£327 Find Cheap Flights from Sheffield to Hangzhou

Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.

Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.

Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!

They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.

Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.

Overall pretty good experience. It would be nice to have caught the attendants even they were flying down the aisle with snacks, and if they could cater to multiple dietary restrictions (bland and no lactose. The customer service chat is a bad experience), but otherwise no complaints.

they are deley vancouver to hankong 3 hour after honkong 20 hour stay there honkong not visa approved and they cant help to visa so we are stay in airport 20 hour even honkong staf very bad person they cant do for us 6 hour we arround they said you there you go there waste time next time i dont want to go cathay stay in honkong

it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.

Great. Efficient boarding process with the face recognition. Plenty of cabin space for luggage.

The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.

The food and service was great. You have to pay a lot for in flight Internet though which is lame.

So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

Crew was great. But a bit understaffed. The business class seat, etc were dated. But comfortable. Some legs had entertainment system from a decade ago. Selections were rather poor. Food was mediocre at best. Actually poor for business class standards. I liked the lounge in Hong Kong. Showers were great. Food was nice.

Very noisy and careless crew on this overnight flight. They should understand customers want to sleep

Everything was fine and I have no complaints or things to note.