Find Cheap Flights from San Francisco to Honolulu (SFO - HNL)

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

Service was too notch in economy

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!

The tropical twist to the food served on board.

No in flight entertainment

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.

The in flight entertainment was great

The attendant made my 4 year old son and I wait for the beverage service to finish rather than moving back 2 rows to let us into our seats. To add insult to injury she was quite rude to me saying "you will have to wait. A LONG time!"

Seat service

Service

Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once.

We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!

Very nice helpful people at Hawaiin airlines

There was a little delay due to my flight being over sold, but Hawaiin airlines as quick to react by switching to a bigger plane. We took off late but still ended up landing on time. wow!

Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting.

Seat service

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

There was a really great selection of free movies and other entertainment. The flight crew were also really kind and helpful.

Being on an airplane is never great in general, but flying with a great crew on an airline that tries to make sure it's paying customers are comfortable and happy is.

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

Loved the meal

Nothing

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Service

Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once.

Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting.

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

The tropical twist to the food served on board.

No in flight entertainment

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Seat service

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

Loved the meal

Nothing

Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting.

Staff was very friendly

You had to pay for movies

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

There was a really great selection of free movies and other entertainment. The flight crew were also really kind and helpful.

Being on an airplane is never great in general, but flying with a great crew on an airline that tries to make sure it's paying customers are comfortable and happy is.

Won lottery to upgrade my seat but they ran out of meal when teying to order

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting.

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Fun hawaiian theme to get you in the hawaiian spirit before landing

Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat.

Staff was very friendly

You had to pay for movies

Cramped. Was in the back so had to put my carry on in a farther compartment. Not a lot of 'good' meatless items.

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

Flight was fine.

No where on my boarding pass or email confirmation did it say this flight was operated by Virgin. It says Alaskan Airlines. I waited in the wrong line for 30 mins and then was told to go to Virgin. It was stressful and I didn't have time to eat before a 5 hour flight.

Won lottery to upgrade my seat but they ran out of meal when teying to order

There was a really great selection of free movies and other entertainment. The flight crew were also really kind and helpful.

Being on an airplane is never great in general, but flying with a great crew on an airline that tries to make sure it's paying customers are comfortable and happy is.

Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Seat service

I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable.

I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane.

Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting.

We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!

On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch

The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go

There was a really great selection of free movies and other entertainment. The flight crew were also really kind and helpful.

Being on an airplane is never great in general, but flying with a great crew on an airline that tries to make sure it's paying customers are comfortable and happy is.

seat back entertainment :) emergency procedures video was great

Departed 1 hr late

Flight attendants were very friendly and helpful

Having separate fees for all food and entertainment is ridiculous. I had difficultly with my tv and internet

The two employees working gate 54A on Christmas Day for flight #51 were incredibly rude to your customers during the boarding process. Their combination of condescending tone, barking at customers, shaming people who were accidentally lining up before their boarding group was called would have been unwelcome on any day, and was especially off-putting on a Christmas morning flight to Hawaii. Please train your employees in proper customer service etiquette. On the flight, you only provide drink service once (every other airline flying to Honolulu provides 2 drink services), and make customers order their own beverages. I went back to get a drink, before the "beverage service has been suspended/ended" announcement was made, and the flight attendant told me there were no more beverages available. That was totally fine with me. However, as I was turning to go back to my seat, he said "you had 5 hours to order a drink and you wait until now?" Rude, and completely uncalled for. I hope Alaska Airlines will take over employee training once the buyout is complete.