Find cheap flights from Puerto Rico to London

Pros: "The Flight crew was excellent - Inflight services were really good. However, the ground service and customer service was horrible!"
Cons: "In-ground service is terrible. Turkish Airlines on-ground staff and customer service staff don't know how to handle any problems. They are unconcerned and unhelpful. They just keep shrugging their shoulders."

Cons: "Flight was delayed - missed connection in Istanbul"

Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pros: "All was really good"
Cons: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pros: "I love the food❤️"
Cons: "2 hours delayed"

Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"

Pros: "All."
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Great good entertainment n crew provided warm and courteous service"
Cons: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Cons: "Business class gets only one small lavatory."

Cons: "The head phones are terrible."

Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pros: "On time, friendly, good food"

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Cons: "Trip delay"

Pros: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"

Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pros: "Food"

Pros: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Cons: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Cons: "Need More premier economy seats"

Pros: "Fantastic journey no problems at all thanks kayak....."

Pros: "service, no delays."

Pros: "Comfortable, on time and as always good service from Turkish Airlines"

Cons: "Timing"

Pros: "Everything was fine"

Pros: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Cons: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Pros: "Everything"
Cons: "Would highly recommend"

Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pros: "Overall it was ok. I enjoyed the leg space."
Cons: "I suppose it's just a matter of different manners"

Pros: "their services in the plain and they are very discipline as well"
Cons: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Cons: "Everything I enjoy flying with turkey airlines"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "As always Turkish Airlines has exceptional service"

Cons: "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"

Pros: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Cons: "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."

Pros: "Timely departure and arrival. Excellent landing. Helpful crew."

Cons: "Not enough movie varities."

Cons: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Pros: "Loved this flight, crew was amazing!"

Cons: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Cons: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Pros: "Helpful crew Good food"
Cons: "Our luggage came back damaged and open !"

Cons: "Leg room was terrible in economy and food was poor from the USA"

Pros: "Didn’t like anything. Mediocre all round."
Cons: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Pros: "The crew was great with kids. Very friendly and helpful."

Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."

Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Pros: "The crew"
Cons: "More support"

Pros: "Nothing much to say. The crew was polite, kind and professional."
Cons: "nothing."

Pros: "Service"
Cons: "Delay for both leg trip."

Pros: "Respect and politeness of the staff"
Cons: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Pros: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Pros: "The crew performed their duties in a professional manner."
Cons: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."

Pros: "Not and horrible waited for 10hour before we board the last journey"
Cons: "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Cons: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."

Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"

Pros: "Very professional crew"
Cons: "Entreteiment on bord"

Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Cons: "Turbines did not start up initially. 1h delay."

Cons: "Highly recommended for efficiency"

Pros: "snacks and entertainment"

Cons: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"

Pros: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Cons: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Pros: "The crew was very pleasant and accommodating."
Cons: "Better movie selection."

Pros: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Cons: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Cons: "The boarding gate has too little space and was chaos."

Pros: "I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day."
Cons: "That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson."

Pros: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Cons: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Pros: "Friendly cabin crew"

Pros: "The crew was very friendly, and overly willing to help."
Cons: "The crew called ahead to warn our connections of our delay. Unfortunately, Lufthansa doesn't care about honoring their duty to paying customers."

Pros: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Cons: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"

Pros: "Smooth flight. Friendly staff"
Cons: "Uncomfortable"

Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Pros: "All. The customers was good and nice"
Cons: "Nothing"

Pros: "The meals were very good!"

Cons: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Pros: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"

Pros: "Crew amazing"
Cons: "No entertainment."

Pros: "I liked size of the lavatory ,food"
Cons: "I didn’t like selection of movies and seat wasn’t that comfortable"

Cons: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Cons: "Plane was old and had no in flight entertainment"

Pros: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Cons: "Quite satisfiedoverall"

Cons: "Absolutely perfect."

Pros: "The flight itself went smoothly and that's whst's most important!"
Cons: "No problems"

Pros: "Good variety of on-board entertainment"
Cons: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Pros: "Perfect"
Cons: "Nothing. Flight was amazing"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Comfort"
Cons: "Internet"

Pros: "Muslim food"

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Cons: "Information on arrival time was not correct"

Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."

Pros: "Everything works and quick to get to destination."

Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Cons: "Travelled business class and was ace experience"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Very friendly crew and on time with no problems."

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Cons: "Entertainment"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Cons: "Flight cancelled"

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Cons: "Long haul flight made pleasant by KLM"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Quick flight"

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "All good"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Cons: "Turn the lights on early making it hard to sleep"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "Everything is alright"

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Nice people and good service"
Cons: "Not much"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "Great service"

Pros: "Boarding"
Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Cons: "Boarding slow"

Pros: "That the flight attendant was really helpful"
Cons: "If the flight would have been on time"

Pros: "The pasta meal was quite good"
Cons: "Some more space. Individual entertainment. Air quality"

Cons: "Gin availability"

Pros: "This was a quick flight - 39 mins I also got an upgrade too"

Pros: "アメリカの航空会社でエコノミーでビール、ワインのアルコールの提供があったのが意外でした。"

Pros: "Very attentive crew"
Cons: "Boarding gates"

Cons: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pros: "Considering it was only a 2.5 hour flight, the snack was fairly good."

Pros: "The crew were nice, glad I paid for the extra legroom."
Cons: "The food was only so-so, but it’s only a short flight so you can’t expect too much."

Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."

Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."

Cons: "No food on the International flight from Kingston to Miami."

Pros: "Comfortable flight. New plane"

Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Pros: "Great crew again, basic aircraft but comfortable economy seats."

Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"

Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Pros: "We took off and landed safely."
Cons: "Felt very low budget and cramped."

Cons: "The vegetarian meal is always vegan, I miss the dairy :("

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Pros: "Legroom was great!"

Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."

Pros: "Smooth flight, got in early."
Cons: "Breakfast was average. Could do better"

Pros: "New onboard entertainment"

Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."

Pros: "The crew are always excellent."
Cons: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."

Pros: "Crew was very helpful and attentive"
Cons: "The 4 hour delay."

Cons: "Flight was delayed and was too late to make connection. Had to rebook and now getting home much later than anticipated"

Cons: "Rude crew"

Cons: "My screen was not responsive most of the time"

Pros: "Í like al the fligth ."

Pros: "The un seat entertainment"

Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Pros: "Entertainment was good"
Cons: "Flight was late, seats was small, all time something smelled so much."

Cons: "No movies or other entertainment that I could find"

Pros: "Price, new plane, interactive system"

Pros: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Cons: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Pros: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Cons: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."

Cons: "I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were."

Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"

Pros: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Cons: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"

Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"

Pros: "Nothing"
Cons: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Pros: "That I arrived at my destination"
Cons: "Everything"

Pros: "We were on time. Traveled safely. Uneventful."
Cons: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."

Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"

Pros: "Good"
Cons: "Good"

Pros: "The crew."
Cons: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Cons: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Pros: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Cons: "More food , comfortable seats"

Cons: "TAP doesn't understand the first thing about customer service."

Cons: "The flight was delayed. Food is miserable."

Pros: "Efficient check in and polite crew."

Pros: "Nice crew."
Cons: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Pros: ":("
Cons: ":("

Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Pros: "Quick. Smooth!"

Pros: "Fairly new plane with clean/comfortable seats"
Cons: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Pros: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Cons: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Pros: "Only the on board crew lived up to Tap's normal standard"
Cons: "Boarding chaotic in Copenhagen. Food very poor this time"

Pros: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Cons: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Pros: "Food and price"
Cons: "On time departure"

Pros: "Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!"
Cons: "The boarding area was too cramped and tight."

Cons: "Boarding was a disaster that took an extra 30 min"

Pros: "Great entertainment selection."
Cons: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."

Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"

Cons: "It cold be better if there is no flight delay which put in cause all our plans!..."

Pros: "everything from the boarding and check-in process to in flight comfort."

Cons: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Pros: "On time flight, good service"
Cons: "Long wait for deposit luggage . Food could be much better."

Cons: "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."

Pros: "The plane was fairly new, clean, and comfortable seats."
Cons: "A better selection of the main meals in business class."

Cons: "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."

Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Pros: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Cons: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Pros: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Cons: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."

Pros: "Very on time, smooth take off and landing and friendly staff."
Cons: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Cons: "Timing of food"

Pros: "A short but very pleasant flight and food was served, excellent in every category."
Cons: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Cons: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Pros: "On time departure, early by 30 min arrival."
Cons: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."

Pros: "Clean plane, nice crew"
Cons: "No entertainment at all"

Pros: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Cons: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Pros: "Excellent landing, adequate number of attendents, food served, wide aisles"
Cons: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Cons: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Cons: "The flight was with some delay."

Pros: "Flight left approx. 20mins early, good service and efficient handling by crew."

Pros: "Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort)."
Cons: "flight crew can be more friendly in my opinion."

Pros: "Nothing, missed the connection"
Cons: "No flight to Faro during late arrival from"

Cons: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Pros: "You can charge your devices (only in one plains from London to Portugal)"
Cons: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Cons: "They had us inside the airplane for 1.5 hours. We understand there was a bad weather but we could get on board when they are ready to depart. It is not nice to be 1.5 hours plus 8 hours traveling"

Pros: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."