Find cheap flights to Cooperstown

Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."

Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"

Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"

Pros: "Entertainment and crew attitudes both excellent"
Cons: "On board seating. Getting far too cramped for long=haul flights"

Pros: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Cons: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Cons: "It was late leaving."

Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."

Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Pros: "Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!"
Cons: "Didn't get Terminal info via email before leaving home!"

Pros: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Cons: "USB socket on the entertainment on both flight out and return was broken."

Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Cons: "More leg room"

Pros: "As usual, punctual flight with friendly crew."
Cons: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."

Cons: "Good overall"

Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"

Pros: "I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!"
Cons: "The seats weren’t comfortable enough for me to fall asleep."

Pros: "Food and snacks!!!!!"

Pros: "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Cons: "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Pros: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Cons: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Cons: "The flight change the gate number immediately so I missed my flight"

Cons: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Pros: "Staff was very friendly"
Cons: "Headphone jacks are costume, could not use my own."

Cons: "These seats are small"

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Pros: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Cons: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Pros: "Seat is very comfortable"

Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Cons: "After 14 hours the seats were like sitting on spikes"

Pros: "Good entertainment, food and in-flight crew"
Cons: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."

Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."

Pros: "On time."
Cons: "."

Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Pros: "Good Virgin experience though food was not brilliant"
Cons: "Seating was very uncomfortable. Hardly any padding in the seats and very little leg room. Far worse than any previous Virgin flight."

Pros: "NA"

Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"

Pros: "Everything!"

Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"

Pros: "Did not take the flight in the end"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Cons: "My headphones and those of my neighbors did not work."

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"

Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."

Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("

Pros: "Crew, fabulous, Plane configuration, GENEROUS, just the best flight I've experiences in a very long time!"
Cons: "Some meal choices were a bit sparse. That's my only complaint!"

Pros: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Cons: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Pros: "Food was great. Movie selection was good."
Cons: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."

Pros: "Flight attendants were amazing"

Cons: "Wifi was completely useless. I prefer to pay to get simething."

Pros: "I had an awesome seat 10a with plenty of leg room."
Cons: "It was as good as can be expected."

Pros: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Cons: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."

Pros: "Food was so good. Crew was also very nice."

Pros: "Entertainment and food and service were great."

Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Pros: "Amazing service and F&B offered was wonderful"

Pros: "Crew were friendly. Food was ok. Gave us lunch, snacks, warm cookie and sandwich/dinner for 9 hour flight. Needed all of it."
Cons: "Space would have been really tight if not moved to bulkhead."

Pros: "Good crew, good service."
Cons: "No complaints!"

Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."

Pros: "Everything. Food, staff, checking in. All were great"
Cons: "Would have preferred they let me choose a window seat. I wasn’t given the option"

Pros: "The crew were kind and courteous. The seat was comfortable."

Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Cons: "Crew was rude and made everything seem like a chore."

Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."

Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."

Cons: "One of the older male flight attendants was not polite. Got a ride, short response when asking him for anything."

Pros: "Good films"
Cons: "Seats cramped, legroom bad"

Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."

Pros: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."

Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"

Pros: "The crew was amazing. They were attentive and very professional"
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average. The crew"

Cons: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."

Cons: "Delays!"

Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"

Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"

Pros: "The food was excellent, as well as the flight attendants."

Pros: "Extra leg room with Sky priority"
Cons: "We upgraded to Sky priority but we're not allowed to load with Sky priority. They made us wait for Zone 3. We also did not get the designated overhead space we paid for and had to put our bags under the seat in front of us. A bit disappointing to pay $240 extra and not get what we paid for."

Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."

Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Pros: "I like Delta empowering women."

Pros: "Meal quality has improved"

Pros: "Plenty of movies and music to entertain"
Cons: "Economy seats have no leg room and seats are very uncomfortable to your back during a 8hr flight. Flight attendants skipped rows for drinks, snacks, etc and would have to be called back. Paying close to a thousand per ticket, you'd expect a little better experience but oh well."

Pros: "Service was good. Attendants polite. Information good."

Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."

Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("

Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "Boarding class and queuing for boarding is always a clusterf***. People will crowd the gate and board with the wrong class and that creates anxiety and leads to edginess. If a system could be worked out and enforced that would help."

Pros: "Boarding and deplaning were efficient. Crew was good. Seats were comfortable."
Cons: "Seat was near the restroom and there was an odor for the second half of the flight. Issues with the A/V - hum in the headphones and the touch screen only worked intermittently. Cabin temperature was a bit cold."

Pros: "Delta is known to be one of the best airlines and they stand up to it in every flight."

Pros: "Seats are crowded together, nowhere to move, no storage, reclined seat is in your face for 10 hrs!"
Cons: "The plane, the seats the food"

Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."

Pros: "Not much"
Cons: "The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid"

Cons: "The "Delta Comfort" seats were not comfortable: the armrest didn't raise, so the seats were narrow. The handle of our suitcase got broken."

Pros: "On time"

Pros: "Crew was lovely"
Cons: "Narrow seats, hurry up food service prior to landing"

Cons: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."

Pros: "Delays and no proper customer service."

Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Cons: "Me quede un dia completo en Panama en el aeropuerto."

Pros: "Friendly crew in business class"
Cons: "Bed was angle lie flat. Meal service dragged on for too long."

Pros: "On schedule. Great crew."
Cons: "Limited foot space small seat."

Pros: "It was a KLM flight so good"
Cons: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."

Pros: "on time arrival"
Cons: "the cabin configuration is bad"

Pros: "Staff were friendly!"
Cons: "Food was not great and no choices."

Pros: "Friendly stuff"
Cons: "The expiriace going there was horrible because of the weather."

Pros: "nothing, was a terrible experience"
Cons: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"

Cons: "Free wifi"

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Cons: "Very nice crew and great food"

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Cons: "Still don’t have my luggage yet"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "KLM staff is great"

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Cons: "Need more leg room!!! Larger meals needed."

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "All good"

Pros: "Crew was good"
Cons: "Food"

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "Good flight, arriving well on time."

Cons: "We did not get two of baggage at the destination."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Cons: "old plane, tight and uncomfortable"

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "great choice of entertainment content, friendly crew"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Cons: "Please be more clear about the carry-on luggage policy. I was able to take everything with me on my way to Prague, but the attendant forced me to check a bag at the gate. The requirements were very vague and I don't understand how you could bring something on the first flight perfectly fine, and then get stopped on the return flight."

Pros: "Punctuality was outstanding and service onboard was great"
Cons: "For a 11+ long trip it would be suitable to have a modern entertainment system. Aircraft was old and thus the onboard entertainment system: very low resolution screens and aweful sound..."

Pros: "We have 2 hours delay on boarding time and further 2hours delay after boarding waiting for refuelling. Yet no compensation given . If we lateach for boarding , we will missed the flight but flight delay we dint get our money back. Not fair !"
Cons: "Delay for hours"

Pros: "The crew was real nice and efficient"
Cons: "The food was dull and there wasn't any choice"

Pros: "crew, very kind people, multilingual"
Cons: "one hour delay, but they send a kind apologize by mail"

Cons: "Flight delay"

Pros: "It was standard. Nothing stood out. Travel was fast."

Pros: "Seats were spacious with some recline. Obviously better than flying economy. Food the same as economy"
Cons: "I thought the food could have been better"

Pros: "All good no problems"

Pros: "As usual, great staff, no delay, comfortable seats. We were offered champagne, wine, liquor with our delicious meal and given a choice of 2 entrees. A complimentary pillow, blanket and headphone are given and all that in economy class!"

Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."

Cons: "Staff Curtsy and overall gestures!!"

Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Pros: "The crew was terrific."

Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Pros: "Incredible staff. Super polite"

Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."

Cons: "See above."

Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Cons: "Great experience"

Pros: "The transfer times were excellent"

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Pros: "Over all pretty good for price."

Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."

Cons: "Old plane."

Pros: "Flight crew, pilot,food and entertainment options were great"
Cons: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Pros: "Everything was fine"

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Cons: "Leg space."

Pros: "Everything!"

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pros: "Free snack and drinks. Good service."

Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Pros: "Speed, professionalism"
Cons: "Nothing"

Cons: "no vegeterian sandwiches very disappointed"

Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"

Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Pros: "Newly refurbished aircraft interior. Very attentive crew who found and returned a dropped passport."
Cons: "A bag of crisps and a drink was all the in-flight service had to offer. BA now charge to change seats just like a cheap and cheerful airline. At the back of the plane conditions are quite cramped. I've travelled with BA all over the world but it's rapidly becoming a third world airline and I'm going to have to go elsewhere."

Pros: "When the captain said there was only 10 minutes of the flight left and the refreshment cart was less than half way up the aisle, the third flight attendant began taking drinks orders from the back of the plane. He moved forwards and backwards getting everyone drinks and crisps. He even grabbed us some wine, even though only the drinks cart had the wine."
Cons: "Long time to wait for a drink"

Pros: "Due to fog in Geneva our flight was delayed. The crew were magnificent and the Captsin outstanding."

Pros: "Boarding was fine and we arrived 30 mins earlier than advertised."
Cons: "The fact this flight turned out to be operated by American Airlines not BA. The staff were abrupt and rude. Complementary drinks only turned out to be wine and beer, without telling anyone. They tried to charge me $8 for a vodka. Entertainment not as good as BA either."

Pros: "Efficient handling of boarding"
Cons: "Would have been nice to have better coffee. Croissant was nice . But even just a marks and Spenser sandwich would have been a bit better."

Pros: "BA is the most reassuring airline service in the world. very predictable, punctual, comfortable seats and polite service. very rarely do things go wrong."
Cons: "the food in BA is consistently bad, at least for veggies. the entertainment system is very old in terms of quality of picture and sound and the content of movies, etc. compared to the other airlines, including the European and American ones, the entertainment system is probably the worst one around"

Pros: "BA business class is always a good option for long haul. I sleep well on the flat beds and the food and wine is good. The staff on this flight was really nice and friendly"
Cons: "The little details were not there. Funny how one appreciates that wet wipe before lunch when its not offered after running around the airport sweating. Somehow I got missed for the coffee round the next morning and not given a landing card"

Pros: "The boarding was very quick and effective. The staff were polite and welcoming. The plane was new and clean. We arrived 40 minutes ahead of schedule."
Cons: "The new BA seats were not very comfortable. The food on the 3+h flight consisted of a micro bag of pretzels, an egg&tomato sandwich and a kitkat."

Pros: "Uupper deck of a BA 747 was quiet and relaxing; crew helpful, attentive & pleasant"
Cons: "The seats could have been a bit more comfortable and the amenity kit could be nicer."

Pros: "Crew were courteous and efficient"
Cons: "Heathrow security undermanned; flight 30 mins late"

Pros: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Cons: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."

Pros: "Very good crew who were welcoming and attentive"
Cons: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"

Pros: "Premium Economy was very comfortable"
Cons: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"

Pros: "Fast boarding, early arrival"
Cons: "If I weren't super hungover"

Pros: "Friendly Crew"
Cons: "delayed for 2 hours"

Cons: "All good."

Pros: "Lovely staff"

Pros: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Cons: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Cons: "Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge."

Pros: "Good seats at back of plane"
Cons: "Food"

Pros: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Cons: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."

Cons: "I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated."

Pros: "On time"

Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Pros: "Entertainment and amount of food and drinks served was adequate"
Cons: "3 different delays totalling over 2 hours then sat on the plan waiting to take off for another 30+ min with no regard to connecting flights, passenger confort, etc"

Pros: "The modern plane and comfortable seats, fast boarding with little queue"
Cons: "The new strange self check in and baggage drop proceedure"

Pros: "Par from below the flight was great as always"
Cons: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Cons: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Cons: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Pros: "Nothing"
Cons: "Everything"

Cons: "Luggage did not follow me. Still without."

Pros: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Cons: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."

Pros: "They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front."
Cons: "Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them."

Pros: "On board entertainment was very good with movies, tv, games, etc. The flight was on-time. The food was good. No hassles regarding paying for a checked bag."
Cons: "Small seating area. Paying extra for advance seat assignments."

Pros: "Good experience."
Cons: "Nothing."

Cons: "Rude flight crew!"

Pros: "The subject says it all."

Pros: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Cons: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Pros: "Left and arrived on time! Comfortable aircraft"
Cons: "Nothing"

Cons: "Disorganised"

Cons: "We had to cancel flight due to Hurricane Irma change of flights from London. BA refused to let us rebook or change flight. Poor poor customer service! I will never fly BA again!!"

Pros: "There was sufficient leg room in seating."
Cons: "No drink or snack during flight. Made it seem like a cut-rate airline. Had to board across the tarmac and up the steps as if we were on a "puddle-jumper.""

Pros: "Timely"

Pros: "Food and service was great. Pilot made trip smooth"
Cons: "Boarding at edinburgh was confusing."

Pros: "Crew"
Cons: "Long wait in boarding - flight was delayed"

Pros: "I would have liked to have been offered water at least without a charge."

Pros: "I expected a wonderful experience with British Air but unfortunately our flight from Edinburgh was delayed , missed our connecting flight from Heathrow. We were put up in a hotel by BA and arrived st Heathrow to find our replacement BA flight was delayed because of fuel issues. Still sitting and waiting."

Pros: "Not much"
Cons: "The boarding crew from Edinburgh did not allow me to bring my carry on despite it being very light and within size restriction. They said this was because the plane was already full with others' luggage and could not handle my bag for safety. Had to shove my things in a Tesco carrier bag and in my daughters small backpack on wheels. The backpack broke later as it was not made to carry more than a few books. And to top it off, the suitcase I was made to check never made it on my connecting flight to Chicago. I am still waiting for it to be delivered 36 hours later. This suitcase is virtually empty. Well, it's actually carrying a pair of sunglasses and my phone charger. totally inconvenienced and the crew saved the plane from being dangerously overloaded by an empty suitcase. Absolute nonsense."

Pros: "Efficient at boarding gate all electronically monitored, photo recognition boarding a little confusing but help was on hand."
Cons: "The fact that we had to pay for something as basic as tea and coffee!!! Very disappointed in BA, their standards have dropped, not sure if I will continue to fly with them in the future."

Cons: "The queuing process was not efficient, the packing of people on a shuttle bus was dangerous with the number of people squashed onto the bus and then we had to wait on the bus for quite a while for the determination to be made that the flight was ready. Once on the flight, the hanging flap that separates the first class from economy, was loosely hanging and rattled fiercely and on lift-off swung back toward our faces. We had to pay 4 pounds for a coke and weird coffee. Then we had to circle London while we waited to land because of the IT mess in London."