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Cons: The pancake was not cooked enough couldn’t eat it

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Pros: Crew were polite

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: Plane was clean

Cons: Food could be better!

Pros: Crew wonderful.N

Cons: None for now.

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Pros: Great crew

Cons: Very old entertainment system

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: everything was fine. uneventful

Cons: Food

Pros: Literally nothing.

Cons: It could have happened.

Pros: quick entry - but it was not a full flight!

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Pros: Crewwere polite and competent. Seats felt a little cramped.

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Cons: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Cons: The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre

Pros: Entertainment and helpful staff

Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Pros: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.

Pros: Amazing !

Cons: Nothing all good really

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Cons: Food

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Pros: everything was fine. uneventful

Cons: food

Pros: Crew were polite

Cons: Hi, Pliz sort out the menu,the food was rubbish.

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: Literally nothing.

Cons: It could have happened.

Cons: Too warm in the cabin

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Pros: quick entry - but it was not a full flight!

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Pros: Great crew.

Pros: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Pros: Great crew.

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.