Daily cleaning, installation of cabin HEPA filters on flights from Newcastle upon Tyne to Croatia
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Scores according to KAYAK customer reviews
Cons: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Pros: "The crew was great and the snacks provided were delicious!"
Cons: "The plane felt slightly outdated and was pretty loud the first part of the flight"
Pros: "Very nice flight, the food was super delicious and the crew very professional"
Pros: "Comfortable seats and great movie selection. They also had books and games for kids."
Cons: "The food was good but could have been better."
Cons: "The fact that I was re routed that my flight from Paris was late and made me miss my connection."
Pros: "I love that I only had to take 2 planes I will buy this way again"
Cons: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."
Pros: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."
Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"
Pros: "Nothing at all"
Cons: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"
Pros: "Service, food, and entertainment was great!"
Cons: "It was delayed and they didn't let me know till I got to San Francisco airport and they changed my flight with 2 stops"
Cons: "Moved boarding gate without notice"
Pros: "Great service. everything was on time, or early. overall pleasant experience."
Pros: "Indian meal and movie options"
Pros: "Short and comfortable flight"
Pros: "Excellent service from staff on the flight"
Cons: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."
Pros: "I travel in so many airline but lufthasen is very good airline i want to travel again"
Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"
Pros: "Comfortable seats, good leg room, pleasant staff"
Cons: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Pros: "service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent."
Pros: "The crew and the service was very good."
Cons: "The place I was given was against a wall and I could not recline the seat back fully. The price for one way was the same as a return ticket, so I did not understand why I was "punished" with such choice of a seat."
Cons: "Due to the weather and overbooking, they were not able to provide us with a flight for the same day. So we had to take a 4 hour train, which was also overbooked. We ended up standing up for 4 hours in a crowded train"
Pros: "They did get us other flights home and got us a hotel to stay in. There were meal vouchers but it was so late by the time we were rebooked we could not eat dinner and our flights left too early to be able to use them, but it was a nice effort on their part."
Cons: "They cancelled the flight due to mechanical issues which was understandable. The problem was the chaos at Frankfurt airport because the instructions given to us to get to the Lufthansa service desk were totally inadequate. At least we didn't have to sleep at the airport like some passengers did."
Pros: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Pros: "Flights themselves were ok with friendly crew."
Cons: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."
Cons: "Thisnisnthe locationwhere my luggage got stuck"
Pros: "Selection of wine"
Cons: "The flight was delayed from Washington DC and from Frankfurt"
Pros: "I found the seats roomy - plenty of leg room. They were very comfortable in the way they leaned back. The food was very good, even though the meal was a simple lunch. The plane was very clean and bright."
Cons: "There was nothing I did not like. In fact, I felt: "This is the way flying aught to be.""
Pros: "Every thing"
Cons: "Operation system"
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Once we connected, with the help of our escort, the flight was wonderful. I had an aisle seat due to the coach section and the very small leg room, but service, professionalism, comfort (aisle seat!) was perfect."
Cons: "More leg room in coach. If you are tall at all, it is really uncomfortable. I am 5'8' and, on the out trip to Germany from Charlotte, I almost lost it with the lack of leg room and claustrophobia......."
Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."
Pros: "Food and seating space much better than Delta."
Cons: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Pros: "Food was surprisingly good! Pretty good selection of entertainment."
Cons: "Leg space was limited- even for a 5'4" person!"
Cons: "The seats are even smaller than the ones on small planes; Almost impossible to move even though i'm not a big person by any means;"
Cons: "I paid for a reserved window seat so I could sleep. The passenger next to me was such a large man his arms and shoulder came way over into my seat space and I had to sit in an awkward and very uncomfortable position twisting my back for the entire flight. I cannot believe I paid extra to be in this position. My back still hurts from being in that position for 9 hours. I was miserable the entire way. And I paid extra for this discomfort. The big guy was plenty comfortable as he took up my seat space and slept well. Not happy at all with the flight and how Lufthansa crams people into seats."
Cons: "My chair did not recline at all, which make long fly very uncomfortable. When I complained to fly attendant, she said that there is nothing she can do about it. The table in front of the chair was also very hard to open."
Pros: "The staff on the flight were friendly, food was good and the overall flight was pleasant."
Cons: "The ladies at the check-in counter were very rude. Completely disregarded my wife and I. Then made jokes to each other, while servicing us."
Pros: "In some airlines, you experience a different standard from Europe to America, compared to standard from Africa. Luftansa did not compromise quality. The partner maintained the same. The booking from Kayak was excellent . The travel was seamless."
Pros: "Good service, clean airy aircraft"
Cons: "Boarding in Munich not well organized for business class passengers as it could be"
Pros: "Champagne in economy class plus food on a 2.5 hr flight! I am a fan of LH."
Cons: "The boarding process"
Pros: "Flight more or less on time - efficient"
Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."
Cons: "We were in economy class. It looked like the seats my wife and I were in were smaller than the surrounding seats. The seat I was assigned was also more narrow than the one my wife was assigned. I am tall, and could not move my legs for the trip. Also, the seat controls were on the inside is the seat. I could not move at all without turning on the overhead light or screen."
Pros: "Great crew and service; food was good. On time departure and early arrival."
"Great flight Will go again!"
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Cons: "Allow business passenger to use front bathroom."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Impressive service... amazing crew, very friendly and professional"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "very nice crew"
Cons: "my baggage was lost"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "Quick flight"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Pros: "The entertainment options were good."
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Cons: "Bag was lost"
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "Easy boarding, plenty of room"
Pros: "The included snacks and the seats."
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Very good flight, excellent service and good food."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Pros: "Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate..."
Cons: "Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one.."
Cons: "Don’t charge everyone on the flight €60 without warning."
Cons: "My first time on easyjet & it was not easy."
Pros: "Nothing really."
Cons: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Pros: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Cons: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"
Pros: "Easy to check in and board. Good service, from good staff polite and helpful."
Cons: "More comfortable seats !"
Pros: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Cons: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."
Pros: "easy baoding and the crew was nice perfect all round"
Pros: "We arrived at the gate about five minutes late as the security took too long but they didn't let us through even though we could see the people still getting up to the plane."
Cons: "But the worse thing is easyjet wants £90 per person tho send us on next flight even though the next flight was empty. So we booked the evening flight which was cheaper than 90 quid per person. It is just another trick to earn mor"
Pros: "Plane was comfortable and not too full."
Cons: "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."
Pros: "What a landing from the pilot. Straight from the aviation textbook."
Cons: "12 min delay."
Pros: "Quick checkin"
Cons: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Pros: "It was cheap"
Cons: "Boarding was late"
Pros: "Overall ok experience"
Cons: "Flight delayed, and had to wait long in the airport. Limited seating while waiting"
Pros: "Nothing, I won't use that airline never again if posible"
Cons: "Customer service /experience was awful"
Cons: "That my carry on luggage was not allowed"
Cons: "The employees are very rude and boarding takes forever."
Pros: "Flight was quick and comfortable. Crew were excellent and friendly."
Cons: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."
Cons: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."
Pros: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Cons: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Pros: "That i didnt die on the flight."
Cons: "We were 40 mins late and even though it said we were on time the airport didnt announce the gate until 10 mins before we were supposed to take off. Incredibly unorganized."
Pros: "The flight was excelent"
Cons: "The request before get into the plane to put an small bag in the suitcase"
Pros: "I liked that the captain came it if he cockpit to explain the weather conditions that delayed us two and a half hours"
Cons: "That the crew kept pushing us to sit or to wait, they had ya sitting in that plane for ages and then didn’t let us use the bathroom while the plane wasn’t even moving and then rushed us out when we finally landed so they could start the following flight. I had to wait hours, they can wait two. The staff was also super disorganized and kept having arguments and miscommunication on he aisle. Very unorofessional"
Pros: "Got to destination"
Cons: "Customer service was poor from ground staff at Bristol, should be expected from budget airline."
Pros: "I did not like, I must pay 60 euros, that is no fear! Por mi maleta de mano."
Cons: "Ni un solo vaso de agua nos dieron, eso es una grosería"
Pros: "It was a smooth experience."
Cons: "No USB charging port."
Cons: "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"
Cons: "It was cancelled and we were left to book alternative flights and hotels."
Cons: "No gate assignment till 45 min before departure made it a stressful boarding experience."
Cons: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Cons: "I have never been on a flight that didn't allow a carryon bag and some kind of bad to tuck under the seat ahead of you. There was room for my small backpack but because I had a carryon suitcase to go in the overhead bin, they made us check that bag and pay a very hefty fee."
Cons: "I got to the airport at 445 for a 605 flight. They closed the gate at 5:15. I had to buy another flight for 800 dollars. Don't ever fly with them. It's not worth the cheap price tag."
Pros: "Customer service was good"
Cons: "Delays both ways, hours waiting, no update throughout the process and if we are even 10 minutes late after staying updated online with the delayed flight times, we get told off satimof weeks can't board the flight."
Pros: "Big seats even in economy class."
Cons: "It seems like you have to pay for even basic refreshments but for an $87 round trip flight I can't complain!"
Cons: "Plane was full of young party goers on their way to some vacation spot in Croatia. They partied on the flight, drinking, listening to loud music, standing in the aisle the entire flight, being obnoxious, loud and disrespectful to other passengers. Crew did nothing to stop this behavior."
Pros: "Didn't check in online before getting to the airport and could not get on my plane because they sold my seat. Agents didn't even try to help or care. Had to buy another ticket for full price so made the trip very expensive in the end. Not worth the discount!"
Pros: "9.45pm flight was cancelled, announced 3h later, no food, no accomodation, no transportation was provided. Ground staff was not informed. airport closed at 11pm. Received SMS to find own accommodation that would be reimbursed, once did, received email, that no reimbursement will be offered. I will bring them to court, not to get the reimbursement, but full compensation stipulated by the law, i.e. 250£ + all overnight expenses + trial expenses. I also learned from the ground staff, that this is systematic..."
Cons: "NOTHING! This is first, and last time I fly with these cheaters"
Cons: "Every thing"
Pros: "I got home safely and sound!!"
Cons: "I needed special assistance, many delays on getting me to the departure gate, the team at the airport, really didn't seem to know where I needed to be, although I'd reminded them a number of times, even when last call for my flight was called, no action until the last minute!! Alicante airport lost our flight plan, as relayed by our pilot, eventually got told we've got 2 flight plans!! We could have been a half hour early landing but not to be, upon arrival there were not enough wheelchairs so confusion ensued."
Pros: "Easy bag drop off, checkin, boarding. No entertainment but at the price didn't matter. Early boatding , plane left exactly on time."
Pros: "Flight delayed due to fog which was frustrating. However the crew were very nice, the captain even came out and apologised and gave people an explanation for the delay."
Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"
Cons: "They took the maximum fee for the baggage , and added some more fee since I paid with master card , without an explanation. They say that the fee for baggage depends on the rout of the flight or something like that , so from what I understand it means that the far the destination the more you pay. But my flight took only 4 hours which is not that much. So, practically they can take the maximum fee for any flight since they don't have a logical reason for that , it is practically random. I had to add 83 euros for ONE suitcase , that makes the tickets expensive and not cheap . If I knew that this would be the price I would definitely order other company. I would prefer to know ahead how much I need to add for baggage. But of course they won't tell you."
Pros: "I had an accident (fractured my shoulder). Staff very helpful both with me and my husband."
Pros: "Cabin staff"
Cons: "Huge trek to gate. Late - again."
Pros: "Relatively easy. Cheap. No frills."
Cons: "No food. No entertainment. Have to pay for all "extras" including seats and bags. Hate stansted airport"
Pros: "The flight was on time and was very efficient."
Cons: "No tv screens. Food extra charge."
Cons: "Speedy boarding in Venice is a complete fraud, and they should be banned from offering it! They do not manage the passengers as they board the bus to go to the aircraft, so the reserved area for SB passengers becomes full of people who did not pay for the service. Then people sneak into the seats at the front of he plane that are also an extra fee, and the flight attendants refuse to check their boarding cards."
Airlines flying from Newcastle upon Tyne to Croatia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Newcastle upon Tyne to Croatia
Masks required on board, masks provided on flights from Newcastle upon Tyne to Croatia
Social distancing seating
Middle seats unavailable to book on flights from Newcastle upon Tyne to Croatia
Testing for antibodies, testing for symptoms for flights from Newcastle upon Tyne to Croatia
Waiving of change fees. Search flexible flights from Newcastle upon Tyne to Croatia
Cheapest flights to Croatia from Newcastle upon Tyne found in 2021 and 2022