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Pros: "Seats and crew great boarding was a nightmare"
Cons: "Better boarding patrol"

Pros: "The crew were fine."
Cons: "The flight left on time and arrived at Gatwick 15 minutes early."

Pros: "Flight good, crew helpful and no problem with boarding."
Cons: "No hot food and no announcement in the Airport. Limited choice of other food."

Pros: "The crew were pleasant and helpful"
Cons: "The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens"

Pros: "I like that we were on time for departure"
Cons: "The speed boarding it was confusing,no one was there in the que until they called you to board then People starting to come up from the que that was already there. Speedy boarding should be exactly that."

Pros: "On time"

Pros: "Good service, boarded quick and landed early"
Cons: "Nothing"

Pros: "On time departure and arrival"

Pros: "Helpful and friendly staff"
Cons: "Filth plane"

Pros: "The plane got from a to b safely"
Cons: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"

Pros: "easy"

Pros: "No hassle and all straight forward"

Pros: "On time"

Pros: "Friendly cabin crew"
Cons: "Long delays, little communication, stuffed into a hot bus before the plane was cleaned - not allowed off the bus, no air conditioning and kids crying whilst we were trapped for a while in the bus."

Pros: "Captain kept passengers informed on everything, great flight, helpful crew, fantastic entertainment system."
Cons: "Leg room isn’t great for such can’t a long flight and the food was not the greatest."

Pros: "most pleasant flight i have had. Crew were perfect"
Cons: "nothing"

Cons: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."

Pros: "N/A"
Cons: "I understand the flight was delayed because of the thunderstorm, but even then, the boarding process was horrible, at the airport they didn't know what was going on and people could board with no logic. It's also unbelievable that with a flight with such a delay, where we were told that at the gate that there was a limited amount of food on board, whatever was available (even water) was not kindly offered, but was on sale only."

Pros: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Cons: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Pros: "I was very well looked after by crew."

Pros: "Disembarking"
Cons: "Late"

Pros: "I recently had a difficult time returning to Italy and the part of the journey handled by BA was excellent. They were kind and helpful."

Pros: "Not much, flights were on time is the only positive"
Cons: "Turbulence (other airlines went out of their way to avoid it, by BA didn’t seem to care), BA has got rid of in flight services - so what am I paying so much for? - and made me exit and re-enter through security despite the fact that I’d checked in for a connecting flight. Overall not a positive experience and don’t think I’ll be rushing to fly with them again."

Pros: "Service and price"
Cons: "Nothing"

Pros: "Nothing. Not one redeeming thing to say. What a shame."
Cons: "Everything. Massive delay, but not that much as it was JUST before the threshold (by 5 minutes), cheats. Radio failure was the excuse, followed by crew change - yeah, right, not buying that one - more like radio was fine, but crew wanted to chip off work early and avoid last flight (common tactic for a demoralised/unionised workforce). Border is still broken at LGW. THIS is Broken Brexit Britain."

Pros: "Flight was punctual, left on time and arrived in Gatwick early."
Cons: "Took 2 hours 20 mins to be offered in flight catering on a 2 hour 30 min flight. Next time will be bringing my own food and drink."

Cons: "Flight full takes longer time for boarding . But staff was nice and efficient . Lots of leg room comfortable chairs."

Pros: "The team on board is always trying their best and work hard to make it comfortable."
Cons: "The flight was delayed for almost an hour after boarding which isn't the end of the world but to sit on the plane is worst than waiting for it. They had one disabled customer who screamed all night and to be honest, again, not much you can do about it but it kept everyone awake on an overnight flight. Would've been nice if they had handled the customer."

Pros: "Nothing"
Cons: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"

Pros: "Dealt nicely"
Cons: "Not much different that cheap airlines"

Pros: "The flight was one hour delayed however the captain was extremely good in 1)explaining in details the reason for the delay (air traffic control and parking slot issues) 2) allowing us to take pics in the cockpit! It turned out to be a memorable experience! In terms of customer care, it doesn't get any better, thanks captain!"
Cons: "Delays are never good...."

Cons: "Price"

Pros: "Nothing - I arrived eventually."
Cons: "Undue stress, over booked flight, lost luggage. Zero customer service. Will never fly BA again."

Pros: "The cabin crew were friendly and service was excellent"
Cons: "Keep the complementary snacks and drinks made the flight great after a long day"

Pros: "We landed and I could get off the aircraft. The flight was early - although it meant my transport was late."
Cons: "Check in process chaotic and little information. Why does he in flight menu not have any gluten free options other than crisps or cake or fruit? Would you be happy with this on a 3 hr flight?"

Cons: "late on two occasions first one 20 mins second and the n an hour. Not told why. Then boarding passes had to be reissued with different seats ..whole thing a shambles"

Cons: "M&S Food menu is limited as it is - they then also run out of most items and couldnt serve passengers on a 5 hour flight.."

Pros: "The crew were pleasant and polite. Energetic, good ambassadors for BA."
Cons: "The plane was dirty. My tray table hadn't been wiped down in a long time, and the prior passenger's used flight socks had not been removed from the drawer. The pillow was laughable - - flat as a pancake. . One of the business class lavs was out of service. . This was an overused 777 desperately in need of a refurbishment. And don't get me started on the ridiculous 2-4-2 seating in business class. How does BA think it can get away with it, when competitors offer 1-2-1?"

Cons: "Very bed I will never use this service iny more"

Pros: "Clean plane, efficient cabin crew, very slick boarding."
Cons: "Nothing to make it stand out from the other providers(Flybe, Ryanair, easyJet) as all complimentary offerings have disappeared."

Pros: "Punctual"
Cons: "Seats broken..no free deink"

Pros: "Happy stewards"

Cons: "We were asked to check in our luggage as there was not sufficient space in the cabin which obviously delayed our plans of getting a train to other location from the airport after lading as we had to collect the bags etc"

Pros: "Plane left on time and arrived on time. Went up and came down again without any fuss. Cabin crew were efficient."
Cons: "Boarding took too long. Whilst I was travelling posh at the front of the aeroplane, why not fill it up from the back? I would be quite happy to be the last one on board."

Pros: "Polite considerate staff and more comfortable aircraft."
Cons: "Shame there are no free snacks or drinks on board anymore."

Pros: "Checked in online and very quick bag drop at MCO."
Cons: "Awful food both for dinner and breakfast. Choice of chicken curry or cheese and tomato pasta but had already run out of chicken by the time we were served. Menu doesn't seem to change from one year to the next.Bread bun like a rock, salad uninspiring. Breakfast equally disappointing with a dry bagel and a couple of breakfast bars."

Pros: "Considering all the delays and cancelled flights (due to fog and all London airports closing) this flight was good."

Pros: "Excellent staff"
Cons: "There is nothing to dislike about BA"

Cons: "Seats were very uncomfortable"

Pros: "Nothing"
Cons: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."

Cons: "Flight could’ve arrived on time."

Pros: "What I love the most is the cabin crew through speaker was very funny, breaking the ice by making jokes. I have never experience that before and it's the best start to a flight if you are a bit concerned about flying. Was very easy and organised to board and the crew were very nice,"
Cons: "Nothing at this point"

Pros: "Preferential boarding was useful as the flight was full and cabin baggage space was tight."
Cons: "People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold."

Cons: "Boarding delayedchaotic"

Pros: "Easy boarding and quick to receive baggage in Gatwick"
Cons: "Late opening of check-in. 2 desks allocated so 2 long queues. 20 mins into check-in the queue I was in changed to priority boarding. This necessary information should have been indicated in advance as 90% of the passengers were in the wrong queue. As for aircrew 1 of the female crew was miserable as sin and unhelpful to most passengers"

Pros: "Excellent pilot communication an great flight attendants."
Cons: "No complaints"

Cons: "Why make you board the plane and then tell you there is a 45 minute delay"

Pros: "Staff were excellent. I felt valued as a passenger. EasyJet seem to try to improve their process continually."
Cons: "Nearly every EasyJet flight I take is delayed. I know this can be beyond their control but I think scheduling is a bit tight. That said they keep you updated often and delay times go down as well as up."

Pros: "Crew ok."
Cons: "Automated baggage drop off No one to help with bags. Very late. Sat on plane for ages before lift off. Slow to get a drink. Hardly time to drink it. Very uncomfortable and annotingz experience."

Cons: "Flight late again, plane filthy. Not good enough."

Cons: "Long wait time for luggage to appear on carousel"

Pros: "Nothing"
Cons: "Late and the crew wasn't helpful"

Cons: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"

Cons: "Being late on both journeys! With no explanation"

Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."

Cons: "no WIFI"

Pros: "The crew was polite and friendly"
Cons: "It was delayed like the previous flight with easyJet to the holiday destination"

Cons: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"

Pros: "Smooth flight"

Pros: "Was meant to be a 21.40 flight that was delayed until midnight"
Cons: "Arrived at gatwick after public transport closed with no assistance offered"

Pros: "Pilot's way of explaining delays & diverted route"
Cons: "FRANTIC at Marseille Airport Easyjet security check area Then after unexplained delays, at gate entrance my hand luggage was refused even though it was organised the same way as my outward journey and that was OK. Aggressive checker said it couldn't have been Easyjet - I don't lie, and my outward journey was Easyjet. Had to repack & so spoilt some contents. We were left standing in gate area for ages without explanation."

Pros: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Cons: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"

Cons: "Decompression before landing was awful."

Pros: "They even sold tickets for the Gatwick express to London while we were waiting to board asst the hasta in Edinburgh Scotland.that saved us the line at Gatwick.much appreciated."
Cons: "Easy jet lands at north terminal.you must take a shuttle to the south terminal to get the Gatwick express train."

Pros: "Price"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"

Pros: "Flight on time"
Cons: "Overpriced water £1.80 for small bottle rounded up to €2.50 - double ripoff"

Pros: "New laptop ban was notified by email and text, so all ready when I arrived at airport. This is a lowish cost airline and crew were good, but does offer really good value and worth paying a bit more than some of the cheapest out there. Not too much different to BA, but friendlier and better value. Flight was a bit late leaving, but arrived pretty much on time. Food is also pretty good value, high street cafe prices, although the ham and cheese toastie is not recommended. But everything else was fine."
Cons: "Laptop ban is a pain, but not Easyjet's fault."

Pros: "The flight was very late over an hour late and as a results I have to take taxi from schipol airport to Amersfoort which cost me a lot"

Pros: "Crew pleasant and professional. Explained the headwind would add time"
Cons: "No gate number posted at airport just told the flight was boarding!"

Pros: "No issues on outward flight, flight arrived early"
Cons: "Return flight was delayed for an hour and passengers were not informed why there was a delay until the captain mentioned it."

Pros: "Slight delay in boarding which seemed due to ground staff shortage resulting in 30 minute delayed departure, but overall the flight was good - no complaints."

Cons: "Being delayed Not being told anything"

Pros: "Air being recycled"

Pros: "Value for money"
Cons: "When boarding, they call out speedy boating holders, they forgot to call out families with children's"

Cons: "The chairs dose not move. So it's not very comfortable to sit on"

Pros: "Airport facilities in Edinburgh. No waiting time at security. Water fountaine after security."
Cons: "Plane was delayed by nearly 1 hr. No information of it until 15 min before the scheduled take off time, inspite of me signing up to text alerts at the flight booking. Boarding via bus and just 1 staircase. Passengers with children under 5 years announced to board first, but no chance as no way through unorganised crowd of passengers waiting."

Pros: "Easy boarding--priority boarding"
Cons: "So far to walk"

Pros: "Everything"
Cons: "Nothing"

Pros: "Full flight. One working bathroom. The seatbelt light stayed on longer than I've ever seen on a flight and I was begging the crew to go to the bathroom. Utterly ridiculous. 200 people and one bathroom. Get it together."

Pros: "Flight was on time, staff good."
Cons: "Would not have wanted to be on the flight any longer as there wasn't much leg room."

Pros: "Not much"
Cons: "You gave us no support and little guidance when we had to find our way from Gibraltar airport to the coaches waiting to take us to Malaga airport today for our rearranged flight to gatwick. No one was there to show us where the coaches were, the snack was chocolate and crisps, the meal handed to us in Malaga was a ham baguette! So for us who eat healthy, or gluten intolerant, or vegetarian there was no food available all day... So no support, little directions, no real food and no care... Unless I have to I will never choose to fly easyjet again"

Pros: "Crew were lovely, good leg room as somehow got allocated exit row. Toilets nice and clean"
Cons: "One hour late taking off. I checked in carry on luggage when requested " for the greater good" but added time to journey - shouldn't be necessary. Long bus ride from plane to terminal also added time. Everything else ok"

Pros: "Makeing up lost time"
Cons: "Time taken to board"

Cons: "Approx 35 min delay on departure from London. Long waite time on getting off the plane."

Pros: "The cabin crew were very welcoming, friendly and helpful and the flight crew sounded professional and kept us informed of progress. the food was fine and not horrendously priced."
Cons: "the plane was late arriving and the information received on KAYAK and the Easyjet app did not match the information displayed in the terminal (the apps were correct)"

Pros: "Nothing"
Cons: "Everything Easyjet is simply a poor company. Flights are late and not cheap, staff attention is very weak"

Pros: "Cabin staff"
Cons: "Huge trek to gate. Late - again."

Pros: "Well organised. Pollute efficient staff."
Cons: "One particular member of staff @Gatwick airport who was racist towards non whites."

Pros: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Cons: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."

Pros: "Cheap price"
Cons: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"

Pros: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Cons: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"

Cons: "RYanair always delayed (1h30 delay inbound, 2h delay outbound), that company is a disgrace"

Pros: "Nothing"
Cons: "1 hour flight delay 1 hour delay disembarking due to non-availability of ground staff Another appalling travel experience with Ryanair - they should not be allowed to operate an airline"

Pros: "Not much"
Cons: "Delay"

Cons: "Two hours delayed"

Pros: "Nothing"
Cons: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"

Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"

Pros: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Cons: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."

Pros: "Cabin baggage management"
Cons: "Hold baggage took over half an hour to arrive. Loot enough seats in gate at airport of departure"

Cons: "Gates announced too late"

Cons: "Having to pay to use the toilet on board"

Pros: "Nothing."
Cons: "We had to go to three different desks to get our bags checked in: one for payment, another for printing the bag label and another for dropping off our bag. Also they wanted to charge us 15 quid each to print our boarding pass because the airports wifi wasn't working. This will be both my first and last experience with this company."

Pros: "If you pay for priority boarding you do expect to get first on the airplane But you go with everyone on the bus and since you got first you are among the last to board ...what the point to pay than?"

Pros: "We didn't crash"
Cons: "Our flight was late to take off, and had to queue for 30 minutes at Shannon - before the plane had even landed. At stansted then had to get a long bus to the terminal and wait on the bus for 10 minutes because they couldn't open the doors. Luckily after a sprint to the station we made the last stansted express of the evening (£28 return each - 'London' airports for you)"

Cons: "Plane was late to take off by 40 minutes We arrived at the plane early on the bus, but couldnt board as the stairwell hadnt been fitted to the plane, therefore had to sit on the bus in the heat until the stairs came along"

Pros: "everything on this flight went like clockwork the flight left on time and the crew onboard were really helpful and pleasant"
Cons: "Nothing"

Pros: "Nice, not that noisy"
Cons: "Other passenger a bit loud"

Pros: "Adequate seat room, comfortable flight"
Cons: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."

Pros: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Cons: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."

Pros: "nothing ..."
Cons: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."

Pros: "Not much at all"
Cons: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."

Pros: "Timely departure, relatively smooth check-in"
Cons: "Too much in-flight advertising, no complimentary drinks."

Pros: "A 6 hour delay with rude, nasty staff. I will be making a formal complaint."
Cons: "The staff bullied a girl next to me and have no sympathy."

Pros: "Timing was ok"
Cons: "All passengers were asked to pre-board which meant standing in the bridge to the plane before the plane arrived. We then had to walk down the stairs outside with the mosquitoes then walk up the stairs to the plane."

Cons: "The air conditioning was very high and I think that most passengers feel very cold during the flight."

Pros: "The crew were friendly, plane was clean"
Cons: "The flight was delayed as the flight before hadn't landed, which happens. But when we arrived at Stanstead we waited a long time to get off of the plane, and the bags from the hold were not released for another hour and a half after landing, with no recogition of this or apology for the wait."

Pros: "Nothing! Crew was decent, but not great."
Cons: "Basically everything. Long wait in unannounced. unstructured line (s). Miserable seat."

Pros: "No frills, on time, good value for money"
Cons: "The food selection is nothing to rave about."

Pros: "The flight was on time and I got a good seat despite not upgrading."
Cons: "Some passengers were noisy, but luckily I had earplugs."

Pros: "Friendly staff"
Cons: "Delay by two hours"

Pros: "Ryanair professionals are soo better than a few years ago"
Cons: "To pay for water if I feel thirsty during the flight"

Pros: "Most of the crew were hard working, pleasant and the flight came in slightly early"
Cons: "There was a cabin services director (or whatever his title was) who clearly liked the sound of his own voice. He kept going on and on about how bad the weather was in London and how sunny it was in Portugal. He mentioned rain and snow in London and suggested that people booked a return flight to Portugal in the twenty-five minutes available to them in London after the plane had landed. One joke about the sun versus the rain might have been acceptable but to raise it again ad again just became irritating and an abuse of the PA system. He shouted Halleluja amongst other things when trying to get money out of people for the Ryanair charity. If he wants to be a professional comedian he should change his profession as he was just annoying people and he stopped the flight from being relaxing,"

Pros: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Cons: "Rough landings but not sure if that's due to aircraft model."

Pros: "Ahead of time"

Cons: "Not a lot of point in having priority boarding as everyone on the coach so no priority"

Pros: "They didn't disturb us with as many sales calls down the isle as usual. Smartly dressed crew. Otherwise nothing."
Cons: "Over 4 hour delay Lack of communication Constant queuing No leg room No head rest No entertainment what so ever No food/drink provided FoC No compensation Chair does not recline"

Cons: "Flight delayed by 7 hours"

Pros: "Crew boarding and overall is good"

Pros: "Simple, comfortable, practical & cheap.Love Ryanair...they make quick weekends away possible...Ryanair have changed. In particular the fact that they allow a second small bag in the cabin make them now a lot better than easyjet (My experience with easyjet recently has been much more pedantic & fussy & awkward). Ryanair gets you there cheaply and with a decent degree of comfort and service."
Cons: "nothing"

Pros: "I can't think of any."
Cons: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pros: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"
Cons: "The plane was clean and we boarded on time ..... however we sat on the plane for 2 hours whilst Ryan air staff disembarked a drunk passenger from the plane and found his luggage . It was very obvious whilst waiting at the gate that this man was very very drunk and already being extremely abusive to his partner . Why was he allowed to board the plane causing inconvenience to all the passengers on board and the cabin crew and the following passengers on the next flight ? Yes the team apologised but we weren't provided with any drinks or offered a discount on pod and beverages and practically had to beg to be able to use the toilet during the delay ........ really disappointing"

Cons: "landing was terrible"

Pros: "Crew were fine, but I'd rather pay a few quid more on the ticket to have a better experience. Something between this and BA would be fine for me."
Cons: "Never a pleasant experience, but mercifully brief."

Pros: "The morning flight was over an hour late with considerable time spent on the apron - the evening flight was equally late - I don't have a problem with planes being late - it happens due to weather etc. BUT. only if I am told what is happening, no information was provided whatsoever, this is not helpful...."

Pros: "Busy departure time, waited 45mins in the aircraft for take off. Had to check in our hand luggages due to busy flight so again waiting at the other end to retrieve our baggage."

Pros: "Barcelo hotel it couldn't have better staff. From reception, waitress/bar, and all the people involve in the service, they are all great professionals and it give you the best services. We will come back asap Xxx"

Cons: "7 hour delay"

Pros: "Very good"