We never got on the flight. It was delayed and we got moved to another flight. It was stressful and no communication involved!!!
Service for drinks and food really slow. Same food served on two long flights —LON to BKK. Would only fly if price was right - otherwise best avoided.
I like soft landing with Oman air both ways,food could have been better it was very poor
The seat was uncomfortable for me, less leg space and a tight space.
Very good - could have been more proactive asking for drinks as only got one all flight offered.
If you fly more often with Oman on the same route, you will realize the offered food is always the same. Quality of food is good, however, it is getting boring to know there is a soup or salad with goat cheese as starten and maincourse there is lamb, fish or vegetarian pasta. Pasta is always nice.
The crew could have offered us seats together as the flight was half empty. But overall, the service quality was good as well as the food and entertainment options. Would love to fly Oman Air again.
Although a short regional flight, Oman Air continues to provide excellent service, and personal attention. I always find the Oman Air leg of an international flight less stressful and more personable.
Staff were attentive and professional, and managed to be personable and accomodating at the same time. Oman Air has become my airline of choice.
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
The service was better on this flight from the long haul one, but still very poor from The Cathay Pacific of the past.
Was not able to board flight because boarding pass name did not match passport name and no one caught it.
Seat was very old. Didn’t easily go up and down. Flight Attendent had issues moving the seat. Condition of the seat was ok. Parts were peeling off by the foot area. Food was ok. Ran out of the dish I wanted so got the beef. Beef filet was very tender but the sauce was a little strange. Disembarking was very easy.
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.
Crew experience was more transnational, seats were so close together (LtoR and FtoB) that it was difficult to enjoy much of anything. When the person in front leaned back, there is no space for me. Sadly it was a flight to be endured not experienced.
One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service
Cabin crew decided to make sure that the seat belt sight was on for most of a 3 hour 45 minute flight preventing pax.to use the facilities and then giving me omg when confronted with the situation. They should bear in mind that if there would be any human waste on the seats it has to be treated as biological material and removed by a hazardous material team.
This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
Doha airport is huge , takes long time to reach gate .
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
For a short flight, Qatar Airways offers very good onboard service.
Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.
It was the terrific, I was promoted to businessman class, and the service was amazing.
Fine. Don’t think I would fly with them again
Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
Same problem place in the middle so small Im 1,85 m so not good 👍
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
I am a larger than average person and in my opinion i don't think it's fair to allocate a window seat to anyone who is my size or larger, i was seated between 2 large passengers on a full aircraft. The guy in the window seat also occupied a portion of the middle seat (my seat) which made my experience of flying with etihad very cramped and uncomfortable, i was flying from Abu Dhabi to Bangkok. Had this been a airbus 380 it would have been better as the seats are larger but unfortunately it wasn't so i had to endure the 6+hrs unable to get any rest
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight
Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.
crew as a whole is pretty mediocre. dont seem to care much for passengers. Asked 3 different crew for custom papers for immigration check in and they all said i could get it in the airport. have flown to india 3 times prior to this with Qatar and Emirates and they have always provided this paper ahead of landing to speed up the check in process. Also felt in general the crew is irritated and overworked. The one lady in my aisle from Chicago to Abu Dhabi was very pleasant but i was noticing the other crew were nice to each other but pretty cold with the passengers. Not what i usually have experienced from this type of overseas travel. Ive always felt the crew in qatar and emirates were overly sweet and pleasant but having seen the opposite this time i definitely prefer the former.
Good seats. Check in, baggager, etc ... all went smoothly. Those are the things that matter. Food could have been better. Also ok, you are a budget airline, but maybe you could offer us plain bottled water. That wouldn't cost much and it is difficult to bring ourselves and difficult to be without.
The flight on the 8.10was canceld so i had to by tickt on anather airline As the low say i will need a full refand of the mony i paid you for this flight! Thenk you Dan richental
No snacks meal or drinks for 9hr flight, no entertainment options. Crew appeared tired, irritable. It's apparently a budget airline, they make sure it feels that way.
Un peu déçu par le vol, c’est la première fois que je prend un vol de 6h ou les boissons et la nourriture sont payantes et pas inclus dans le vol. Peut être que c’est propre à la compagnie mais ça m’a surprise. Le fait qu’il n’y est pas d’écran pour pouvoir passer le temps était aussi un point négatif. Cependant le personnel était très agréable.
First time of flying with Air Asia and great choice
Don't even offer water on a 5 and half hours flight. Its laughable one have to rent a blanket.
No free water. Water cost money in a currency that I didn’t have.
Pay for food on an almost 6 hour flight. Very tight space, I had to show my boarding pass for the food I paid and the blanket set. I had an online boarding pass, that didn’t work, I had to take out the printed boarding pass out of the overhead locker whilst my neighbour was eating, as I was sitting in a Center seat. The staff was very friendly and got my bag out but it didn’t make sense. As the online boarding pass was enough for the blanket set. But not for the food. Just to make a check on the piece of paper. I had a warm free meal on an one hour flight from BKK to Samui with Bangkok airways. So airasia just tries to save money where they can.
