons: "China Eastern made no efforts to get me and several other passengers through the crowded airport security in time to board. They never called out our names over intercom or even delayed boarding at all, and simply closed the gates and took off without us although we were only five minutes late to the gate (15m before takeoff). We were refused a hotel for the night and had to figure out and pay for our own accommodation until the next flight takes off. Prior to all of this, I had to cancel one of the three flights I booked because ONE letter in the last name of a passenger was missing. This mistake cost me around $800 and a ton of hassle. I will never book with Justfly and China Eastern again, and Kayak shouldn't have a well-known fraudulent Booker like Just fly in their search results."
Pros: "Rude crew, delayed, terrible foods, uncomfortable seating, will not flying with them again."
Cons: "Rude crew, delayed, terrible foods, uncomfortable seating, will not flying with them again."
Pros: "The crew members were extremely helpful and accommodating."
Cons: "There was no hand soap in any of the bathrooms.That means no one on the plane, including the crew members, could wash their hands for the duration of the 14-hour flight. Disgusting! I sked one of the crew members to refill the soap, but it appears that they had none."
Cons: "Landed in Kunming only to find that there was no international terminal so I had to go through immigration to change planes. Showing up in China without a visa is a big no-no. China Eastern, whose flight crew spoke minimal English, didn't warn me about this at all. The soldier at the immigration desk was not amused by a US citizen without a visa, and it took much explaining and a couple of conversations between soldiers to be allowed a 24-hour visa. It was touch and go for a bit, leaving me wondering if I was to be turned away. NOT ACCEPTABLE!"
Pros: "Food, service on board"
Cons: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
Pros: "Professional and quick boarding"
Cons: "Headphones provided Food Comfort of seats Use of cell phones ok airplane mode"
Cons: "No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle."
Pros: "The entertainment was the only part of the flight that was good."
Cons: "The crew was hostile and rude, the food was nasty, and China eastern airline had the nerve to change my end destination to a different city without giving me reason why, resulting in big problems on not knowing how to contact me friends who are picking me up at a different location because WiFi is so crappy it wasn’t working."
Pros: "Fast, easy and comfortable."
Cons: "No internet acces in Shanghai."
Pros: "Crew seemed friendly."
Cons: "Boarding was delayed 30 min. The attendant who spoke to me, spoke in clear English. The one giving the announcement, her pronunciation was not completely clear. For a routine speech like that, it should be well-rehearsed and clear."
Pros: "Crew was great. Friendly, communicated to different nationalities well. Helpful."
Cons: "Seat, entertainment & meals were good, but not great. In Jakarta it took 1 hr. for first luggage to appear on the belt."
Cons: "Meals werenot good."
Pros: "China Eastern is generally mediocre at best, but their service can miss the point anywhere along the way. They are horrible at follow through, sometimes and unreliable to anything tech related with any of their websites."
Cons: "Website doesn't work Customer service unreachable by phone Not able to check large baggage (musical keyboard) without prohibitive fee (1000 usd +)"
Pros: "The crew were very helpful and polite and the food was decent for airline food."
Cons: "The seats were extremely tight and the seats lean back enough to where if you are taller your screen won't angle enough to see it very well."
Cons: "8 hour delay, no updates. No schedules"
Pros: "The crew, the food, and the entertainment were fine."
Cons: "It would be helpful if someone is flying international, you should flag out or warning about the time you can or can't lay over in in China. And changed to another flight to accommodate customer should not be so redicular difficult."
Pros: "it was on time"
Pros: "The seats were roomy for economy class."
Cons: "The time delay, they fed us our meal before lift off because we were sitting on the plane for hours."
Pros: "Almost all legs of multiple destination flight were on time. Boarding was very organized and quick. Flights were smooth. In flight entertainment was spot on, with personal screens on a every seat. Staff was a mix of super helpful and weirdly abrupt. They ran out of customs forms, wine and beer. Drink selection was very limited: no diet soda, no sparkling water. All beverages served at room temperature. Food was plentiful but only average. For the prices paid, I'd gladly pass up these inconveniences in favor of things like efficiency and ease of travel. Will definitely fly again."
Pros: "Great movie selection; and the food was good."
Pros: "The food. The friendliness"
Cons: "Such a long flight. I needed to put my legs and feet up to decrease swelling and no place for that"
Cons: "There is lack of information of how to get to my second flight. The airlines didn't inform me that i need to go through the border custom, go inside China to get to my second flight. I was late a bit to my second flight because i had to go and ask a lot of people on how to get to the counter of China Southern Airlines. And the airlines told me that i was late, there was no other flight to Ho Chi Minh city so I had to wait till the next day."
Pros: "The food was good. The crew who helped us come by frequently to provide water and snacks."
Cons: "Bad turbulence, which is out of their control. But I don't have much concern on the flight back."
Pros: "Great crew. Meals & ice cream on board. English language newspaper was a nice option."
Cons: "Small seats for Americans (we are larger & wider than Asians, in general terms). No TV's on board."
Pros: "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
Cons: "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."
Cons: "The staff was extremely unhelpful. I had a connecting flight and they didn't help at all."
Pros: "There were clearly ATC delays at Pudong but it us not the habit of Chinese airlines to keep passengers updated. A frustrating hour on board."
Cons: "No info"
Pros: "first, i was trying to book a flight from taiyuan to osaka that was supposed to take only 7 to 8 hours - leaving taiyuan at around 7 am and getting to osaka at around 4 pm, with a stop over in shanghai, i think it was. after i had sent my credit card info, i was informed i had bought a ticket from taiyuan to wenzhou and then from wenzhou to osaka, with a 14 hour layover....this was from priceline.com. i decided to go ahead with it, not complaining because i just had the bad luck of another bad deal. i should have known that when vayama could not confirm this same flight schedule a day earlier, that was a bad sign already. to add insult to injury, the wenzhou to osaka flight was delayed for 4 hours. instead of arriving in osaka at around 6.30 pm, we finally got in at around 9.30 pm."
Cons: "first, i was trying to book a flight from taiyuan to osaka that was supposed to take only 7 to 8 hours - leaving taiyuan at around 7 am and getting to osaka at around 4 pm, with a stop over in shanghai, i think it was. after i had sent my credit card info, i was informed i had bought a ticket from taiyuan to wenzhou and then from wenzhou to osaka, with a 14 hour layover....this was from priceline.com. i decided to go ahead with it, not complaining because i just had the bad luck of another bad deal. i should have known that when vayama could not confirm this same flight schedule a day earlier, that was a bad sign already. to add insult to injury, the wenzhou to osaka flight was delayed for 4 hours. instead of arriving in osaka at around 6.30 pm, we finally got in at around 9.30 pm."
Cons: "Flight was delayed one hour - no announcements were made, no notifications for the customers, no apologies. Very unprofessional on many levels."
Pros: "I feel comfortable and feels like I'm just on a bed ."
Cons: "The stewardess don't know how to speak and understand English well"
Airlines flying from London to Xi'an have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London to Xi'an
Masks required on board, masks provided on flights from London to Xi'an
Social distancing seating
Middle seats unavailable to book on flights from London to Xi'an
Testing for antibodies, testing for symptoms for flights from London to Xi'an
Waiving of change fees. Search flexible flights from London to Xi'an
Cheapest flights to Xi'an from London found in 2021