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Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Went smooth and without delays

Seat was very comfortable

No food to buy

Flight attendants :)

Not thrilled with entertainment on board. Had trouble ordering wine. My screen went out twice. Low volume on TV. Charger did not work on my first flight LAX to EWR. Ran out of food on my first flight. Really expected more from this airline.

Very nice crew, comfortable seat, smooth flight. Love the style and overall design for virgin. Plane was clean :)

I don't like that you have to pay for movies, selection of free entertaining was too poor.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Give us real food instead of chips.

The staff are very friendly and they made sure the passengers are well informed they offer unlimited FREE snacks onboard. The free wifi is awesome. Hope they keep it free.

Serious butt pain. Wish I had brought a cushion with me.

There seems to have been a mix up. Several parties were scattered throughout the plan. My husband and I were on opposite sides of the plane. Another woman was 20 rows behind her husband. There was a family with four kids, each was in a different row- though they were able to corral them with assistance. We booked several months earlier, so I'm not sure why it happened.

Crew was friendly. TV didn't work. Seat was changed from what I had booked. I booked an aisle, and somehow it was changed to a middle. Food and drinks were typical.

Got in early

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Tried to reschedule flight took 2 days

No complimentary snakes No inflight entertainment

could not even feel the landing! best flight ive ever taken!

The plane was very clean, and a very smooth flight. All and all, it was a good experience. Seats were really soft, and comfy. I did not eat the food.

It was very busy, lots of people moving about and kinda noisy. I know it can't be controlled, but it was annoying.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

The seats were incredibly uncomfortable as if we could feel the metal frame beneath the cushions.

Pleasant, very attentive and professional cabin attendants.

Left late to fix a TV problem that in the end wasn't fixed. Hence arrived late.

Had window seats

Why are you sending me this survey at 2:31 am?

I like that SunCountry flys directly to my most important locations,

Can't spring for a bag of pretzels or something?

The progressive approach to the in-flight experience, be it ordering food on RED or the variety of entertainment choices. The quality of the plane and the secure feeling of the flight.

The internet was spotty. The television reception was in and out.

Fast boarding, great on-board service, good on-board entertainment.

The booking had the flight time to be around 6 hours and 20 minutes. In reality, it was 5 hours 18 minutes, meaning my plans for getting home ended up including an hour wait at the airport. Just not sure how the booking was a whole hour off-schedule.