£326 Find Cheap Flights from Tirana to New York John F Kennedy Airport – Compare and Save

The preboarding and the gate organizing management was poor, unorganized and mismanaged. While standing in the business line I kept getting ignored and the personnel kept checking in others, right in front of me until I finally spoke up and pointed out their clear signs of ignoring me while patiently waiting to be checked in. Once checked in the gate the personnel kept chit-chatting and not managing which group is to board, being totally nonchalant, unorganized and behaving amateur-like . Very unprofessional and unlike the quality the Austrian Airlines brand otherwise provides. The crew on the plane are always fantastic and the best. What a shame the crew on the ground was so mediocre.

Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.

Loved the courtesy and punctuality. Very professional and most importantly on time.

Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.

I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time

One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices

Landing was a little hard. Food was not great My prior review was for the flight to nyc too

Tirana was crazy check in and getting bussed to another gate. Both Germany stops were intensive customs but organized, but that wasn't the airlines problem. The crews were fabulous on the planes. The announcements were not easy to understand in English, slurred speech. Customs inthe US were fast. We waited for luggage, three later arriving planes had their luggage and left before us

My luggage was lost and I did not receive any compensation

The problem is with Kayak and Underpricer. You overcharged me for a change fee and for seats that I did not get. You owe me $600