|Top route||Barcelona-El Prat to Madrid Barajas|
|Top airport||Madrid Barajas|
The flight was cancelled. Is unacceptable. We want to pass a good moment during our trip. But because of you we have galeried during more 1 day.
The flight attendants were very rude.
In Rome, American Airlines asked me to pay 148 Euros which is about $160 to check in my two bags between my three family members. Funny thing is that I wasn’t asked to pay any money for the same luggage check in when I left the US. On the way home to San Francisco they lost the two checked in luggages. I paid extra to check in luggage that I shouldn’t have and on top of that they lost the luggage
Everything went smoothly… left right on time!
Everything was very good. To clean more frequently the bathrooms
flight was two hours delayed, didn't offer any in-seat entertainment and charged for wifi, other than to stream movies from your phone. no food service.
Flight was delayed more than 2 hours. Was made to check carry-on bag.
Lost our baggage
They lost our suitcase
Upgraded to business class - excellent service
My baggage was lost and there was no Iberia customer service desk at Heathrow. I can't imagine how I'm going to get my luggage given that no one was available to help any of us (there were many) whose bags simply did not show up, and this was after two hours of waiting.
Delayed flight. Lost bags. One of which is still missing after 11 days!!
Flight delayed. Missed connection. Bags lost. One of which has been lost for 11 days
At check in, an aisle seat was offered to me, which I really appreciated because I need more leg room and was traveling alone. The food was good. I also liked how there were separate lines for boarding groups in Madrid, which helped avoid confusion. Overall, I had a very good experience.
I paid for adjacents seats and then changed that and i had to fligtht without muy daugther
Treat all passengers the same Too much racist going on
Again, anything prior to check-in was a mess. On top of that, our luggage didn't arrive. Don't see a question for that in your questionnaire, so i'll include it in "Boarding". Hope they're not lost.
Boarding was a mess. Organization and personnel assistance in both airports, Barcelona and Gatwick, were absent. Once check-in were completed, the rest was much better.
The signage in BCN is confusing. The lack of signs in places in Philadelphia is also confusing.
This flight made me miss my flight due to the delay and now I’m out thousands of dollars and a hotel stay.
Choice of meals was very limited. Chicken or Pasta ??
Nothing was easy, from check in, to getting seats, to low movie options etc. i will be calling AA to explain.
The flight info was a mess - I could not find any itinerary confirmation anywhere (except the email I was sent) and could not lookup status on the airline websites or anywhere else. My flights did NOT show up on the American Airlines app, and looking up my flight info departure gate etc was practically impossible. Check-in didn't work through app/web and we had to manually do everything with the check-in agent which took 30minutes. ANNOYING! ALSO: in-flight entertainment would only play the same two ads and quit without playing the movie. This happened over and over again.... I must have watched the Canada Tourism and Hyatt ads at least 30 times. ANNOYING! This will be the LAST TIME that I book through KAYAK, and definitely NEVER EVER EVER use chatdeal again!
Like every other airline it appears that Iberia may be having some problems getting into the air. We initially got a text message stating that our flight had been cancelled due to a labor action. Within a few minutes we got a second email reversing the flight cancellation so we were back on schedule. The flight did occur and there were no problems from BOD to MAD.
Not kayak issue! Heathrow is not up to its task. Missed flight
More food and drink services for a 12 hour flight.
I like the boarding process was very good, friendly crew. It could be better if premium economy will have a better seats and food.
On board Iberia flights, cabin baggage should not exceed 22x17x9in. If your hand luggage is bigger, the Iberia assistance team will most likely ask you to pay extra for checked luggage.
Iberia offers direct flights to 83 cities in 37 different countries. Madrid, Barcelona, and Lisbon are the most popular cities covered by Iberia.
Iberia concentrates most of its flight operations in Madrid.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Iberia.
Founded in 1927 and operating out of its hub in Madrid, Iberia is one of the oldest airlines in the world. It is the official national airline of Spain, featuring red and yellow stripes on the tail of the fleet. Low-cost carrier Iberia Express and domestic focused Air Nostrum are subsidiaries of the airline. In 2011 they partnered with British Airways to form the International Airlines Group, which has since added Aer Lingus and Vueling to the franchise.
Economy, Economy Premium and Business Class fares are offered on Iberia flights. Additional leg room of approximately 5 in is afforded by upgrading to Economy Premium, while the Business section provides a seat that reclines flat and is over 6 ft 6 in long. Additional features such as streamlined security processing, acoustic insulated headphones, cocktail tables and luxury magazines are also available to Business passengers.
Airbus is exclusively chosen as the preferred manufacturer. The Airbus A350-900 is one of the largest models in the fleet and is capable of carrying roughly 350 passengers. Many of the aircraft are named after influential Spanish figures including Salvador Dalí, Atoni Gaudí and Plácido Domingo. Iberia also serves as an aircraft maintenance company, helping with plane upkeep for a number of airlines, such as Qatar Airways.
As part of the oneworld alliance alongside major carriers like American Airlines and LATAM Airlines, they contribute to services that reach more than 150 countries. The combination of member hubs allows customers to complete round-the-world trips and benefit from quicker transfers. Interline e-ticketing ensures multiple leg journeys are simplified.