|Avg. flight duration||1h 33m|
|Flights arrive in||Toronto|
|Flights depart from||Newark|
|Airlines||Air Canada, United Airlines, Delta|
Pros: Great crew. But aircraft had mechanical issues.
Cons: Stuck on plane for 90 minutes before take off.
Pros: The person who checked me in at Newark was very sweet and helpful. Also, at Newark, the blond woman who was organizing people so they didn't miss their flights waiting for security was very courteous and professional; she made people feel informed and calmly got everyone on their way.
Pros: There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service.
Pros: Crew on board as accommodating as they could be.
Cons: Arrived at the airport to find hundreds of people on line trying to check in. No Air Canada employees were explaining anything to anyone, as we all stood in line for over a hour, nervous we'd miss our flights. Word was passed from the front of the line that the system was down. They held planes, so I guess everyone eventually made it to their flights--but not until everyone was stressed out to the limit. Lack of assistance from Air Canada personnel was glaring.
Pros: Crew was helpful
Cons: Didn't like the delay Had to check carry on
Pros: The bigger seat and more room
Cons: Flight attendants not walking around and pick up the trash. I had to take the trash back to the garbage. I saw the ladies just chatting in the back.
Cons: It would have been great but they ran out of Buffalo Trace halfway through the flight - or that is the line from flight attendants
Pros: The crew, the speed (we arrived early), the boarding.
Pros: This was a horrible experience from the onsite until the landing.
Cons: Better communication from the beginning and feedback about what was actually going on would have been helpful.
Cons: They over sold tickets
Cons: Air Canada is always late to board, take off, or to depart from the aircraft for the most random reasons. Every time I fly with apr Canada I can never depart or arrive in time; it's always a problem.
Pros: price was good, considering to china it's 13-1/2 hours
Cons: seems like the seats are narrower and tighter (fore & aft) then before
Cons: Flight was delayed by 30 min
Cons: Flight was cancelled 5 mins before I arrived at airport and never received any notification
Pros: There was no flight
Cons: Flight left without notification. This was my dads connecting flight and it was missed, due to delays.
Pros: arrived a bit early
Pros: Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight
Pros: The crew was nice, the flight was so short, there was little interaction with them.
Cons: Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin
Pros: Flight was good.dela
Cons: Delay for both ways
Pros: Flight went extremely smooth. No issues during the layover they even got us an earlier flight to our layover destination, giving us more time between flights.
Cons: Flight was delayed - no problem. But. Then kept getting delayed til I knew my connecting flight was missed. Talked to gate attandent who could care less. Told me and many others not her problem. Need to talk to someone in Toronto. Fortunately in Toronto they took care of things
Pros: Flight was ontime! Attendants were corteous
Pros: TSA precheck
Pros: compliance in the boarding
Cons: in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat
Pros: There was one crew member was passive aggresive and doing his best to annoy the whole trip, I had to get other crew involved, he was hitting on my friend as well.....
Cons: This was a United flight sold as Air Canada to me and Lufthansa to my friend. This made check in twice as long since we went to the wrong counters. The quality was horrendous for an international flight and the entertainment system was broken. I paid atleast 50% more than I should have. Never fly UA
Pros: I was only a few minutes late and was not allowed to check in my bag or to board the flight.
Cons: They could have let me board!!
Cons: Check in was just awful. Then a three hour delay and no one was forthcoming.
Pros: The aircraft was new
Cons: The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time
Pros: Crew were very hospitable. Seating and take off moved at a good pace
Cons: Entertainment was limited. Smaller plane / less space
Cons: seat awful, legroom awful, crowded overhead bins, jammed with people
Pros: The Lufthansa crew was very friendly on all legs and provided excellent service. The good was actually good.
Cons: The seat could have been more comfortable for a long trip but still better than your typical American airlines.
Pros: My original flight and rebooked flight were both canceled, then this flight was delayed. Even with the extra time, we still sat on the runway because paperwork wasn't in order. It was just a mess.
Cons: I had to rebook my own flight and considering the plane was already delayed, it should have departed as soon as we left the gate.
Cons: We were delayed for an hour sitting in the tarmac because of “VIP” which sucked
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