Find Cheap Flights from San Francisco to Honolulu (SFO - HNL)

The crew was good and attentive

The management was horrible, if you already knew the pilot was working extensive hours you could have had another pilot on standby just in case... I'm sure it would have been a lot cheaper and less of an inconvenient for everyone on the flight...

Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible.

Everything especially the snacks and in flight entertainment.

sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones

Very nice helpful people at Hawaiin airlines

There was a little delay due to my flight being over sold, but Hawaiin airlines as quick to react by switching to a bigger plane. We took off late but still ended up landing on time. wow!

Food

Nothing

the one hour delay

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Won lottery to upgrade my seat but they ran out of meal when teying to order

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

Flight was fine.

No where on my boarding pass or email confirmation did it say this flight was operated by Virgin. It says Alaskan Airlines. I waited in the wrong line for 30 mins and then was told to go to Virgin. It was stressful and I didn't have time to eat before a 5 hour flight.

Food

Nothing

Staff was very friendly

You had to pay for movies

The original 9/23 9:05 am flight from SF to Honolulu was cancelled. The airline staff did not say a word why the flight was cancelled, but they were kindly enough to put me on a United Airline flight at 1:15pm on the same day. But the UA flight got delayed and delayed, I didn't get on the airplane until 5pm on 9/23. This was such a terrible experience, I wasted 9 hours at the airport and had to cancel so many activities I have planned on 9/23.

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Seat service

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

Service was too notch in economy

We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!

The original 9/23 9:05 am flight from SF to Honolulu was cancelled. The airline staff did not say a word why the flight was cancelled, but they were kindly enough to put me on a United Airline flight at 1:15pm on the same day. But the UA flight got delayed and delayed, I didn't get on the airplane until 5pm on 9/23. This was such a terrible experience, I wasted 9 hours at the airport and had to cancel so many activities I have planned on 9/23.

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

The tropical twist to the food served on board.

No in flight entertainment

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

Service was too notch in economy

The plane landed

Virgin America is barely adequate on the Hawaii run. The A320 is configured to cram the absolute maximum number of cattle, err passengers, into a metal tube that is equivalent to a 737. Three bathrooms in this configuration, two for the 130 or so in steerage, err, coach, and one for the four folks in first class. A 5 hour flight, and all Virgin offered was a complimentary glass of soda or a cup of coffee. Compare to Hawaiian Air: complimentary meals, a free glass of wine, a much larger and newer aircraft (A380) and more spacious seating. Hawaiian is also generally less expensive. I don't work for either of these carriers, but I travel between California and Hawaii at least four times a year.

Seat service

Fun hawaiian theme to get you in the hawaiian spirit before landing

Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat.

We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!

Staff was very friendly

You had to pay for movies

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

Flight was fine.

No where on my boarding pass or email confirmation did it say this flight was operated by Virgin. It says Alaskan Airlines. I waited in the wrong line for 30 mins and then was told to go to Virgin. It was stressful and I didn't have time to eat before a 5 hour flight.

Seat service

Won lottery to upgrade my seat but they ran out of meal when teying to order

The tropical twist to the food served on board.

No in flight entertainment

Very nice helpful people at Hawaiin airlines

There was a little delay due to my flight being over sold, but Hawaiin airlines as quick to react by switching to a bigger plane. We took off late but still ended up landing on time. wow!

Service

Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once.

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

Flight was on time

Overall, our experience was terrible. The crew people were rude and obnoxious. Before landing in Hawaii my grandfather stepped away to the restroom and when he returned he placed his hand in the seat in front of us to make his way to his seat and he cut his hand open because the seat was broken. The crew did very little to help us stop the bleeding and we're not the least concerned for his safety. I have yet to hear from the airline with a resolution.

Service was too notch in economy