|Flights arrive in||Santiago Arturo Merino Benitez|
|Flights depart from||Madrid Barajas|
3 cancel flights
Staff and crew very nice and professional. Aircraft clean and apparently well-maintained.
Un vuelo donde lo bajan a hacer 2 veces migración , aviones incomodos y pésimo servicio abordo
Very good cabin attention, seats confortable enough, airplanes well kept.
Was told that I will pick up my luggage in Lima, my final destination, but in reality I had to do it in Cusco, one of my stops, no person from Avianca anywhere to ask, had to carry it with me to be checked in again next day.
Todo muy bien gracias muy profecionales.
Boarding is as usual chaotic
There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .
There was no rhyme nor reason for who boarded first
Really rough landing
Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.
Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.
Free movies available in flight
Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible
I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.
Boarding is as usual chaotic
Crew was very kind
Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.
Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.
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