Avg. flight duration | 1h 35m |
---|---|
Flights arrive in | Toronto |
Flights depart from | Newark |
Flight price | £145 |
Distance | 336 miles |
Airlines | Air Canada, Delta |
Pros: Everything went smoothly. We even landed a good 20 minutes before we were supposed to. Best flight I've been had
Pros: Everything.
Cons: The delay from Toronto to Newark which makes me pay extra money for my parking.
Cons: We were not allowed to board at EWR for want of Canadian transit visa. KayaK or Vyama never informed us us about this requirement We are Indian nationals. SimIler to us we saw two more families stranded at EWR who have come to catch the same flight.They have all booked this flight through Vyama/Kayak. Two senior citizens
Pros: Boarding by zones worked efficiently and boarding was quite smooth. Flight was smooth as well.
Cons: First time flying this airline and I was surprised to see TVs on the plane though they had a smaller selection than other airlines. They made an announcement at the gate before boarding that anyone with a US passport had to complete an info card. I feel that was an inefficient way to collect that information as people who arrived after the announcement did not complete it. The card seemed a bit pointless.
Pros: The people at the front desk in gander were great
Cons: There were delayed at every stop. I had a 9 hour delay because the flight attendant had food poisoning. How was there not a replacement?
Pros: There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service.
Pros: Early and luggage delivered quickly
Cons: Flight was delayed 4 hours
Pros: Nothing
Cons: They over sold tickets
Pros: Crew on board as accommodating as they could be.
Cons: Arrived at the airport to find hundreds of people on line trying to check in. No Air Canada employees were explaining anything to anyone, as we all stood in line for over a hour, nervous we'd miss our flights. Word was passed from the front of the line that the system was down. They held planes, so I guess everyone eventually made it to their flights--but not until everyone was stressed out to the limit. Lack of assistance from Air Canada personnel was glaring.
Pros: Nothing
Cons: Everthing
Pros: I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight.
Cons: They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane.
Cons: When I arrived in Seoul, Asiana would NOT grant lounge access. I had a business class tkt to Korea, and Asiana does NOt offer biz class to my destination...very huge let down.
Pros: Some staff were professional and nice.
Cons: The staff at the check in counter need some additional training because they didn't notice that the boarding pass that they gave me did not give me a seat on my flight. I didnt notice until boarding the plane. I showed the customer service agent at the gate and that's when she told me I didnt have a seat on the plane and that they had to get me one before I could board it. Everything ended up working out in the but the same problem happened with another flyer and they couldn't get her a seat. So she had to wait for the next flight!! I felt bad for her because like myself she paid for a seat on that plane and because of Air Canada's horrible system she missed her flight. Also, my flight to Newark was nightmare because my flight from London to Toronto was delayed, and my connecting flight to Newark left without waiting for me and other passengers on the delayed plane. I think that's the most crazy thing because all us passengers paid for that flight and we had no choice but to wait the next day. We were accommodated with a hotel after waiting hours and hours but it was still very frustrating.
Pros: Flight was good.dela
Cons: Delay for both ways
Pros: There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service.
Cons: We were not allowed to board at EWR for want of Canadian transit visa. KayaK or Vyama never informed us us about this requirement We are Indian nationals. SimIler to us we saw two more families stranded at EWR who have come to catch the same flight.They have all booked this flight through Vyama/Kayak. Two senior citizens
Pros: Our connecting flight was cancelled due to weather. That is truly out of the airline’s control. What is in their control is communicating the status of the flight with us. When we checked in they took email addresses and cell phone numbers for status updates. We never received any updates. Consequently we didn’t know the flight had been cancelled until it was too late to make an adequate adjustment. On top of that we had to deal with the worst customer service rep in the world at the ticket booth when we struggled to make alternate plans. Completely unsatisfactory experience.
Cons: Nothing.
Pros: Great crew. But aircraft had mechanical issues.
Cons: Stuck on plane for 90 minutes before take off.
Cons: Air Canada is always late to board, take off, or to depart from the aircraft for the most random reasons. Every time I fly with apr Canada I can never depart or arrive in time; it's always a problem.
Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever
Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price
Pros: Nothing
Cons: Everything. Awful plane, seats and service
Pros: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Cons: Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Cons: Flight got cancelled and no alternative arrangements made Worst thing the guy at front desk did not even announce the cancellation and subsequent impact Poor customer service
Pros: Everything
Pros: There was an excellent agent during boarding. I didn't catch his name but he was a tall dark skin gentlemen and he went over and beyond to assit me. His kindness left a lasting impression on me. I only wish I had his name, because he deserves to be noticed for his excellent service.
Pros: Gate customer service (Jaslon) at Newark Airport was great. When my flight from Newark to Toronto was late and I was going to miss my connection, Jaslon was very helpful by rebooking me on a better flight and having my bags transferred immediately. Second checked bag fee was reasonable,
Cons: You pay for everything - snacks, headphones, food. Slow counter service at check-in at Newark
Pros: Some staff were professional and nice.
Cons: The staff at the check in counter need some additional training because they didn't notice that the boarding pass that they gave me did not give me a seat on my flight. I didnt notice until boarding the plane. I showed the customer service agent at the gate and that's when she told me I didnt have a seat on the plane and that they had to get me one before I could board it. Everything ended up working out in the but the same problem happened with another flyer and they couldn't get her a seat. So she had to wait for the next flight!! I felt bad for her because like myself she paid for a seat on that plane and because of Air Canada's horrible system she missed her flight. Also, my flight to Newark was nightmare because my flight from London to Toronto was delayed, and my connecting flight to Newark left without waiting for me and other passengers on the delayed plane. I think that's the most crazy thing because all us passengers paid for that flight and we had no choice but to wait the next day. We were accommodated with a hotel after waiting hours and hours but it was still very frustrating.
Pros: Nada
Cons: Always late, overall service is appalling. Only reason they are around is due to protective policies of the Canadian government
Cons: Paying for baggage.
Pros: We were very impressed with Air Canada and would highly recommend flying with them to any destination!
Cons: Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight.
Pros: The flight attendant Kaldon was amazing. He was friendly, professional, and you could tell he loved his job. He truly made the short flight something special.
Pros: Boarding by zones worked efficiently and boarding was quite smooth. Flight was smooth as well.
Cons: First time flying this airline and I was surprised to see TVs on the plane though they had a smaller selection than other airlines. They made an announcement at the gate before boarding that anyone with a US passport had to complete an info card. I feel that was an inefficient way to collect that information as people who arrived after the announcement did not complete it. The card seemed a bit pointless.
Cons: After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon.
Pros: Early and luggage delivered quickly
Cons: We were not allowed to board at EWR for want of Canadian transit visa. KayaK or Vyama never informed us us about this requirement We are Indian nationals. SimIler to us we saw two more families stranded at EWR who have come to catch the same flight.They have all booked this flight through Vyama/Kayak. Two senior citizens
Cons: Flight was cancelled 5 mins before I arrived at airport and never received any notification
Pros: The flight attendant Kaldon was amazing. He was friendly, professional, and you could tell he loved his job. He truly made the short flight something special.
Pros: Crew was good.
Cons: N/A. No food was served due to turbulence which is uncontrollable.
Cons: Crazy rough, fast landing but not boring!!!
Pros: Nothing
Cons: Everything. Awful plane, seats and service
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Cons: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.
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