|Flights arrive in||Paris|
|Flights depart from||Newark|
|Airlines||British Airways, SWISS, Air Canada, Icelandair|
Pros: Crew was great. Flight on time.
Pros: Crew were good.
Cons: Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low.
Cons: Should have the seat assignments opened in advance for international passengers, especially who paid for business class.
Cons: The seats are too small no entertainment No fast track for business class
Pros: The seats were comfortable
Cons: Everything was ok
Pros: Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy.
Cons: The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping.
Pros: Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed
Cons: First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness
Pros: Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past).
Cons: The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years.
Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.
Pros: The crew was great.
Cons: There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable.
Cons: Food could be improved!
Pros: The flight itself was fine and the crew was excellent. The boarding process was efficient.
Cons: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.
Cons: Improve seat comfort
Pros: Overall it was a pleasant flight, satisfied
Pros: Small airport short layover
Cons: Airplanes to US should be larger model rather than 757 single aisle with more comfortable seats.
Pros: Paid extra for legroom, but sadly the seat did not recline much due to being in row at the emergency exit
Pros: Crew was not pleasant and not greeting the passengers , but very supportive during the flight . Food for purchase only . Laggage is too expensive. Entertainment very old and not a lot to chose from. I was sitting in the emergency exit seat , that was very uncomfortable for my legs .
Cons: Smile, take less money for check in bags , food or at least snacks free.
Pros: Iceland Air Was actually pretty good as far as the plane itself. But they did lose our luggage. We had an emergency with an unexpected death in the family. BThey really wouldn’t work with us for this at all to get home However they did put us in business class on the return trip as I am sor
Cons: Luggage lost. They had to reschedule our flight due to a cancellation. When we tried to do this directly with Iceland air they said we had to go through just fly and they were a nightmare to work with. Just Fly really would not help in any way with the family emergency effecting our return.
Cons: Food options or any food at all. Pricing is also very expensive. Boarding is rediculous. Slow, inefficient.
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