Find Cheap Flights from San Francisco to Honolulu (SFO - HNL)

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

Won lottery to upgrade my seat but they ran out of meal when teying to order

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

Service was too notch in economy

Won lottery to upgrade my seat but they ran out of meal when teying to order

Seat service

Service was too notch in economy

Flight was fine.

No where on my boarding pass or email confirmation did it say this flight was operated by Virgin. It says Alaskan Airlines. I waited in the wrong line for 30 mins and then was told to go to Virgin. It was stressful and I didn't have time to eat before a 5 hour flight.

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

I told the flight attendant that my Diet Coke was flat and she just kind of made a face and said "oh". She never offered to open another can or offer me anything else to drink. I had to ask for a glass of water.

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

I told the flight attendant that my Diet Coke was flat and she just kind of made a face and said "oh". She never offered to open another can or offer me anything else to drink. I had to ask for a glass of water.

Flight was on time

Overall, our experience was terrible. The crew people were rude and obnoxious. Before landing in Hawaii my grandfather stepped away to the restroom and when he returned he placed his hand in the seat in front of us to make his way to his seat and he cut his hand open because the seat was broken. The crew did very little to help us stop the bleeding and we're not the least concerned for his safety. I have yet to hear from the airline with a resolution.

I told the flight attendant that my Diet Coke was flat and she just kind of made a face and said "oh". She never offered to open another can or offer me anything else to drink. I had to ask for a glass of water.

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

There was a really great selection of free movies and other entertainment. The flight crew were also really kind and helpful.

Being on an airplane is never great in general, but flying with a great crew on an airline that tries to make sure it's paying customers are comfortable and happy is.

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

Flight was fine.

No where on my boarding pass or email confirmation did it say this flight was operated by Virgin. It says Alaskan Airlines. I waited in the wrong line for 30 mins and then was told to go to Virgin. It was stressful and I didn't have time to eat before a 5 hour flight.

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

Service was too notch in economy

Won lottery to upgrade my seat but they ran out of meal when teying to order