|Avg. flight duration||5h 44m|
|Flights arrive in||Los Angeles|
|Flights depart from||Newark|
|Airlines||Spirit Airlines, American Airlines, Alaska Airlines, United Airlines|
Pros: Seems we were upgraded to exit-row seats somehow - loved the legroom!
Cons: Seats don’t recline
Pros: That I got to my destination safely.
Cons: Treat people nicer. Don’t be rude.
Pros: I liked that it was a quick ride and we arrived safely even though there was a lot of turbulence during landing. I also liked that the plane was very new and clean and neat!
Cons: Not having to pay for Carry-on luggage. I would have been able to pack more of the things I wanted--like on a regular Airline.
Pros: The whole service was excellent!
Pros: No problem with crew. Seats a little uncomfortable on part of the trip.
Cons: Our chek-in was missing at our destination arrival. It damp damp when we received it the end of the following day
Pros: The plane was very comfortable and clean. The seats were larger than those on other economy flights. In flight wi fi entertainment was great, as long as you have a device.
Cons: The flight was delayed from 9:35 PM to 10:15. No announcements were made at the gate. We were all standing around (no seats left) and only had text or email notifications informing us. I overheard crew say it was entirely avoidable, and the fault of some crew that weren't at the right place on time
Cons: 3 of the crew Members were extremely rude... snarky remarks when asking very simple questions... We are supposed to have a good experience as a costumer. Not my fault the crew might be tired or having a bad day.
Pros: The crew was amazing
Cons: allow us to choose seats without financial restriction
Cons: I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly.
Cons: Your seats are small and you never turn the fasten seatbelt light off
Pros: The crew was polite and helpful.
Cons: Choices of food could have been better, including not running out of items on a 5 hour flight.
Pros: That we took off on time and landed early
Cons: Seating was cramped
Cons: Seats are a little right for crows country flight. Comfortable seats though.
Pros: Space respectful service. United should take lessons. American and Alaska airline far superior to the crowding herding hostile staff of United.
Pros: Onboard crew were ok but the gate staff were a bit sassy and rude.
Cons: Customers service training for gate agents.
Pros: The crew and service was great!
Cons: The wifi was broken the whole flight and I was freezing
Pros: Nothing, sadly.
Cons: We boarded and then sat on the tarmac for over 2.5hrs because of “Misterious tape on the plane found by ground crew” Then we sat watching plane after plane take off before us because of traffic. There was no phone charger on the seats so with all the delays and me trying to notify everyone at the Wedding in Santa Barbara (my final destination) it made it difficult to reach everyone. I paid extra to fly straight in to Santa Barbara because this after there was a Bridal party Wine tour which I am missing. The next flight is at 4pm and I have all the Wedding dresses cholis/Sarees. I asked even for a Rental car at Customer service so I could get there by 4 at least instead of 5-6pm ad they said “Oh we don’t do that” I understand mechanical problems or weather delays but don’t say you found Tape randomly on the plane that you need to check out and then sit in line on the tarmac for another hour+ It’s extreemly upsetting and disappointing. If my Luggage for whatever reason does not arrive on my now later flight to Santa Barbara I will be beyond disappointed AND will have disappointed the Bride and 4 other of my Best Friends.
Pros: terrific cabin crew
Cons: antiquated and limited music selection
Pros: Being able to charge my phone.
Cons: Cramped, the only thing they gave us to eat was a cookie (literally ONE cookie. Unless you paid extra - it was a six hour flight, even southwest gives you free crackers and peanuts), the WiFi was ridiculously expensive, they don’t give you a lid for your hot drinks so my tea spilled all over my lap.
Pros: Great movie selection... and other source of entertainment...
Pros: Great entertainment options. Thank you
Pros: The price of the flight.
Cons: That all my flights were delayed.
Pros: Delay felt good
Cons: No free food on the flight.. Even a bread and cheese sandwich would have made a huge difference
Pros: The only thing that was okay was the entertainment. Decent movie selection. Drinks were also good, they actually give you the whole can if I want it.
Cons: Flight was delayed half an hour because the crew wasn't on time. Seat was uncomfortable for a 4+ hour ride. I don't know if it's because it's a cheaper flight that the quality of people also goes down but there was definitely a passenger that was passing gas.
Cons: United has started charging for taking on a regular size carryon which I do not appreciate. Additionally, I cannot check in online, only at the gate. I will look to patronize other carriers.
Pros: The crew were very accommodating. Plenty of beverages offered throughout the flight :)
Cons: It was a bit too warm in the cabin. Wish the AC was on.
Pros: On time
Cons: Family not considered in seat assignments.
Pros: The crew was very nice and the Pilot gave us periodic updates which was also nice. The plane was very clean.
Cons: There is NO ROOM. The seats are just too close together making them extremely uncomfortable. I was also disappointed that there was no DirecTV. The choices with the in-flight entertainment was very minimal and outdated. And the Wi-Fi was ridiculously expensive.
Cons: Please was 9 hrs late ! Staff gave us a drink inthe first 2 hours and was unpleaseant and rude we embark 3 times disembark twice Fisrt my seat was broken and I was told verbatum :" I am not a mechanic can't help you by hostess" second the audio system did not work and the attitude of the staff was playing on trowing the monkey to the gate hostess and her answe was the attendant decide Finally , I got a recining seat with audio and a lot of staff attitude ! AND I am a silver menber not for long
Pros: Great entertainment options. Thank you
Pros: Staff was freat
Cons: Rough turbulence
Cons: Older flight attendant charged me fir my drink even tho I was in premium seating and the flight was extremely late
Pros: Nothing I can think of at the moment.
Cons: I didn't like anyt of it.
Pros: great landing
Cons: I have flown Alaskan Airline that had movie screens. That would have been super since my flight wad 4 and half hours long
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