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Pros: Very modern

Cons: Newer movies

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

Pros: Very helpful crew

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

Cons: There was no wifi on flight

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Cons: The plane was very hot

Pros: Easy boarding with no wait time, very straightforward transfers to hotels on arrival with Thomson organised coaches.

Cons: Very small and confined seats led to an uncomfortable flight. Cabin crew were not attentive.

Pros: Perhaps because I'd previously flown Premium Cabin on the Dreamliner but I found the seating uncomfortable. I've flown long haul economy with both Etihad and Singapore and was expecting the Dreamliner to be up there with these airlines. Sadly not. In all other respects the flight was fine. Boarding, food etc all good.

Cons: Seating uncomfortable

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

Pros: Very modern

Cons: Newer movies

Cons: They have to improve the boarding process a bit.

Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!

Cons: The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash.

Pros: Crew was nice

Cons: It would have been better if the flight wasn’t 3 hours late.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: The crew are amazing! Attentive and friendly.

Cons: The seats could have been bigger.

Cons: Delays, took my hand luggage into the hold,

Cons: The plane was very hot

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: Nice attention and good food. Plane and seats are confortable

Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Cons: Pay attention to passengers.

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Cons: Ran 2 1/2 hours late, poor customer communication

Cons: Safe and happy travel!

Pros: Yes

Cons: It was well executed flight

Pros: Bags were waiting on Carousel

Cons: Slightly delayed due to incoming flight delayed

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

Pros: Perhaps because I'd previously flown Premium Cabin on the Dreamliner but I found the seating uncomfortable. I've flown long haul economy with both Etihad and Singapore and was expecting the Dreamliner to be up there with these airlines. Sadly not. In all other respects the flight was fine. Boarding, food etc all good.

Cons: Seating uncomfortable

Pros: Efficient and timely

Cons: Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Entertainment was amazing

Cons: Seats a bit hard

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Pros: the drinks

Cons: seat reservation. having to pay for luggage....

Cons: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.

Pros: Like the overall KLM experience

Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Cons: Entertainment

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.