Very bad service and food variety will never come back again
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
They should resume the fast track for business / first class passengers
Everything I was good except food quality is very poor
All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
Manchester airport facilities for special assistance was nothing short of disgraceful. Not an Emirates issue but they should be made aware.
My bag stayed in London - it didn't arrive in JFK and I was informed it would arrive at my address next day. I'm still waiting for my bag and it has not been delivered. I have an air tag, my bag arrived at JFK airport around 12pm and it has been moving between terminals since then. Now they said it may arrive 1 am or tomorrow. I'm jet lagged from my flight from India, without my suitcase and may need to miss a work day (Monday) because my suitcase was not delivered at the time it was promised (today, in the afternoon). The suitcase delivery service is not reliable and I'm not happy waiting around the entire Sunday to hear that it may or may not arrive today.
The worst experience with British airways that left me with a delayed flight until the next day and no hotel accommodations available or food voucher. I still have had anyone follow up on this matter
Everything about the flight is better,just to work on the food Everything about the food is very poor
The plane was a long way from departure lounge. The plane looked tired but got us there.
No problems except for a completely full flight. But we were add one because of a previous delayed flight.
Better training for staff, I didn’t even get a napkin with my drink so it was dripping all over !
We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.
Everything was fine, on the first leg of my journey from Manchester to London. But, as happened on my outbound journey from the US, there were immense problems. The plane was delayed more than 2 1/2 hours which led to me missing my connecting flight in the US. No hotels were available and I was forced after a 25 hour journey to take a bus to my house. Just unacceptable.
The flight was provided by Aer Lingus and our seats were in a poor condition (15A & 15C). They looked like they needed repairing/replacing and were uncomfortable for such a long flight. Also the arm rests on Aer Lingus planes do not lift more than around 45 degrees, instead of the usual 90 degrees upright, meaning you cannot maximum the space between you & your travel companion so as to be more comfortable for such a long flight.
Boarding took way longer than it needed to, direction to the gate was abysmally indirect at the terminal and late to be displayed. So i had trouble finding the area, and after getting there no display of what group was boarding and it took so long to get anyone boarded
