The quality of food is going down comparing with old history of excellent food. It was cold and a bad quality. The crew is always excellent and caring.
The journey was nice, all the crews were very good and services are excellent
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
The seating is spaced out nicely, The crew could have offer more drinks.
Excellent comfort and entertainment. Service poor..Food average with little choice.
Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment
The food was pretty good and the crew were excellent. It would have been excellent all round but for screaming children. Six hours at least of a 10 hr flight. Mostly 1 child clearly on the spectrum and probably ADHD but I really felt for the parents and grandparents who were obviously struggling and doing the best they could under the circumstances. No reflection on the airline of course and we all need to be more tolerant with these challenges . Slept for 15 hrs when I got home.
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
Okay not so good or great. The flight operated by Indigo is worst from boarding to luggage handling and food. Damaged one luggage and delayed another luggage. Still did not get it, since 2 days.
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
Food not good as good as last time flew with them
Seats very uncomfortable, impossible to sleep. Food average, bakery items not fresh. Pockets in seats not large enough to hold a book and a few other items. Cabin temperature too cold, even with blanket. Good selection of movies. Other than that 12 hours of torture!
Flight changed to Oman air under one alliance . Seating , entertainment was not up to the quality of QR . Hope my trip back from cmb Doh will operate a QR flight instead of any other under one alliance .
I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.
1 hour delay meant missed my connecting flight and 1st day of holiday
Unfortunately the flight was cancelled so I never got to go
Etihad Check In counter/Station manager in Heathrow was bothering and not helpful at all. They are rude and not customer oriented
The flight from Abu Dabhi to Bangalore was terrible. The plane was an order model with no onboard entertainment. The beverage selection were very limited.
excellent, staff and boarding were all seamless and no issues, thank you!
I am a larger than average person and in my opinion i don't think it's fair to allocate a window seat to anyone who is my size or larger, i was seated between 2 large passengers on a full aircraft. The guy in the window seat also occupied a portion of the middle seat (my seat) which made my experience of flying with etihad very cramped and uncomfortable, i was flying from Abu Dhabi to Bangkok. Had this been a airbus 380 it would have been better as the seats are larger but unfortunately it wasn't so i had to endure the 6+hrs unable to get any rest
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
Very very bad service very tight seats never ever flying with Etihad again
Too many carryon bags with size of checking bags. Because of that space was not there to put carry on backpacks.
Nice crew.flight delay fromBKK for some ground prep issue I guess, crew serve well to guest, and respect to guest as well. As usual AC is old,and nt much comert in compare to other rehional airliners.other than that.all good
Flight was on time.food is as usual good.Aircraft is old.old A320, seats aithout any display.crew serve well
When flying from Indian Sector, should be more prepared with Indian food
KAYAK Real time status update is not accurate.the flight inbound rejected and go around.and came back and land. Delay abt 30 min.still shows ontime.track ur self if u wana real time.and cabin crew s are nicer. Aircraft is jst ok.old airplane.and in midflight ,seems have some compressor issue.airconditioning was nt work properly either.I could litarary see guests were cheking if AC is working.bt on landing it start to gv cool.which probably some one intentionaly kept .which was so bad.even breathing was bit difficult.otjer than that.for me all ok.
This leg of the trip was smoother than compared to the initial trip. Sri Lankan Airlines still have much work to do to improve the overall travel experience.
Very good crew, very efficient. Unfortunately not all items listed in duty free catalog were available.
Very professional and well managed. On time, great staff and comfortable.
Kayak company fake total I m not travel my payment reverse plzzz my credit card
Terrible experience. Unexpected wait due to staff delay was not taken proper care. Food inflight could be better where as flight attendees on flight hospitality was 100%
Very nice and pleasant. Boarding was quick and the crew were responsive
Although we took the XL seats with more width, we found that you do not have a seat in front to stow your personal item, nor can you stretch your legs. This is not the best option for a comfortable seat. Boarding was timely but disorganized without any row based entry.
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
Level of service is definitely going down, cannot expect the same service as earlier
Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.
I did not like the communication gap existing amongst the staff and the customer. My flight to Nagpur was delayed by two and half hours but it was informed to me on email ( not by W.A. or SMS) when I have already left my home in Baner area. I was painfully detained at airport with luggage when the gate no. 10 was changed to 5. I'll never recommend your flight to anybody.
The entire experience leave an impression that there are scopes for improvements in all spheres. Seems the airline has expanded beyond their capacity to manage.
Try to Fly on time without keeping commercial passengers stranded
Liked the XL seat, but didn't like the check-in process at the Delhi Airport gate 5B. Though I had paid for the priority boarding, there was mad rush at the gate and allowed whoever with might pushed in. Then at the gate we were picked up for compulsory checkin the hand baggage as the flight was full. There were any with more than 2 bags and massive cabin baggage. But they didn't dare to stop them.. Overall a very badly managed check-in process.
Cleanliness os Seats and surrounding areas. On time Departure and Arrival. No1 Budget Airline in India
