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The only negative thing was boarding a Copenhagen-bound flight in Toronto. The middle aged woman at the desk gave me some bad time, claiming they wouldn't allow me to board the flight, switching to russian in the process. After I asked her to speak English and explained her that I had to reroute with the airline due to flight cancelations that where beyond my contro and will be leaving the Shengen zone promptly, she told me I had to check in my small bag because the flight was full and they needed someone to give up their cabin luggage. After I refused, she told me she would have to check my bag if it fits the allowed dimensions, which it did. I understand she's not an SAS employee, I understand she needs to check the documents and also make sure there's enough room for overhead bags on a plane. What really made me mad was her hostike tone and the beyond poor communication skills. Basic politeness would go a long way.

The seat in economy are comfy, with some legroom and shoulder room. The food was above average. The plane was newish.

The connection time from the flight to Stockholm and the flight out of Stockholm was too short. Due to a knee injury, I almost missed the second flight. From deplaning at E5 to boarding at F69 takes more than 40 minutes.

The stewardess was incredibly rude. The gave you only one drink with dinner.

Cancelled flight, wasn't refunded paid selected seats. Poor customer service. Called airline and they didn't realize the flight was cancelled until several hours after the email notice was sent.

Really good. Everything went smoothly. That's what I hope for when I'm on a long flight, especially with multiple changes. Thank you SAS.

I expected more, but they will nickel and dime you for everything. I did not enjoy flying with this airline.

I was unable to rebook a flight booked through cheap flights. Could not rebook, despite premium eco.

in Austria they made me check in my carry on luggage, and it never arrived in JFK... I had medication there on ice that is useless now, I filed a report and they still cant licate my luggage? what kind of joke is this?

The crew was friendly, the flight was pleasant. Thank you for your service!