Daily cleaning, installation of cabin HEPA filters on flights from Rome to London
British Airways, American Airlines and Ryanair have all waived their change and cancellation fees on flights from Rome to London. Confirm policies on booking site.
Nothing is faster than Heathrow Express to whisk you from London Heathrow Airport to central London. Trains leave each terminal every hour and take about 20min to arrive at London Paddington station. You can get an anytime one-way ticket for around £25, otherwise a return fare is about £37.
Yes, there is. The London Stansted Airport Car Rental Village is accessible via free shuttle transfer from the airport building forecourt, which collects passengers about every 10min. Among the hire car providers at the Car Rental Village are Avis, Europcar and Hertz.
Moneycorp operates several bureaux de change on both north and south terminals at London Gatwick Airport, for your convenience, where you make currency transactions. Order online for zero commission rates (you can get a buyback-guarantee option just in case), then pick up your cash at the airport terminal after your flight arrives.
London City Airport (LCY) is about 8.5 miles from Charing Cross station, making it the closest to central London. The others in order of distance are London Heathrow (15 miles), London Gatwick (28 miles), London Luton Airport (LTN) (34 miles), London Stansted Airport (39 miles) and London Southend Airport (SEN) (41 miles).
A direct flight to London will take on average 2h 30m to travel the 890 miles flying distance from Rome.
In normal times, a total of 188 direct flights connect Rome to London weekly. On average, there are 26 departures per day.
The cheapest return flight ticket from Rome to London found by KAYAK users in the last 72 hours was for £10 on Ryanair, followed by Wizz Air UK (£11). One-way flight deals have also been found from as low as £4 on Ryanair and from £4 on Wizz Air UK.
British Airways (8 flights per day), ITA - Airways (4 flights per day), and Ryanair (2 flights per day) are the most frequent flyers of this route.
When flying from Rome to London, you should consider leaving on a Tuesday and avoid Saturdays if you are looking for the best rates. For your return to Rome, you’ll find the best rates on Thursdays and the most expensive ones on Fridays.
Rome has 2 major airports: Rome Ciampino and Rome Fiumicino. London is served by 5 airports: London Stansted, London City, London Gatwick, London Heathrow, and London Luton. You’ll usually find the cheapest deals if you fly from Rome Ciampino and land at London Stansted Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Rome to London.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London from Rome is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to London with an airline and back to Rome with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London from Rome up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Rude staff"
Pros: "Friendly crew!"
Cons: "The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great."
Pros: "Seat was comfortable"
Pros: "Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment ."
Cons: "British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways."
Cons: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"
Pros: "Crew was pleasant enough"
Cons: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Cons: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."
Pros: "That there was help from the beginning to the end of the flight."
Pros: "made up some time in the air so we werent as late as we were delayed."
Cons: "No TVs!! in 2018? on a large airplane? C'mon. Old plane with no-seatback entertainment. just tiny screens many rows up, on the bulkhead. Terrible. One offering for beverages then never saw the flight crew again. Flight delayed by close to an hour. even with making up time we landed late. big issue for me due to connections."
Cons: "Left late. Was told we would still arrive on time. Sat waiting for a gate to open which took all most 45 minutes. We had 12 minutes to depart, go through security and RUN to another terminal and navigate a foreign AirPort and run onto a BA plane that we were told would not wait for the numerous passengers trying to reach the plane. And then sat for over 30 minutes on the plane while the "luggage" was being loaded. Then was told our luggage never made it to our plane. Given both flights were BA I was totally disappointed for this short-term anxiety that was unnecessary."
Pros: "flight crew was pleasant"
Cons: "Appeared that there was some inconsistencies in what was allowed to be carried-on. When I checked in, my roller-bag suitcase carry-on was not allowed to be carried on and it made me scramble at the last minute to grab items I wanted for in-flight use. The odd thing was that the flight was less than half full and there was lots of storage space. Plus a young male was allowed to board with a very large duffel bag (larger than my roller), an over-sized skate board, and a personal backpack and a pillow."
Pros: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Pros: "On time. Nice scenery. Cordial crew. All food costs extra. Completely full. Glad it was only 2 hrs."
Cons: "All food costs extra. Seats cost money (no thanks, I’ll stand). Every seat booked, so i suspect some didn’t make it."
Cons: "I had to purchase a cup of coffee."
Pros: "The crew on the flight was pleasant."
Cons: "The flight was over an hour late off the ground and we’d held up in the air for another 1/2 hour. Connections missed, very disappointed."
Cons: "London was fogged in had had to wait 1:45 on the plane before it left, fortunately we had a 4 hour layover in London, so we didn’t loose our conection ."
Pros: "Seats were comfortable, excellent reading material, easy boarding & deplaning, option to purchase tasty & healthy snacks."
Cons: "No complimentary beverages!! I was offered a plastic glass of tap water. Paying for alcoholic beverages appropriate, but providing basic beverage service seems an act of graciousness for choosing to fly this airline."
Pros: "Hillary Swank happened to be on our flight..."
Cons: "Like all of the flights we had with British Airways, it was delayed. Flight delays happen all of the time but the real issue was that there was very little information shared with us as to why, how long, etc. We ended up sitting on the tarmac for more than an hour without so much as an offer of water by the crew. When we did get into the air, it took the crew a full hour to reach all of the rows with refreshments, none of which (including water) were complimentary."
Cons: "It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in."
Pros: "Plane was good, Seats were comfortable"
Cons: "Would only give us boarding passes to LHR, not to LAX so we had a short connection, a late plane and still had to stand in a customer service line in LHR to get boarding passes. Made the conncection but it was a long run through the airport."
Cons: "I paid money when I requested seat assignment online. I’m not sure what I paid for as our seats were standard."
Cons: "I find it hard to believe that BA requires passengers to purchase basic needs like water. That was a huge disappointment."
Pros: "The food and staff were great."
Pros: "The airline attendants were very nice and helpful. I had to stow my backpack in the overhead since I was sitting in a front seat with no underseat storage. The flight attendant was very helpful in finding a storage place for me near my seat since I was unable to find a place that wasn't towards the rear of the plane. I've always enjoyed flying with British Airways. Always first class service no matter where you sit."
Cons: "I have no complaints about my flight."
Cons: "I was sat in a row with two adults and one young child that was all over? I paid full price for my seat not to share it with a family of 3."
Pros: "Switch to Qatar Airlines"
Cons: "We were not offered water or snacks unless we wanted to purchase, while the "first class" was given free meals and drinks. I was seated next to the curtain and they continually pushed it in to me as they serviced the plane."
Cons: "We were delayed getting out of Rome, making our connection a little stressful."
Pros: "Service levels were high and good humored as usual, cabin was clean and reasonably comfortable."
Cons: "Apart from still objecting to the principle of treating non-Business class customers like the budget airlines, the food selection on European flight leg was ok, but sales system is so slow and laborious that in future I'll probably buy in the departures terminal and carry on board."
Cons: "Crew was not helpful at the end of the flight when we had a very short turnaround time due to delay and my girlfriend had to run to catch the other flight and she has recently had hip surgery. The crew was asked 3 times for help and their response was "you will be fine". We were not fine also the security crew at Heathrow was incredibly slow and there were 3 standing around talking and one very slow very rude lady going through bags which caused us also to be delayed and have to run to catch connecting flight to SF just barely made it - totally unacceptable."
Pros: "Left late but arrived on time"
Cons: "Had to pay for water (unless you wanted bathroom water) and juice or coffee."
Cons: "Wasn't any food left couldn't use cash ,couldn't use American credit card I received water only after we almost missed our plane because 3 times baggage layer belt broke down, I was hungry and wanted a cocktail or soda ."
Pros: "Crew was fantastic, food and drinks were of a very decent standard."
Cons: "Boarding was in a cramped corner so a bit confusing, no enetertainment at all on a (very) old plane."
Cons: "The ground crew did not give timely updates about the flight delay, which was rather stressful, considering I had a short layover in London."
Cons: "Our flight was delayed in London 3 hours while we already boarded due to a dent on a door and need of repair. B/c of this missed connecting flight in LA and your airline did not replace us with a new flight or accommodation. Had to pay for own accommodation over night and new flight thru different airline NEXT morning."
Cons: "The only flight we have ever been on of two hours or more where there was no complimentary snack or beverage service---not even coffee or water!"
Pros: "Comfortable flight. Loved the free movies!"
Cons: "We races to get to the plane from connecting flight that was late getting in. Then we sat on the plane 2+ hours duew to tire needing replaced, then the air was not working so it was terribly hot and stuffy, then the movie system was not working. Wish we could have gotten off plane during delay. Long flight to begin with, sitting for 2 extra hours was not fun. With all that being said, I am glad they took care of the issues and that our safety was first. Once we got in the air, a very good flight!"
Pros: "Hard to say after they lost my luggage, cramped space, no leg room because of electronics box under seat, then the person in front of me decided to recline all the way back on a 12 hour flight. So I lost my luggage, and had some smelly stranger practically laying on my lap for 12 hours. Talk about insult to injury!"
Cons: "They forced me to check my bag, even before I boarded the plane and said there wouldn't be any room. Then they lost my bag. Worst thing I ever did was listen to the lady at the ticketing booth! Also, the way they do boarding is a total joke. All they care about is their first class passengers. For the rest, it's a free for all! Terrible, even Southwest has more organization! Sputhwest might not have assigned seating, but they're much more organized and significantly cheaper. How do you lose someone's luggage British Airways?!?!?!!!"
Pros: "Usual BA - professional service"
Cons: "I cannot believe you have to pay for your drinks now. The only thing which made BA one of the last remaining "experience" airlines has now made it become like a normal train journey. I'd prefer to pay 10 pounds more in my ticket and still have the impression my drinks, soft or not, are offered."
Cons: "I was surprised that I had to put some "crisps" on my credit card (and a bottle of water, despite being severely dehydrated for other reasons) - they can't throw a bag of peanuts our way anymore? Help a brotha out!"
Pros: "Landed on time. Boarded via an air bridge (no bus)"
Cons: "BA have done away with food and replaced this with a packet of crisps or a biscuit and will soon be changing for food"
Pros: "Arrived early and smooth flight !!!!"
Cons: "Service was good a quick flight ."
Pros: "I landed in San Diego"
Cons: "The seat was so small if I dropped something there was no way I could pick it up off the floor. I had to hold my arms in front of me because with an adult beside me there was no way both our arms could rest at the same time. I think if seating in coach gets any smaller you'll have to give disclaimers that only children should consider coach seats as suitable."
Cons: "I have both celiac and a mushroom allergy -- no meal option was proviided to accommodate both. Sure enough, my gluten-free meal contained mushrooms. (It's surprising to me that, since celiacs often have other food allergies/sensitivities, the meal contained a pretty common allergen.) Stuff happens sometimes, but it felt a bit as if the flight attendant felt inconvenienced by my inability to eat the meal. Also, usually disabled passengers are given the opportunity to pre-board -- the wheelchair didn't arrive until quite late, so I was one of the last people, if not the last, on the flight, something that makes getting settled a lot more difficult than when I've been allowed to pre-board. I realize that wheelchair attendants are employed by the airport, not the airline, but he gate agent seemed unconcerned about the fact that nobody had arrived to pick up wheelchair passengers despite the fact that everyone else was already boarding. Finally, the flight departed/arrived quite late, which meant that I had about 10 minutes to spend in the Heathrow Club World lounge before having to wait for a wheelcehair attendant to take me to my connecting flight."
Pros: "Especially when compared to other carriers, British Air has the most accommodating employees and the most commodious economy class seating. They have become, by far, our airline of choice."
Pros: "The bad elements of this flight experience far outweigh anything that might have been acceptable."
Cons: "Our flight was plagued by issues which were both avoidable and unavoidable. Here is a list - * I was able to check-in online but my husband was not and kept receiving error messages (no big deal) * Upon arrival at the check-in counter, the line was incredibly long. I understand this happens but of the employees working, only 2 were checking in bags and 3 others were just standing there chatting and talking into walky talkies. * Flight from Rome to Heathrow was late for no apparent reason, landed 45 minutes prior to our connection flight. I inquired with our flight attendant about the potential to make boarding and he said they would let us know. We landed on the tarmac and had to be bussed to the terminal. Not once after we landed did the flight crew mention one word about connecting flights. Never have I had that experience in 44 years. Additionally, there was no direction regarding priority for boarding the busses. When we finally entered the terminal, an airline employee displayed a sign calling for passengers connecting on a flight to San Diego which was taking off just 10 minutes after ours to San Jose. A choice few of these folks were driven over to their boarding gate while many of us were left behind. * When we made it the recommended "Fastrack Express" the attendant informed us that we had already been cancelled out of our connecting flight to San Jose (this was 30 minutes before take off)! We were directed to go wait in line to re-book our flights. * After an hour in line we learned that the couple behind us had already been re-booked onto that evening flight to SJ, which would have been the next out. I wonder how that happens when you are further behind in line? After waiting 4.5 hours in line. We were told that and approximately 3 other convenient flights which would have been a possibility were no longer available since we had been made to wait for so long. There were no places to sit, no numbering system, we did not eat at all that day until 11pm and that was after waiting another 45 minutes to get our passports stamped and then stupid bus ride. *We were forced to miss hosting my best friend's baby shower the next morning. We were sent on an hour long bus trip to another airport in Gatwick to sleep in a hotel for 6 hours and then return bus trip back to Heathrow only to fly into an airport which is an hour away from our home as as opposed to 10 minutes. *Not once in all that time did a manager come out and let customers know the cause of the inconvenience. The window service to re-book was haughty and entitled, rather than thoughtful and efficient. I was insulted by the lack of customer service, the shoddy organization, communication and lack common sense. The only saving grace was that they booked us on a different airline for our return flight where we received decent service. We incurred extra charges due to the change in arrival location - all around failure on British Airways. Not happy at all."
Pros: "The crew were helpful"
Cons: "Left on our feet for an extra 45 minutes before boarding."
Pros: "Quick checkin"
Cons: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Cons: "They were 45 mins late and made us late to the next flight which made us spend another $1500 to get new tickets and stay in the airport with kids for another day. When I called to talked to them, the answer was, we don’t talk, you just need to write to us, in Indian accent."
Pros: "Easy boarding and quick to receive baggage in Gatwick"
Cons: "Late opening of check-in. 2 desks allocated so 2 long queues. 20 mins into check-in the queue I was in changed to priority boarding. This necessary information should have been indicated in advance as 90% of the passengers were in the wrong queue. As for aircrew 1 of the female crew was miserable as sin and unhelpful to most passengers"
Cons: "Why make you board the plane and then tell you there is a 45 minute delay"
Pros: "Staff were excellent. I felt valued as a passenger. EasyJet seem to try to improve their process continually."
Cons: "Nearly every EasyJet flight I take is delayed. I know this can be beyond their control but I think scheduling is a bit tight. That said they keep you updated often and delay times go down as well as up."
Pros: "Staff was friendly and plane was clean and roomy"
Cons: "Flight was late"
Pros: "Spacious, speedy, friendly staff, things available for purchase"
Cons: "Only one bag allowed on cabin which is either carryon or personal"
Cons: "Orlando International Airport closed on Sep 9, at 5pm. Our tickets were for Sep 9 at 10pm. Hurricane Irma we tried to get out on the 6, 7, or 8th but Norwegian air did not have any flights available. Since we could not make the original flight on Sep 9, we never went."
Pros: "Not much. I dislike flying."
Cons: "If you pay for speedy boarding, then you need to know that you should check in at the "Special Assistance" desk at the check-in counter. EasyJet doesn't tell you that. The other thing is that this is not a cheap airline if you are checking bags. It works out to be pretty comparable to other carriers once you pay for bags and buy a seat."
Pros: "We were book on a segment (Rome to London) of a Norwegian Air Flight from Rome to the US. We did not know this until our boarding passes came. There baggage policy made this very difficult. We flew over the first phases of our trip Air Berlin, Alitalia, and Ryan Air. We were alowed a take on piece of luggage and a small backpack on each flight. We had had no problem with this and were very careful to not overstep our limits. When we got to Easy Jet we had to repack our luggage and check one piece for approx $60(we were only allowed 1 piece per person) and then when we got to London we had to repack again back to our original 2 pieces in order not to have to check the large bag we had moved most of our belongings into which would have cost us an additional amoung. Easy Jet Is the only airline I have ever encountered with this insane policy and I am ery resentful of the time and cost of packing and repacking. Luckily we had a collapsible bag with us for an emergency and had arrived at the airport with a 3 hour time frame in which to do this."
Cons: "I will certainly be cautious in using KIWI again because of this and certainly won't ever use Easy Jet. I am now skeptical of Norwegian Air for putting us in this situation. Norwegian Air's food policy makes thier flight very cumbersome and uncomfortable. Theyt ignore requests to buy food if one hasn't done it earlier. I had no idea that on a transatlantic flight absolutely nothing would be offered, including water, except at a price. Because of the luggage debacle we had to time to buy anything"
Cons: "Late and the crew wasn't helpful"
Cons: "Being late on both journeys! With no explanation"
Cons: "Late like usual"
Cons: "The bait and switch of getting everybody onboard early, closing the doors and then announcing a 1:30 hour delay."
Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."
Pros: "The crew was polite and friendly"
Cons: "It was delayed like the previous flight with easyJet to the holiday destination"
Cons: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"
Pros: "Customer service was good"
Cons: "Delays both ways, hours waiting, no update throughout the process and if we are even 10 minutes late after staying updated online with the delayed flight times, we get told off satimof weeks can't board the flight."
Pros: "Was meant to be a 21.40 flight that was delayed until midnight"
Cons: "Arrived at gatwick after public transport closed with no assistance offered"
Pros: "Pilot's way of explaining delays & diverted route"
Cons: "FRANTIC at Marseille Airport Easyjet security check area Then after unexplained delays, at gate entrance my hand luggage was refused even though it was organised the same way as my outward journey and that was OK. Aggressive checker said it couldn't have been Easyjet - I don't lie, and my outward journey was Easyjet. Had to repack & so spoilt some contents. We were left standing in gate area for ages without explanation."
Pros: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Cons: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"
Cons: "Decompression before landing was awful."
Cons: "Easyjet evening flights are SYSTEMATICALLY late -- by up to 2 hours. I missed my train home from Rome FCO and lost the cost of the ticket. Boarding in London was chaotic. The walk to the gate was endless. On the plane, the staff moved my cabin bag without asking me, creating a moment of panic on arrival when I couldn't find it where I'd put it -- and then insisted they hadn't touched it. Altogether a terrible experience."
Cons: "Leg room was tight. No drinks were offered on a two hour flight."
Cons: "Seats were a bit uncomfortable and easyjet did not board one of my bags. I am still waiting for my bags to arrive and am not happy with that."
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Pros: "Flight on time"
Cons: "Overpriced water £1.80 for small bottle rounded up to €2.50 - double ripoff"
Pros: "New laptop ban was notified by email and text, so all ready when I arrived at airport. This is a lowish cost airline and crew were good, but does offer really good value and worth paying a bit more than some of the cheapest out there. Not too much different to BA, but friendlier and better value. Flight was a bit late leaving, but arrived pretty much on time. Food is also pretty good value, high street cafe prices, although the ham and cheese toastie is not recommended. But everything else was fine."
Cons: "Laptop ban is a pain, but not Easyjet's fault."
Pros: "The flight was very late over an hour late and as a results I have to take taxi from schipol airport to Amersfoort which cost me a lot"
Pros: "Crew pleasant and professional. Explained the headwind would add time"
Cons: "No gate number posted at airport just told the flight was boarding!"
Pros: "No issues on outward flight, flight arrived early"
Cons: "Return flight was delayed for an hour and passengers were not informed why there was a delay until the captain mentioned it."
Pros: "Slight delay in boarding which seemed due to ground staff shortage resulting in 30 minute delayed departure, but overall the flight was good - no complaints."
Cons: "Being delayed Not being told anything"
Pros: "Air being recycled"
Pros: "Value for money"
Cons: "When boarding, they call out speedy boating holders, they forgot to call out families with children's"
Cons: "Delay flight."
Pros: "Easy boarding--priority boarding"
Cons: "So far to walk"
Cons: "Checking-in was very difficult and the staff were extremely rude and cold."
Pros: "Full flight. One working bathroom. The seatbelt light stayed on longer than I've ever seen on a flight and I was begging the crew to go to the bathroom. Utterly ridiculous. 200 people and one bathroom. Get it together."
Pros: "Flight was on time, staff good."
Cons: "Would not have wanted to be on the flight any longer as there wasn't much leg room."
Pros: "Not much"
Cons: "You gave us no support and little guidance when we had to find our way from Gibraltar airport to the coaches waiting to take us to Malaga airport today for our rearranged flight to gatwick. No one was there to show us where the coaches were, the snack was chocolate and crisps, the meal handed to us in Malaga was a ham baguette! So for us who eat healthy, or gluten intolerant, or vegetarian there was no food available all day... So no support, little directions, no real food and no care... Unless I have to I will never choose to fly easyjet again"
Pros: "Crew were lovely, good leg room as somehow got allocated exit row. Toilets nice and clean"
Cons: "One hour late taking off. I checked in carry on luggage when requested " for the greater good" but added time to journey - shouldn't be necessary. Long bus ride from plane to terminal also added time. Everything else ok"
Pros: "Makeing up lost time"
Cons: "Time taken to board"
Cons: "Approx 35 min delay on departure from London. Long waite time on getting off the plane."
Pros: "The cabin crew were very welcoming, friendly and helpful and the flight crew sounded professional and kept us informed of progress. the food was fine and not horrendously priced."
Cons: "the plane was late arriving and the information received on KAYAK and the Easyjet app did not match the information displayed in the terminal (the apps were correct)"
Cons: "Everything Easyjet is simply a poor company. Flights are late and not cheap, staff attention is very weak"
Pros: "Cabin staff"
Cons: "Huge trek to gate. Late - again."
Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"
Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Cons: "Flight was late abolutnie 1 hour"
Pros: "The crew was so helpful and nice"
Cons: "I was happy with everything"
Pros: "Good airport . Punctual flight ."
Cons: "Changing in luggage information was annoying"
Cons: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Pros: "Everything went to plan and we were very happy"
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"
Pros: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Cons: "Everything was good"
Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Pros: "Nothing really"
Cons: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Cons: "Extra charges. £35 to check bags in"
Pros: "Cheap flights, priority boarding."
Cons: "No meal included, no entertainment provided"
Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Pros: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Pros: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Cons: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."
Pros: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Cons: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Pros: "Cabin Crew and Pilot did their best"
Cons: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Pros: "Crew were friendly! The app for the journey is good."
Cons: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Pros: "Arrived only slightly delayed"
Cons: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Pros: "Nothing at all"
Cons: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Pros: "New aircraft"
Cons: "Boarding was horrendous. Flight was late in."
Pros: "We arrived safely"
Cons: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Pros: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Cons: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Cons: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Cons: "The flight is late from tlv to luton and from luton to tlv."
Pros: "Flight was on time unlike outward trip which was just under 2 hrs late"
Cons: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Pros: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."
Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Pros: "Horrible company never book with them"
Cons: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Pros: "The journey took less than it supposed to. Amazing service"
"Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris."
Cons: "Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning."
Pros: "Seats comfy plenty of room"
Cons: "The delay which was no fault of Vueling"
Cons: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"
Pros: "Vueling is a horrendous company, delayed flights - very bad organisation"
Pros: "Quick flight - friendly staff"
Pros: "Flight was delayed. And the departure time kept changing. To the point that we had to run for the flight"
Pros: "Friendly check in agent"
Cons: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"
Pros: "Comfortable seat, crew good, left and arrived as scheduled."
Cons: "Cost of on-board food & drinks"
Cons: "Boarding groups (divided in groups 1, 2 and 3) unclear"
Pros: "The plane was newish, with comfy seats"
Cons: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"
Cons: "The flight was 1/2 late and hence arriving"
Pros: "Leg space"
Cons: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Pros: "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Cons: "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."
Pros: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Cons: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"
Pros: "Everything except luggage handling."
Cons: "New luggage came off plane in pieces."
Pros: "The crew"
Cons: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Pros: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Cons: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
Cons: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Cons: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Pros: "It arrived at its destination in one piece and not on fire"
Cons: "Tiny seats, plastic seats, late as usual."
Cons: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
Cons: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Pros: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Cons: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"
Cons: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Pros: "crew excellent and after much discussion they performed miracles"
Cons: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Cons: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Cons: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Pros: "I've lost my job! The flight first thing in the morning should respect that we rely on them to get on time in the morning. One in 3 flights of Vueling are delayed! Ryanair is far better in this point! Today I really hate Vueling"
Cons: "I also lost the train tickets! I had to pay twice for everything. An apology is not enough, it sounds like they are laughing on us!"
Pros: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Cons: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."
Pros: "Some of her crew members were nice"
Cons: "Some other crew member were not nice. Also not allowing online check in when travelling with babies makes life difficult as we have to queue in a long queue with a bored baby"
Pros: "On time, easy check-in and smooth boarding"
Cons: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Pros: "On time. The price."
Cons: "All as expected."
Pros: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Cons: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."
Cons: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Pros: "Nothing. Was too uncomfortable."
Cons: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Pros: "The personnel was pretty nice and we arrived on time."
Cons: "I have never been on a plane that crowded, there is not an inch to breath..."
Pros: "The music in the background was a nice touch to the flight."
Cons: "Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant."
Pros: "Flight was fine. I chose a good book."
Cons: "Nothing not to like"
Pros: "Short 2 hour flight"
Cons: "Much too small space. Felt like a sardine."
Pros: "Good leg room"
Cons: "Luggage drop and boarding pass took 45 min.- too long"
Pros: "Not much"
Cons: "Less than 20cm from edge of seat and back of seat in front. Late."
Cons: "Board personnel not polite; no assistance were done with my baby."
Cons: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."
Pros: "Cheap, fast, reliable"
Cons: "Basic services"
Pros: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Cons: "No coment"
Pros: "My first time with Vueling and it was great."
Cons: "The crew were very rude, there was no more overheard space in the cabin so two people in our party had to check their luggage, the washrooms at the rear of the plane were out of order and the they were out of three quarters of the food on the menu - effectively nothing to order!"
Pros: "the plane was 90 minutes late fast smooth flight"
Cons: "Poor food quality, even for a budget airline"
Cons: "App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting"
Pros: "The price of the tickets was good."
Cons: "It’s Ryan Air you get what you paid for."
Pros: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Cons: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."
Pros: "Next just to check if a person say that they have paid luggage . Just to have a look. Not just jump to you have to paid. I would have paid for something I had already paid for. That’s all. Not only was it a waste of time for me and for them as well. As the air hostesses had such attitude."
Cons: "I know the customer is not always right but it would not kill them to check if someone say something."
Pros: "like the priority lane, so that I got onto the airplane first"
Cons: "Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded."
Cons: "Late taking off after a long wait in the coach taking us to the plane. Had to wait for an hour for baggage return."
Cons: "It was Delayed with out any notice. Ryan air is shocking"
Pros: "The captain (pilot) and the crew were friendly and helpful"
Cons: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Pros: "Late by 90mins In addition waited 30min for stairway to get off plane"
Cons: "Poor communication"
Cons: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"
Pros: "Spacious seats with leg room"
Cons: "Too much talking over intercom"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Pros: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Cons: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Pros: "Cabin baggage management"
Cons: "Hold baggage took over half an hour to arrive. Loot enough seats in gate at airport of departure"
Cons: "Gates announced too late"
Cons: "We waited on the plane for at least 45 minutes because a different passenger could not figure out their ticket."
Pros: "Okay seats for a 2.5 hour flight and their app makes boarding and checking in easy"
Cons: "Not much it’s ryan air so no frills as you would expect. I did get effected by cancellations and lost 5 hours of my trip but they did rebook me and gave me free seat selection"
Pros: "Everyone got to board at the same time instead of sections."
Cons: "it was pouring and we had to go outside to board. No towels to dry off."
Pros: "Everything ran smoothly, arrive at the airport at 8am, was through security and check-in by 8:10"
Cons: "Ran out of vegetarian panini"
Pros: "small airport so less hassle."
Cons: "I did call the Ryanair Airline to confirm my flight 2 weeks before I go to the tours . They told me everything was fine. But when we get to the airport today , they do charged us £180 /4 luggage, we were so mad . I NEVER think about come back to travel with Ryanair Airline and also tell to all my friends and family don't EVER trust Ryanair Airline...!!! Also we're seated separate events the next seat wasn't have nobody... So sad and so mad .... Hopefully the Ryanair Director know about this happening????"
Cons: "I really didn't appreciate the long lines to get our visas checked, the disorganised boarding, our flight being 30 minutes late, and getting nickel-and-dimed to death with every little thing. I had to print my boarding pass or face a 50€/£ fee, but I couldn't print one for my return flight because it was more than 48 hrs prior unless I reserved seats so I paid money to avoid paying a made up fee. The money you think you save on Ryanair isn't worth the hassel. Never again."
Pros: "everything on this flight went like clockwork the flight left on time and the crew onboard were really helpful and pleasant"
Pros: "The APP works well"
Cons: "Luggage hassles - even when you prepaid."
Pros: "Flight attendant was friendly."
Cons: "You can't check any bag for free. They make you check-in small carry on suitcase that would have been able to be carried on at other airlines. Each check in bad cost 35 euros. So don't be fulled by the cheap tickets. Between my son and I, we checked in three bags. You have to pay for the check-in bags at a different location, which almost made us late for our flight. Plus they fly to STN airport which is far away from the center of London. It costs 120 pounds to get to our hotel from this airport."
Pros: "nothing ..."
Cons: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."
Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."
Pros: "Timely departure, relatively smooth check-in"
Cons: "Too much in-flight advertising, no complimentary drinks."
Pros: "A 6 hour delay with rude, nasty staff. I will be making a formal complaint."
Cons: "The staff bullied a girl next to me and have no sympathy."
Pros: "It's an affordable way to move around Europe."
Cons: "Getting to and from the airports is more expensive than the flight itself. Every ten minutes on the flight, the flight attendants come on the speaker trying to sell something else. Not luxurious flying experience but you get what you pay for."
Cons: "Unclear queuing at Stanstead air port, dirty plane toilets. No information given about boarding"
Cons: "The air conditioning was very high and I think that most passengers feel very cold during the flight."
Cons: "The long line at customs"
Cons: "Boarding was slow"
Pros: "Crew were fantastic"
Cons: "I hate flying"
Cons: "Specially, the attention during the flight was horrible. I asked simple things but they were unable to satisfy it. Also, I lost something small but significant in the airplane, and when I asked to baggage services, they answered me in a very bad way, without any intention to help me. Definitely, this was my first and last time flying in Ryanair."
Cons: "You don't take US credit cards!"
Pros: "Crew's attention. Flight's punctuality and price."
Cons: "No entertainment on board."
Pros: "Friendly staff"
Cons: "Wait to get in the bus that took us to the plane where there was not enough bus to accommodate everyone"
Pros: "Ryanair professionals are soo better than a few years ago"
Cons: "To pay for water if I feel thirsty during the flight"
Cons: "I was charged 30 pounds to print my tickets even though i had checked in ahead of time. I was never notified about this prior to arriving at the desk."
Pros: "Staff was friendly."
Cons: "Two hour delay and told nothing."
Pros: "The fact I got home, nothing else to like about flying."
Pros: "The service"
Cons: "Muy bien la aerolinea siempre y cuando una cumpla con las disposiciones ya establecidas"
Pros: "First flight on Ryan Air. Much better than I expected. I think the slimmer seats are quite comfortable and give more leg room. Good idea. I"
Pros: "Air Crew was polite and courteous"
Cons: "Baggage drop and checkin crew were rude and unacommodating Boarding took way too long to begin and it's via a shuttle bus. No jet bridges available No in flight entertainment whatsoever Fees for checked bags are very high There are fees to check-in and select a seat"
Cons: "Service was terrible. Employees were rude. Charged for everything."
Pros: "Fast & easy flight!"
Cons: "The boarding process is horrible. More agents are needed for the check in process."
Pros: "Cabin crew"
Cons: "Landing was rough and no entertainment. Poor selection of snacks for vegetarians."
Airlines flying from Rome to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rome to London
Masks required on board, masks provided on flights from Rome to London
Social distancing seating
Middle seats unavailable to book on flights from Rome to London
Testing for antibodies, testing for symptoms for flights from Rome to London
Waiving of change fees. Search flexible flights from Rome to London
Cheapest flights to London from Rome found in 2021 and 2022
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