A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
The crew was very nice. The equipment on the 747 felt old.
Everything was really great just The aircraft was too old and sounded it will break during takeoff
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
So poor I will endeavour to never fly with them again. Booked flight direct with Lufthansa, LHR to Leipzig, with stop in Frankfurt. Transfer in Frankfurt, via app and website was a '9min walk'...it, quite simply is not - it was a complete terminal change, with passport control & 2nd security check. No guidance provided by gate staff. Missed connection (despite agents at passport control granting line bypass and running for 750m). No assistance from gate agents at missed flight (along with approximately 15 other passengers that didn't make connection. Lufthansa Service Centre staff helpful - their manager was not, stated it was our fault for not leaving enough time to make transfer, revoked compensation....err, how are we supposed to know about construction, new security procedures, late gate changes??? Really??? We went were airline sent us, at pace, they messed up (twice on both legs of journey). Will avoid at all costs in future.
Crew was great. Flight was delayed by 2 hours. Seat was not comfortable. Overall experience was mediocre.
I will not fly them again. Late flight ( no communication as to why)… no one even remotely working to help those with connections that are very narrow off the plane in a hurry … NO ONE understood how to move … and 1/2 the plane was running to connections. I missed mine. Total pain in the arse. A 12 hour trip in total took like 20 hours…. Horrible. 1st Lufthansa flight - and will try not to book them again
Staff was helpful. we left on time and arrived early to destination.
the flight was delayed by 2 hours at origin and i missed my baggage at the destination
