Find Cheap Flights from Sao Paulo Guarulhos Intl to Rio de Janeiro (GRU - RIO)

Pros: Equipe atenciosa Sistema de entreterimento funcionou bem. Comida boa.

Cons: Lost my luggage

Pros: Nothing

Cons: There was one person helping a huge amount of people. It took one hour to check in. No common sense. They were helping the domestic flight people first with less bags to check in and the international flights were backed up with people missing their connections. No common sense at all. Incompetent service.

Pros: Flight on time

Cons: No entertainment on the flight

Pros: The staff

Pros: Flight was on time. Had good weather and a good crew. No problems.

Cons: If there was anything less than desirable, it would have to have been the snack. But the flight was only an hour and a half so not much was expected.

Pros: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Cons: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Pros: SAME

Cons: SAME AS ABOVE

Pros: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.

Cons: Check in using the online system was impossible, even with helpdesk staff assistance.

Pros: Everything was excellent

Pros: economy xtra seats were nice

Pros: SAME

Cons: SAME AS ABOVE

Pros: The crew was very nice and friendly

Cons: The discomfort of the seats!

Cons: Extremely cramped. They ran out of certain drinks. Confusing boarding.

Cons: That fly late 30 minutes

Cons: Awfull boarding process. They didn't have system!

Pros: Nice people once you get to an agent

Cons: Long lines of confused people trying to figure out which is the right one for them. Need more people giving orientation as people arrive to GRU airport.

Pros: Didn’t have to pay more for the exit row!!!

Pros: punctual, airline staff were accomodating

Cons: nobody speak English

Pros: On time departure, very nice n clean interior, fast luggage delivery at CWB

Cons: Hardly talk n understand English

Pros: Crews worked hard to please under built in circumstances (cramped seating etc)

Cons: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.

Pros: Flight on tine

Pros: The selection of tv shows (Game of Thrones)

Cons: Not much leg room (I’m six feet tall)

Pros: Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had.

Cons: We boarded just a bit late but still arrived on schedule.

Pros: Everything was very good: boarding, plain condition, comfort, entertainment and food

Pros: Good food, good plain condition, good entertainment

Cons: Flight was delayed almost one hour, the cabin was too hot.

Pros: SAME

Cons: SAME AS ABOVE

Pros: V confusing to find the gate - signs not updated and total madness when we got there as many flights delayed

Pros: Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc.

Cons: There were no negatives for me on this flight.

Cons: Extremely uncomfortable seats for such a long flight 10 hrs

Pros: Crew

Cons: Food

Cons: The check in was open too late. The plain is not comfortable Boarding was very confusing

Cons: We flew from NY - Rio de Janeiro via Sao Paulo. Avianca did not allow us to check our bags all the way through to Rio: we had to claim them in SP, then re-check them for the flight to Rio. This was a major inconvenience, and would definitely discourage me from flying with Avianca again.

Cons: Engine problem. Flight was delayed over one hours

Pros: The staff we interacted with were very nice

Cons: We travel across the globe and 1 out of 3 checked bags went missing. If you guessed it was the one with all the critical, more valuable gear for our trip, you'd be right. They ruined my very expensive trip.

Pros: Nothing at all

Cons: The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre..

Pros: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!

Cons: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!

Cons: The food is extremely unhealthy.

Pros: Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food.

Cons: It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled.

Pros: Boarding was organized and punctual.

Cons: It was very hot on the plane. Very little air conditioning.

Pros: I had a plesent flight with good food and good service both ways, the flight timing and connection was very good and the pricing of the jurnay was good. I will defently use the company the next time when I am traveling the same route later. Best regards Jan Christian Nygaard,

Cons: I have no comments to add hear, because everything went fine.

Pros: The check in and punctuality of boarding, take off and arrival was excellent. The flight was enjoyable. I would travel again.

Cons: I didn’t like the snacks.

Pros: The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.

Cons: The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.

Cons: O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado.

Pros: Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME

Cons: I will never use this service again

Pros: Seats are hard

Pros: screens didn't work on flight

Pros: Overall excellent trip

Cons: No complaints

Cons: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.

Pros: Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food.

Cons: It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled.

Pros: I’m time quick to board food and drinks free

Pros: Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc.

Cons: There were no negatives for me on this flight.

Cons: Delayed flight. Missed my appointment.

Pros: Thanks

Cons: All good

Pros: They were very kind!

Cons: Probably the space we need more room, so we could stretch our legs and be more comfy!

Cons: Aeronave muito velha, parecia que ia desmontar no ar.

Cons: The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense.

Pros: easy enough...