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Pros: The crew was professional and courteous. USB charger

Cons: 2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment

Cons: Being put in standby after we booked 3 months in advance and loosing our luggage

Pros: Arrived at destination

Cons: Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination

Pros: Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated.

Cons: Travel notifications should mention documentation requirements.

Cons: Ibéria offers a terrible service to its customers

Cons: Ibéria offers a terrible service to its customers

Pros: The aircraft comfort

Cons: Do the checking before not 15 min before the departure

Cons: WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most.

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Cons: Lost flight same airline delay at Paris :(

Pros: Ok

Pros: seat empty next to me

Cons: food, flight attendants

Cons: Missed connection and this delayed by 20 hours to final destination.

Pros: In time boarding

Cons: Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal.

Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

Pros: To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed.

Cons: Send emails reminders to offer web check in.

Cons: Online check in didn’t work.

Pros: The crew was good.

Cons: The seats are not confortable at all.

Cons: No comfort. The USB wasn't working, even with the pilot telling us about it's availability.

Pros: The crew was good. Seat is ok, not very comfortable.

Pros: Nothing

Cons: Very small plane, so much turbulence during flight. It was the worst.

Pros: Clean and fairly new aircraft. Good flight

Cons: Ground staff more helpful

Feel abandoned

Pros: Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff.

Delayed by over an hour due to maintenance

Cons: Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana

Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.