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Cons: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite

Cons: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.

Cons: Boarding process

Cons: 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona

Pros: Too long ago!

Pros: Flight was fine

Cons: Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors.

Cons: Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned.

Pros: The airplane

Cons: Flying on time

Cons: Business area crew needs to better service from Bogota to san salvador.

Pros: The facilitie to board

Cons: They no have entertainment

Pros: Buena comida a bordo y peliculas de entretenimiento.

Cons: Asientos incómodos oara un viaje de 10 horas.

Pros: Great customer service

Cons: The seats are really small. Even for people not considered tall.

Cons: At BA staff treats you inconsistent

Pros: ON time Flight

Cons: Nothing

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Cons: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.

Cons: Smelled badly of fuel

Cons: 3 hours delayed due to a mechanical problem.

Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.

Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight

Pros: Staff was friendly and happy.

Cons: Seats are not the most comfortable.

Pros: I got me there and back

Pros: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona

Cons: Change management

Cons: 6h delayed

Pros: Friendly and courteous

Cons: Like that is good

Cons: Bags did not make the flight. Served no water or drinks.

Cons: Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again

Pros: Boarding was seemless and nice

Cons: There was a delay which was communicated, inflight entertainment could have been better

Pros: nothing

Cons: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.

Cons: Seats far too small and uncomfortable.

Pros: Fast and efficient

Cons: It was flawless, no improvements needed

Pros: There was a good amount of room on the plane with comfortable seating.

Cons: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.

Pros: Seats comfy plenty of room

Cons: The delay which was no fault of Vueling

Pros: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member

Cons: Nicer behaviour from crew, smile is easy.

Cons: Nicer crew.

Pros: Everyone on the crew was very friendly, even for a short flight.

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Cons: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Cons: Punctuality. I landed over 2 hours late

Cons: Flight arrived late, didn’t land at the specified time. Loss the connection.

Cons: My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England.

Pros: Friendly and courteous

Cons: Like that is good

Cons: Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again

Pros: New Boeing 787. Nice aircraft

Cons: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.

Pros: Timely departure and quick boarding.

Cons: Seats were not comfortable and staff was not exactly tentative.

Pros: The price was cheap

Cons: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived

Pros: The crew seemed very nice.

Cons: The flight could have been on time.

Cons: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!

Pros: Timely departure and quick boarding.

Cons: Seats were not comfortable and staff was not exactly tentative.

Cons: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.

Pros: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay.

Cons: Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.