Find Cheap Flights from São Paulo to Rio de Janeiro Santos Dumont (SAO - SDU)

CLEAN EFFICIENT

BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!

CLEAN, NICE, EFFICIENT

BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES

It was nice. The staff were great

Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME

I will never use this service again

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

Good service, nice plan, great entertainment on my own phone. Very comfortable, good food

I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense.

DONT BUY YOUR TICKET WITH FLIGHT NETWORK !!!!! I HAD A PROBLEM AND LOST ALL MY MONEY !! ALL THE TICKETS (5 PERSONS) !!!!!!!!!!!!!!!!

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

I’m time quick to board food and drinks free

Lost my luggage

fast flight, cofy seats!

Didn’t have to pay more for the exit row!!!

Clean aircraft and courteous crew

Did not like being bussed to the aircraft

Early departure and comfort and friendliness

Was charged 50 for my bag

Delayed Flight

The crew was very nice and friendly

The discomfort of the seats!

I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again.

Was charged 50 for my bag

O tempo que demorou para sair do avião e pegar o ônibus para o local de resgate da bagagem

Delayed Flight

Clean aircraft and courteous crew

Did not like being bussed to the aircraft

Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew.

On time, good service, comfortable plane.

The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.

The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.

There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again.

T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E

Azul service was good as usual. Plane was on time arrival. No complaints

CLEAN, NICE, EFFICIENT

BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES

The crew was very nice and friendly

The discomfort of the seats!

Boarding was organized and punctual.

Early departure and comfort and friendliness

Clean aircraft and courteous crew

Did not like being bussed to the aircraft

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way.

The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them.

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

Good service, nice plan, great entertainment on my own phone. Very comfortable, good food

I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense.

I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane.

Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board.

Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm

Delay, no place to eT

SAME

SAME AS ABOVE

It was nice. The staff were great

It was nice. The staff were great

CLEAN, NICE, EFFICIENT

BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES

Food could be healthier

CLEAN EFFICIENT

BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!

fast flight, cofy seats!

Boarding was organized and punctual.

- Comfortable seat and clean aircraft at a reasonable price & time - On-time

- Kayak displayed that 1 checked bag was included in fare when it was not

O tempo que demorou para sair do avião e pegar o ônibus para o local de resgate da bagagem

Didn’t have to pay more for the exit row!!!

I’m time quick to board food and drinks free

Was charged 50 for my bag

fast flight, cofy seats!

I like Everthing ......viva air sucks

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

The plane itself was awesome!

The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!

Delay meant I missed a meeting deadline.

fast flight, cofy seats!

Was charged 50 for my bag

Gol decided to charge 35 Reals for each checked baggage. As a result most passengers do not check their bagagge and the crew has to do tetris during 20 minutes in order to accomodate all on-board items. This produces tension among passangers and the crew.

Clean aircraft and courteous crew

Did not like being bussed to the aircraft