Avg. flight duration | 1h 37m |
---|---|
Flights arrive in | New York |
Flights depart from | Toronto |
Flight price | £134 |
Distance | 341 miles |
Airlines | WestJet, Delta, United Airlines, Porter Airlines, Air Canada |
Cons: Non comfortable cold sensation.
Pros: Ease to board, on time boarding
Cons: Return to gate prior to take off
Pros: I had 2 checked in bags, the charge a bit to high, When fly between Canada - USA, 1 allowable check-in luggage should be included in the fare. Please think about it.
Pros: The pilot was very informative about when we were leaving and what was causing delays
Cons: The flight attendant was pretty rude when I asked for help with finding space to put my carry on bag. The seats were INCREDIBLY uncomfortable, they are too shallow and I felt as though I was going to fall off of the seat
Pros: The crew was friendly and attentive. Boarding was seamless and smooth. Departing from New York, they proactively asked the passenger to volunteer checking their carry-ons ahead of boarding so they didn't have to waste time when boarding the flight.
Cons: There was no entertainment. The snack could have been something more substantial. The overhead cabin space both for departing Toronto and departing New York was was insufficient.
Pros: The boarding was very quick
Pros: The crew was amazing my daughter is still talking about how nice they were to her.
Cons: Nothing at all!
Cons: Being on time
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Pros: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Cons: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Pros: The crew in the plane was very nice. The pilot gave us many updates. There was available entertainment on flight.
Cons: The plane was again delayed. 4 flights with United, ALL 4 flights delayed. Plane is not quite comfortable. Boarding was messy. Could use lane for group 1 once they are boarded for all the other groups or have 2 ppl boarding for faster smoother turn around.
Cons: United have somehow managed to make their newer planes (777) even less comfortable then their old ones, I thought that was impossible but they found a way.
Pros: Speedy departure and arrival early
Cons: There were a few bumps. Would be nice to use points for seat upgrades
Pros: Good
Cons: Good
Cons: The fight was fine. however on the flight to Houston they loaded one of my suitcases onto another flight. It arrived to late for me to get it before the ship left. Their customer service is horrible!!! They continually lied about where my luggage was. Never again!!!!!
Cons: Delayed twice. No compensation for delays that resulted in hotel cancellations.
Cons: 3 different delays. Sat on runway for over 3 hours in Toronto and then Newark. The one bathroom on the plane was full and started to overflow so we were sitting on runway for an hour and a half with no bathroom and could not get off.
Pros: Simple, easy, fast.
Cons: Small waiting area.
Cons: Flight was delayes
Cons: Delayed return flight in addition to delayed departing flight. Ruined entire schedule.
Cons: Flight was on time
Cons: Time is money. Instead of telling customers to arrive 3 hours before departure and it is their problems if they can make it, a better way to be helpful is to have representatives ready to spend 3 minutes to look at customers' status, offer feasible options and point people to the right directions right away. Be a part of the solution! Don't be such a pain when you can offer a helping hand.
Pros: Efficient, vigilant and helpful crew
Pros: Tv options
Cons: I'm only 5'10" and my knees were digging into chair in front of me. Also, we had everyone boarded about ten minutes early (which is awesome) and we were told we would leave a bit early, but then sat there for about 15 minutes and departed even later due to long line for take off.
Cons: Toilets were dirty and not enough toilet papers
Pros: On-time scchedule
Pros: Not much
Cons: The waiting area, lateness of the plane
Pros: I had 2 checked in bags, the charge a bit to high, When fly between Canada - USA, 1 allowable check-in luggage should be included in the fare. Please think about it.
Cons: Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting.
Pros: Nothing
Cons: Delays
Pros: Crew was good.
Cons: N/A. No food was served due to turbulence which is uncontrollable.
Pros: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.
Cons: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.
Pros: Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Cons: Flight was delayed, for unkown reasons.
Pros: Coach seat in economy. Enough said.
Cons: In flight entertainment was down for entire flight.
Pros: Screens provided. Power outlets at seats.
Pros: Nice & quick! Made me feel safe even though it was icy!
Cons: Nothing really.
Pros: It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel
Cons: They kept delaying this flight but not telling us. First it was delayed to 6:50; at 6:51 I asked whether it was further delayed and was told no, we were about to board. Five minutes later the screen said 7:15 (and later, 7:35); at no point was there any announcement about these further delays. They then stowed carry-on luggage below, so passengers lost access to any entertainment in their carry-on. There was no entertainment on board.
Pros: It my first time with westjet, it surprised me with feee upgrade to plus seat, the service is expectacular ! Looking more flights with them in the future
Cons: Nothing
Pros: Crew was great.
Cons: Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!
Pros: I had 2 checked in bags, the charge a bit to high, When fly between Canada - USA, 1 allowable check-in luggage should be included in the fare. Please think about it.
Pros: Complimentary wine - friendly staff
Cons: Late departure- disorganized boarding
Pros: Not much
Cons: The waiting area, lateness of the plane
Pros: The crew was very courteous! No one bumped my arms!
Cons: They didn’t let us know why our flight was one hour late,
Pros: Porter is by far the best airline. The staff is great, they're always accommodating and the airport is so convenient. they're delayed frequently but I continue to seek out porter above all airlines first.
Cons: Often delayed, I fly porter a lot and they're rarely on time.
Pros: ?
Cons: Nothing
Pros: The service both on board and in the airport was wonderful. This helped make my trip that much more enjoyable, and can't imagine picking another airline to Canada - I will always pick Porter Airlines!
Pros: Waiting for your plane, the actually gate in which you waited was nice.
Cons: I did not like how there kiosk worked because I didn't have access to a 6 digit confirmation number or they didn't give me an email todo online check in early.
Pros: Took off on time and it was a smooth flight.
Cons: The boarding process was unorganized. Once your ready to board you should call out seat numbers starting from the back of the plane to the front and if someone tries to board before their seat has been called they should have to wait. This would eliminate all of the passengers to rush on line in order to get to their seat and to have space in the over head compartment.
Pros: Comfort and legspace
Pros: Wifi Decent snack More then 1 drink in plastic cup. How about full can TV working
Cons: No smile on your staff They look frumpy in their uniforms like nuns
Pros: Flight was for the most part on time
Cons: Flight attendant was mean and nasty. She asked me to take my headphones off, to which I complied but shook my head as I took them off. The flight attendant then started shouting at me as to why I shook my head and she got loud and confrontational for no apparent reason. I just looked at her in disbelief without saying a word. I don’t think I will travel WestJet ever again.
Cons: Ridiculous baggage policy. Boarded among the first passengers in the last zone group to board the aircraft. All overhead bin space already gone. Sat with my knees up around my chin for whole flight. Very uncomfortable.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Cons: Leg room was lacking.
Pros: The crew was amazing my daughter is still talking about how nice they were to her.
Cons: Nothing at all!
Cons: Being on time
Cons: Toilets were dirty and not enough toilet papers
Pros: Crew was responsive
Cons: Late departure, sitting on the tarmack for hours, most uncomfortable seats
Cons: 7 flight delays, over 1 hr 20 min to board, poor service, reboot entertainment system 4 times
Cons: A better snack option would be appreciated
Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.
Pros: It my first time with westjet, it surprised me with feee upgrade to plus seat, the service is expectacular ! Looking more flights with them in the future
Cons: Nothing
Pros: It was smooth right from booking online uptil reaching destination
Cons: As it was an early morning flight I would suggest a better snack something like sandwich keeping in mind if giving option for veggie
Pros: My first experience with West jet very enjoyable i would recommend!
Pros: I had 2 checked in bags, the charge a bit to high, When fly between Canada - USA, 1 allowable check-in luggage should be included in the fare. Please think about it.
Pros: Over all the flights were great. On time, smooth and friendly staff.
Pros: Crew were very good but the seats were not comfortable for an eight hour flight
Cons: A little bit of leg space
Pros: The crew was amazing my daughter is still talking about how nice they were to her.
Cons: Nothing at all!
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: Food were bad. Out of air condition
Pros: Nothing
Cons: Everything. Awful plane, seats and service
Pros: The flight was short
Cons: We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there"
Pros: Entertainment was very nice! Boarded on time
Pros: Fantastic minus the fact this flight was canceled without any notification.
Cons: I wasn't notified that my flight was cancelled until I tried to check in online a few hours before. Then I was booked on a terrible next day combination. I had to book with another carrier for $400. I missed out on time and money.
Pros: Great crew
Cons: More legroom
Pros: Screens provided. Power outlets at seats.
Pros: . The staff was and movies waa the only good part of the flight.
Cons: I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money
Pros: Fair space
Cons: Head steward with an attitude
Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.
Pros: Staff polite and provided fast service.
Cons: Boarding was hazy and let room for loosing the plane.
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Pros: My flight got cancelled many times due to the weather condition. I’m happy that west Jet keep sending me the updated flight. And when I have to call and speak to someone, my calls got answered within 15 minutes. I’m happy with the service over all. Thank you.
Cons: slight delay in takeoff but otherwise good
Pros: On-time scchedule
Pros: Very good
Cons: Food v
Pros: Nothing
Cons: They were not on time
Pros: small and uncomfortable
Cons: respectful size seat
Cons: More room.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.
Pros: Staffing was great!
Cons: The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans.
Cons: Toilets were dirty and not enough toilet papers
Pros: Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself.
Cons: Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time.
Pros: Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time.
Pros: Not much
Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.
Pros: Crew
Cons: Mechanical Maintenance
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