Daily cleaning, installation of cabin HEPA filters on flights from Scotland to Stockholm Skavsta
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Scores according to KAYAK customer reviews
"The crew was exceptionally kind. Communication in terms of gate changes could be better"
Cons: "Very very bad."
Pros: "i like the service"
Cons: "water free"
Pros: "Crew were very professional"
Cons: "The seats"
Cons: "Lower the aircondition temp, it was hot in the plane during flight"
Pros: "Flight duration"
Cons: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pros: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Pros: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Cons: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Pros: "Friendly crew"
Pros: "Boarding took forever and we were an hour late"
Cons: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Cons: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Pros: "We had an eventless and safe flight and it was not too cold on the plane."
Cons: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Cons: "Flight was late abolutnie 1 hour"
Pros: "Prices on in flight purchases"
Cons: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Pros: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pros: "Staff cheerness"
Pros: "The Check in was nice and polite"
Cons: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Cons: "Extra charges. £35 to check bags in"
Pros: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Pros: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Cheap fare"
Cons: "No entertainment"
Pros: "Price and schedule. Going on time with no delays. Good value for money."
Cons: "Very hard on baggage policy"
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pros: "Super easy online check-in, comfortable plane, lovely crew"
Cons: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Cons: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Cons: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Pros: "Nothing at all"
Cons: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"
Cons: "All was good"
Cons: "Basic flight. Rude crew and late flight"
Cons: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."
Cons: "Boarding and getting off the plane via bus"
Pros: "The don't say the truth"
Pros: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Cons: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."
Pros: "The flight arrived in KEF even faster than predicted"
Cons: "The boarding was late"
Pros: "leave on time"
Cons: "Small airplane not very comfortable"
Cons: "I did not check in online and was charged a huge fee, 55 euro to be exact. It would have been a nice reminder from the airline to have emailed with reminder to do so and what kind of fee I would be expecting to pay if I did not check in. Very ridiculous and rude customer service."
Pros: "New seats and new walls, didnt shake like last flight. No loose parts."
Cons: "It was deleyed and made me miss my connection bus which was the second to last one. So if id miss it id have to pay 150 euro instead of 12 euro to get to my destination."
Cons: "Not to fly with Ryan air which I won’t be!"
Pros: "Nothing, DO NOT flybw this airline"
Cons: "They charged me 220 pounds at the counter for boarding passes"
Pros: "The cost was the big plus on this flight."
Cons: "Flight was delayed missed my last connecting train"
Pros: "Crew members."
Cons: "Aeroplane needs revamping."
Pros: "The crew was working doing their service well, quick service and I got help at the airport from a very helpful gentleman in custom service."
Cons: "It was my fourth flight with Ryanair in one week and in all those flights it was super cold temperature in the cabin. I asked the flight attendants for a bit higher at every flight but they did not fix it. Crew said that the captain regulates it.. At each flight all passengers in the rows around me agreed that it was very cold and they said that its always cold and the crew never changes it anyway. They cannot expect anything getting warmer, it is always uncomfortable cold. The flights were horrible and uncomfortable because of just that detail. I have problem with my throat and breathing since then. It got irritated and soar. I am a regular flyer becuase of my job and tried Ryanair but it was the coldest trips ever."
Cons: "I had to pay for priority 2 bags only because I didn't want to check my small carry on - frustrating. I was told I needed a paper copy ticket, couldn't get one until exactly 2 hours before my flight according to the ticket agent. I waited patiently while many others checked in (later to see those same people on my flight who clearly checked in before the 2 hours), but then found out from a different ticket agent that I didn't need a paper copy ticket, so I waited there for no reason due to misinformation from your ticket agent. My flight was delayed twice, then they lined us up at the wrong gate. After scanning our tickets, the door wouldn't open to let us out to the airplane, then they lined us up outside the plane in freezing cold winds because they were still cleaning the plane-the guy was still taking the trash out. Where is the "priority" in that? I know I really only paid to not have to check my bag, but it's also called priority - not quite sure they understood that. Will probably never travel this airline again, too much hassle and frustration for such simple things."
Pros: "Got there on time"
Cons: "It's Ryanair - a thoroughly unlikeable airline."
Pros: "Good customer service."
Cons: "The waiting to board was long and our flight delayed so I almost missed my bus if had I would have waited 4 hours"
Pros: "The flight arrived without crashing. 100% survival rate."
Cons: "Cattle call. Couldn’t check in early. No gate announcement until 15 minutes before boarding closed, so had to wait in central area then rush to gate. No policing of unruly gate area. Seated in middle seat that didn’t recline. Had to check in via app prearrival at airport to avoid £55 fee per person. Basically the UK version of Spirit Airlines, but worse."
Pros: ". . ."
Cons: "It was our honeymoon, flight was nearly an hour late. When we asked the guy that was boarding us why the flight was not on time and very late he said ‘wheelchairs and stuff, you know the usual’ and laughed?! I have no idea why he would find incompetence or disabilities funny. The whole scenario was awful. Will not be flying with Ryanair again!"
Pros: "The crew were nice"
Cons: "Check in was a complete disaster. I only needed to check my suitcase as we had our boarding passes already. It was anarchy and we nearly missed our flight despite being there hours early purely because the check in procedure was so chaotic. Then to top it off, my bag was lost and I was given a stranger’s baggage tag. I don’t know how they will be able to trace my bag with this. It is currently missing in action. Great start to a long awaited holiday!"
Cons: "Having to pay fee for airport check in."
Pros: "Cheap flight"
Cons: "Delayed Limited information/explanation provided Ground staff rude"
Cons: "I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY."
Cons: "The cabin bag fiasco"
Pros: "Speed of flight, getting off the plane"
Cons: "Stinking aeroplane, long delays, immigration and security queues"
Pros: "I got to my destination."
Cons: "We were charged almost 200 euros extra because we did not check in online (which we could not do because we had been traveling for 30 hours and did not have Wi-Fi in the air) and when we went to check in the receptionist was rude about the fact that we had not checked in, so we had to go across to a different counter to pay our fee, go back to check in at the first counter, and then was told we could not be seated together, when it turned out the flight was half empty. Besides all of this, the planes are not nice, you are only allowed one carry on (no personal item) and the seats are not comfortable. I thought we would save money but check in fees and ridiculous baggage fees made this flight cost more than a nicer airline."
Cons: "From now on I will pay a little bit more money to have a more comfortable flight. The aircraft Ryanair is employing is easily a couple decades old, and is incredibly cramped. The whole aircraft felt rickety as it rocketed through the sky. Our flight boarded an hour late (not the fault of the airline) and when we got on the plane the crew members hardly smiled and were very grumpy. That's the last time I try to save a quick buck on a cheaper airline."
Pros: "The pilot on the plane at least attempted to explain and apologise. The only RyanAir staff member that seemed to have any slight sense of customer service at Stanstead."
Cons: "Everything. RyanAir Website and app weren’t working so couldn’t download boarding pass and had to queue to sort out. The operator then refused to check our bags into the hold and said we had to take them on plane. Complained as had liquids in case that we didn’t want to throw away and had to queue again for half an hour. The same operator then checked the bags in inexplicably without question - totally pointless waste of our time and theirs. Then we arrived at the gate just in time for it opening and was forced to queue for an hour as the plane was delayed without any explanation or apologies. Hope I am never unfortunate enough to travel with this airline again."
Pros: "You can load and unload from the plane on both ends."
Cons: "They do not offer a complimentary drink and small snack for any flights, short or long. Anything other than a seat comes with a price tag."
Pros: "Customer service was horrifying"
Pros: "Standard Ryan air. Cheap but professional"
Pros: "Excellent crew trying to polish a turd, and it was cheap"
Cons: "I'm waiting 40 years for my effing bag."
Cons: "Everything wasnt fully compensated and when zi asked for help refused to speak to me"
Pros: "Nothing was good about this flight"
Cons: "Flight was delayed by 4 hours, Ryanair lied to us the entire time"
Pros: "Good landing and on time."
Cons: "Took my carry on bag and put I with the checked in bags without prior notice."
Pros: "Our experience with Ryan Air was a nightmare! We liked nothing about the experience!!"
Cons: "We were charged for them to print our boarding passes. We were charged 50 pounds per person because we hadn't checked in online, despite our having done so. We had a change in plans so had to change our flight time after we had booked back in February. . Ryan Air charges more to rebook a flight than the initial cost of the booking, so we just bought another ticket. I will never book on this airline again."
Cons: "Flights ended up being close to or more expensive because of baggage charges. Also, the length of the terminal to board downstairs off the tarmac is ridiculous for an older couple such as we are. The only good thing was (a) a polite airport employee who got us a wheelchair; (b) a second boarding door for rear section seats."
Cons: "Small seats"
Cons: "Went to checkin desk and told to straight to security. Walked to the other end of the airport only to discover our preprinted boarding passes would read at security. Had to lug all our bags back to the Ryan desk, wait in a long line, and get new boarding passes. Then lug our bags back across the airport to security and FINALLY the gate. Don't assume your print at home boarding passes will work."
Cons: "We were stuck on the ground for an hour. Not impressed."
Pros: "everything on this flight went like clockwork the flight left on time and the crew onboard were really helpful and pleasant"
Pros: "no redeeming quality"
Cons: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"
Pros: "Plane was fine, crew was pleasant, flight was on time."
Cons: "We checked a golf bag. It was disaster trying to retrieve it at Stanstead. It took one solid hour, three people, and my husband finally having to get it out or the security area himself."
Pros: "The fact that it got me to Dublin."
Cons: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Pros: "Cheap and cheerful great service very efficient"
Cons: "Very bumpy landing at Glasgow"
Pros: "Quick flight."
Cons: "Would like people boarded according to their seats. Putting the carry on baggage away is disruptive to steady flow of taking seats. So if front and back doors board call in middle 10 rows first."
Cons: "The process of checking in online was very misleading. While checking in online, their website continuously glitched. It would jump back a page, add products that I did not want (such as early boarding) without me selecting those products, etc. Finally after quite some time, I was able to check out only with the products I actually wanted (luggage fees). I received a confirmation email, and therefore I assumed we were good to go. We arrived at the airport to find out according to the staff we had only partially checked in. They could see that we started the process but since we apparently did not fully check in, we were charged £90 (45 per person) to check in at the airport. When I emailed Ryanair customer service and explained the entire situation, they absolutely could not have cared less. As a seasoned traveler, this one really takes the cake for poor customer service. Absolutely the worst experience that I've had with an airline. I will never fly with them again."
Pros: "The flight was on time, clean and the staff were friendly."
Cons: "The seats dont have any form of head support and the seats dont recline at all... This makes for an uncomfortable nap!!"
Pros: "SO CHEAP - $60 round trip from stockholm to london"
Cons: "Cramped seats, no recline, TOO MANY LONG QUEUES, v expensive to check a bag"
Pros: "Low fare. Efficient check in process."
Cons: "Long walk to the gate. No ramp into the plane from the gate. No escalator. You have to go down the stairs and walk to the plane to board."
Cons: "Plane was half hour late and they refused to post that it was delayed. We landed 30 min late. We also SLAMMED into the Tarmac, felt very close to a crash landing. It was a scary. I have never had such a violent landing. Couldn't have been good for the plane. All the passengers were clearly worried. Not the way you want to stay a trip. Not comfortable w this trip, probably wouldn't recommend Ryan. It also feels like your on a subway car in the sky."
Pros: "Ticket Price!"
Cons: "Luggage fee was as much as the ticket!"
Cons: "No one knew where the boarding gate was."
Airlines flying from Scotland to Stockholm Skavsta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Scotland to Stockholm Skavsta
Masks required on board, masks provided on flights from Scotland to Stockholm Skavsta
Social distancing seating
Middle seats unavailable to book on flights from Scotland to Stockholm Skavsta
Testing for antibodies, testing for symptoms for flights from Scotland to Stockholm Skavsta
Waiving of change fees. Search flexible flights from Scotland to Stockholm Skavsta