Old flight not worth in economy. Even food was terrible
Very bad service and food variety will never come back again
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.
Seats were very comfortable and the staff too was very friendly.
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
It was great! Kept the time. Provided what was promised
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
I booked and paid for a Business Class seat for myself and my wife. 4 hours before the flight i get a call saying the plane they sent doesn't have the correct layout to accommodate all the business class seats they sold me 3 months earlier at a premium of $1500 a ticket. So they have to bump me from Business to Economy and will give me a $400 credit (total of $800 for both seats) that I could turn in at Abu Dahbi for $400 in US cash. They then promised a row that we could have to ourselves and the arm rests would go up so we could spread out for each of us. My wife was taken care of but I was put in the exit row with the flight attendents set as part of the three...and the arm rest did not go up. When we got to Abu Dahbi, they would not exchange our credit for cash as promised. Very disappointed they took my money 3 months ago and refused to reimburse for the change in seats or follow the promises made.
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
Took a long time for boarding. The flight was comfortable.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
Loading was on time and quick Not very many people
Amazing business class in a single aisle plane. Fully flat seats, pyjamas, amenity kits, all in all a really complete product. Service was good - not amazing - but they did a good job. Got a few hours sleep. Will fly with them again if I can.
From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.
Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight
New aircraft, new and modern. Crew could be a little more smiling.
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
I do not have any issue after travelling but not able to return back to Newyork because my flight is cancelled. Requested to refund my full amount.
Are you KIDDING RIGHT NOW?!? SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!? ARE YOU FEELING OK???
Food is terrible, service is not good. Staff were not personable and rushed food service.
Boarding /lounge :Chaotic boarding , business /first class had a dedicated line but it was upto to the passenger to figure out and use those lines .Oasis lounge is clean but tiny so it felt over crowded . Neither the food nor amenities felt business/first class . Cabin and tech : 2-2-2 configuration needs to go . Leg space is cramped , headsets didn’t work . WIFI does exist or didn’t work on the entire 20 hour journey . Food and crew : Preordered “Hindu Non vegetarian” meal , crew was clueless , they didn’t even bother to ask if they weren’t sure what that meant . Served mediocre vegetarian food though menu had chicken /lamb options . In short , worst business class experience of all the airlines I flew to date . Not sure if there is one area they compete in let alone excel … avoid if you can .
Food was not available in the middle of the trip that is 13 hours
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Beautiful Flight took off on time and everything was good
Seats were comfortable. Be aware there is no alcohol on this airline.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Not much on entertainment, food was good but not delicious, flight was on time
When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!
I appreciated a meal on the shorter flight. It was slightly delayed with no announcement but I was able to determine what was happening.
I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however
Other than the inflight video screen freezing for about four hours everything else was brilliant.
Too bad. Got too much trouble with security screening at New Delhi
The flight was dirty. The screens were not working and people were restless. Food and staff was okay.
We had a pleasant journey in Air India. Commentable service was provided by the Cabin crew.
Poor flight and poor service on Air India service back to US
In my row, nobody's entertainment screen worked - my audio didn't work, my husband's touchscreen didn't work, and the third seat guy's screen was blank! the remote control didn't work on anyone's - which meant we couldn't press the call sign for the steward, we couldn't turn on or off the lights overhead, and we couldn't turn the volume up or down. If entertainment is not your big criteria, maybe going to the toilet/loo is? For a full flight, there were only a handful of toilets to begin with. and then one broke - didn't flush, and the others had a waiting line over over 40 mins. God bless your bladder!! Suggest you wear an adult diper. The hot food was good, honestly, but just get rid of the cold bread! who would eat a cold piece of bread roll/dinner roll. Just don't give it! The crew though were great, I really felt for them, managing a chaotic environment with a shitty plane, God bless them. Overall, never flying this airline. But I wish Tata does something and brings their new planes, because I would love to be a proud Air India traveling Indian. No other flight just gets me from Chicago directly to India!
Our flight was cancelled due to technical issues. Air India staff caused each one of us to go through nightmare before finally placing us in a hotel by 2 am. I was asked to share a single room with a stranger. I insisted that I cannot share the room as I needed privacy due to my vulnerable medical situation (Heart issues, High blood pressure, High Cholesterol and Type 2 diabetics). Even after explaining my medical situation and the need for privacy, Air India instructed the hotel to charge me Rs 4000 for the room and I was forced to pay the amount at 2 am (roughly $49). Air India should refund the amount I paid for my hotel room, at the minimum. Air India didn't have any Standard Operating Procedure to do what/how/when/by whom under this situation. Mom with babies, Elderly people and people with medical condition like me were forced to wander from here to there and talk to each person right from 10pm all the way till 2am. The Air India staff didn't have PA system to give a consistent announcement, instead they were murmuring on a one-o-one basis with more than 200 passengers. It was a sight of utter mismanagement and lack of commonsense. I will not ever, I MEAN EVER TRAVEL an Air India flight even if it is free, and will not recommend Air India to anyone I care.
