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Pros: The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not

Pros: Can't really remember.

Cons: Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight.

Pros: flights on time. special meals I ordered were provided.

Cons: very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this.

Cons: baby food could have been served baby bassinet installed only after asking multiple times

Pros: The crew was really sweet and making sure passengers were comfortable.

Pros: Comfortable cabin atmosphere

Cons: For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold.

Pros: Nothing

Cons: Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements

Pros: The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink.

Pros: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers

Cons: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy

Pros: Airport hotel was well organized, efficient with good food

Cons: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P

Pros: Crew polite

Cons: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.

Cons: Had asked for wheelchair which was not provided in Kuwait City

Cons: The food was very poor, the staff hardly offer any liquids through out the flight.

Cons: My screen was not working

Pros: Great crew, clean and comfortable

Cons: Quality of food could be improved

Pros: My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone.

Pros: Good entertainment options

Cons: More beverage services

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Pros: Friendly quality staff, good aircraft.

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Cons: Better coordination between stewards.

Pros: Pleasant crew.

Cons: Nothing.

Pros: I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either.

Cons: Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha.

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Cons: No inflight entertainment or, if there is, there are no headsets.

Pros: I didn’t

Cons: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.

Pros: The crew on flight was nice

Cons: Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way....

Pros: Great crew & good complimentary food

Cons: More seat pitch

Pros: Free food, relatively spacious

Cons: more food!!! REEE!!!

Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Cons: The delay in departure and sitting in the aircraft with no air conditioning was very uncomfortable.

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Pros: Crew was extra helpful and kept checking on me when I had a fever.

Cons: Timeliness

Pros: Boarding was easy

Cons: Expensive flight

Pros: The food was good

Cons: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Comfort

Cons: Wifi on klm

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep

Cons: More movies and TV shows please!

Cons: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.

Pros: Pleasant staff, wonderful food, very pleasant flight

Cons: Nothing, everything was very good

Pros: Crew was friendly and very attentive. Food was better than most airlines’ long haul meals.

Cons: Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight.

Cons: More legroom please

Pros: Amazing crew

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Everything was great!

Cons: Nothing to complain about

Pros: Same as before

Cons: Same as before

Pros: The crew was really nice and very attentive.

Pros: All is well

Cons: Everything is excellent

Pros: Qatar airlines seat

Cons: Bigger lavatory in the plains

Pros: Crew. seat. Quality of flight

Cons: Just keep as is

Pros: crew tried to help

Cons: missed connecting flight to szczecin

Pros: Entertainment system during the long flight from Warsaw to Tokyo.

Cons: Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw.

Pros: Legroom

Cons: Duty free choice onboard

Pros: The crew was great and service and meals where wonderful

Pros: Very professional !

Cons: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Cons: Just to improve on the services and hospitality but there are really good

Pros: Crew and service was wonderful even on a shorter flight

Pros: Good legroom! And nice planes

Cons: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.

Pros: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad

Cons: Personal attitudes of airport services

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: Seat

Pros: Overall great experience

Cons: Maybe the food could have a been a bit better

Pros: Good entertainment options

Cons: More beverage services

Pros: Great business class

Pros: I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc.

Cons: More comfortable seats

Cons: Take care of hygiene & control work under pressure.

Pros: entertainment, good movie choices

Cons: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!

Pros: You get out to change flight and you go back to the same plane

Cons: No English subtitles on TV or movies

Pros: Nothing to like, seats are cramped and worn out.

Cons: No subtitles or closed captioning on movies or TV programs

Cons: Just to improve on the services and hospitality but there are really good

Pros: Very professional !

Cons: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Cons: The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time

Cons: We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason.