£321 Find Cheap Flights from Munich to Toronto

Waiting area on top of stairs before Boarding the bus wasn’t great. Took a long time to load the bus to gate.

Iceland Air severely damaged a checked bag. Additionally, the gate agent caused issues for many passengers who had standard-sized onboard bags that would have passed inspection by any other airline.

Nice, quick flight. There were lots of empty seats so they told me I could sit next to the emergency exit where I would have more legroom.

Overall satisfied and would fly with them again. They could improve the check-in efficiency at BOS, we got backed up because it seemed there were passengers requiring much more time for check in.

Delays at check-in, seemed like they were short ground staff at the time and some passengers needed extra processing.

Problems checking in both on the laptop and on the app. No free seating available at check-in as advertised - must pay for EVERY seat between $23 and $75. No way to cancel seat choice. App menus and site menus are not responsive, and some items are impossible to find. Crew and mobile assistance are friendly and helpful.

The Experience Was Torture Spend a few extra dollars and avoid Icelandair at all costs. There is absolutely no refreshments, no food, no drinks. Only water, coffee, tea are free and at only half a tiny cup. Entertainment is limited selection of films, shows and mostly outdated. The seats are smaller than usual, with no cushion, no pillows, no blankets. First time in my life have I witness an airline asking for donations in spare change for a charity. With all the money Icelandair saves by starving the passenger, they can afford to give this charity on their own.

Never again. Terrible hospitality and human decency for an international flight. No food, no snacks, no beverages, blankets, pillows, limited entertainment. Tiny seats without any cushion and some do not even recline. I was shocked that they did not charge for seat belts. Never in my life have I witness asking for "spare change" for charity before landing on both legs of the flight. Icelandair can contribute on their own to said, so called, children's charity with the money saved from providing 3 centimeters of tea and water to hungry and dehydrated passengers.

The boarding process seem to take longer than necessary, resulting in a 20+ minute delay

It was too cold in the plane my feet froze