£201 Find Cheap Flights from Puerto Rico to London Heathrow Airport

Boarding was fast, easy, and we landed early. The entertainment system was very buggy and kept resetting throughout the flight.

Boarding was done extremely poorly, with huge crowds gate loiterers blocking people from boarding, multiple lines of people trying to merge into one line. One of the male flight attendants who was doing drink service was not happy about having to let a passenger back to their seat and was unnecessarily sassy about it. I thought he was pretty entitled and not a great ambassador for JetBlue

Flight was smooth, amenities (entertainment options and power outlets) were good, sears decent)

Flight team was very courteous only complaint wS the boarding process and mandatory bag check

My experience with Jet Blue was wonderful. My experience with Kayak sucked and will never use again.

Disaster This is why I stick to delta You get what you pay for

I was especially impressed without efficiently the crew got passengers on and off. One of the stewards was slightly gruff, I thought. No big deal but that's what I noticed.

Worst customer service ever experienced on the planet, dirty plane, no communication, and severe delays

Well, its a hit or miss when boarding most of the time your employees just let everyone enter immediately In one bum rush. Then out of know where tell the passengers only let A can enter then b then c etc. So make a decision and stick to it. Do it by alphabet and have famn strick compliance. Let the public know. That makes easier on passengers.

Qatar does not answer phone calls and communicate with travelers about trip cancellations