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Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Cons: Flight cancelled

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Pros: The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly.

Cons: Food was okay but could have been better.

Cons: Nice on time

Pros: Staff was nice

Cons: WiFi

Pros: The crew was amazing. Made my mom feel welcomed and special.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Pros: Like the overall KLM experience

Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Pros: The crew

Cons: Seat comfort

Cons: They left my bag off the plane. Ridiculous.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Avianca is always a pleasure to fly.

Cons: I could not choose a better airline, everything was excellent

Pros: the flight was on time

Cons: nothing

Pros: Pretty much everything.

Cons: I cannot think of a single thing that I did not like.