Find cheap flights to Honduras

Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"

Cons: "Food"

Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."

Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Pros: "Comfy, nice crew, attentive."
Cons: "Nowt"

Pros: "The boarding was fast."
Cons: "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Pros: "Good collection of movies"
Cons: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"

Cons: "Missed connection to SFO"

Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"

Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."

Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Pros: "The crew were friendly."
Cons: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"

Pros: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Cons: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Cons: "Too much food - not enough time to sleep in comfort!"

Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Cons: "Food was terrible"

Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"

Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."

Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Pros: "Did not take the flight in the end"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."

Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Pros: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."

Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."

Pros: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Cons: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."

Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Pros: "Not much not to like about this experience except for cramped seating in coach."

Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"

Pros: "Entertainment was okay, flight crew was nice"
Cons: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."

Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."

Cons: "Cold draft at all times."

Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."

"Delta does a great job in general. However, the “Comfort+“ seats weren’t worth the money. I sat in both seats, and I compared the width of the seats and the distance from the seat edge to the back of the seat in front of it. There was a difference of about 2” in the seat width and 1” in the leg room. Very disappointing."

Pros: "Delta service and comfort is always excellent."
Cons: "All is great just keep it up"

Cons: "Lost my bags"

Pros: "Great entertainment options, best in class"
Cons: "Earlier food service for more sleep"

Pros: "Like the pleasantries from the Delta crew"
Cons: "More snacks :) !!!!"

Pros: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Cons: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"

Pros: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"

Pros: "I flew standby (for the first time) to London and check in team in NYC was great."
Cons: "Now, the team in London, wasn’t so great. They were a bit rude!"

Pros: "Entertainment was good and there was a choice of food."
Cons: "The crew sucked."

Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."

Cons: "KAYAK did not informed us we have to pay for our luggage!"

Pros: "Food was great. Movie selection was good."
Cons: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."

Pros: "Flight attendants were amazing"

Cons: "Wifi was completely useless. I prefer to pay to get simething."

Pros: "I had an awesome seat 10a with plenty of leg room."
Cons: "It was as good as can be expected."

Pros: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Cons: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."

Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Pros: "Food was so good. Crew was also very nice."

Pros: "Entertainment and food and service were great."

Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Pros: "Amazing service and F&B offered was wonderful"

Pros: "Crew were friendly. Food was ok. Gave us lunch, snacks, warm cookie and sandwich/dinner for 9 hour flight. Needed all of it."
Cons: "Space would have been really tight if not moved to bulkhead."

Pros: "Good crew, good service."
Cons: "No complaints!"

Pros: "Everything. Food, staff, checking in. All were great"
Cons: "Would have preferred they let me choose a window seat. I wasn’t given the option"

Pros: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"

Pros: "The crew were kind and courteous. The seat was comfortable."

Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Cons: "Crew was rude and made everything seem like a chore."

Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."

Cons: "One of the older male flight attendants was not polite. Got a ride, short response when asking him for anything."

Pros: "Good films"
Cons: "Seats cramped, legroom bad"

Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"

Cons: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."

Cons: "Delays!"

Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."

Pros: "The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short)."

Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"

Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"

Pros: "The food was excellent, as well as the flight attendants."

Pros: "Crew, food was good, comfort"
Cons: "The boarding .. We had to climb the steps to get in .. But the crew apologised"

Pros: "Extra leg room with Sky priority"
Cons: "We upgraded to Sky priority but we're not allowed to load with Sky priority. They made us wait for Zone 3. We also did not get the designated overhead space we paid for and had to put our bags under the seat in front of us. A bit disappointing to pay $240 extra and not get what we paid for."

Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."

Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Pros: "I like Delta empowering women."

Pros: "Meal quality has improved"

Pros: "Plenty of movies and music to entertain"
Cons: "Economy seats have no leg room and seats are very uncomfortable to your back during a 8hr flight. Flight attendants skipped rows for drinks, snacks, etc and would have to be called back. Paying close to a thousand per ticket, you'd expect a little better experience but oh well."

Pros: "Service was good. Attendants polite. Information good."

Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."

Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("

Pros: "Yes, Very good"

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Cons: "Flight got cancelled"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Cons: "KLM crew exceed our expectations"

Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "Too hot inside the aircraft"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "KLM staff is great"

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "yes"
Cons: "not really"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Cons: "Turn the lights on early making it hard to sleep"

Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Pros: "Very friendly staff"

Pros: "Very friendly crew"

Pros: "In flight food was enjoyable"

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Pros: "On time."
Cons: "No negative"

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"

Pros: "Same as above"

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Cons: "I missed my flight because of MU"

Pros: "Nothing"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Pros: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Cons: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"

Pros: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Cons: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Pros: "All good. Very hospitable cabin crew, great service."
Cons: "Nothing."

Pros: "Customer service and efficiency"
Cons: "The delay because of a software glitch"

Pros: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Cons: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Pros: "The new Airbus A350"
Cons: "Onboard food and drink is quite expensive"

Pros: "Far better quality and value than BA, it's OneWorld partner."
Cons: "It was all good."

Pros: "We were kept informed about the delay"
Cons: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Pros: "Great crew and service"
Cons: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Pros: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Pros: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"

Pros: "crew, food"
Cons: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Pros: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Cons: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."

Cons: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Pros: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Pros: "Bulkhead seat Good choice of movies"
Cons: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Pros: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Pros: "Good customer service, top notch on all aspects. Very attentive staff.."
Cons: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Pros: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Cons: "A little too hot, and no WI-FI. Other than that, great flight."

Pros: "Great flight and nice people"
Cons: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."

Pros: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Cons: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Pros: "Staff as always is polite"
Cons: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Pros: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Pros: "The flight was so-so. Cramped seating with mediocre food."
Cons: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."

Pros: "Crew staff pleasant although did not particularly take the initiative to help customers."
Cons: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"

Pros: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Pros: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Pros: "crew were great!"
Cons: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."

Pros: "Everything good except getting bag after flight."
Cons: "Took over an hour at baggage claim."

Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Pros: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Cons: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."

Pros: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Cons: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Pros: "It's a direct flight, it runs on time, the staff on the ground and on the flight are professional, courteous, and helpful. If you are lucky enough to have an empty seat next to you, the seating is quite comfortable, with adequate foot and stretching room."
Cons: "For in-flight entertainment, the ceiling-mounted screens along the aisle are hard to see and offer no choices for viewing. The food, as usual, was poor. I ordered vegetarian meals, and on the return trip for both meals was given the same soggy pasta with tomato sauce--no protein (why not add a few chickpeas or white beans?)."

Pros: "The service was remarkable. Everyone was very attentive and friendly which is exactly what you would want for a long flight. The crew came around frequently to provide beverages and left you alone to sleep."
Cons: "The boarding process was a bit hectic. The flight was full which I completely understand. After everyone was settled in the plane it took another 25 minutes to leave the runway."

Cons: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"

Cons: "First of all, though this was booked as a Finnair flight, Finnair was never part of the process after the booking. We rec'd an email from Kayak saying we could check in 36 hrs early - not so. Even at the 24 hr mark, we were unable to check in via Finnair - had to go to British Airways. Finnair was not represented at either airport - British Airways. On the return, British Airways canceled our flight (2 hrs before takeoff), and we could not get a non-stop flight home. This meant that we had to change terminals, retrieve our bags at the layover, recheck, etc. which of course, added 3 hrs to the original length of the trip. Where's our compensation? We paid for a round trip non-stop flight."

Pros: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"

Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"

Pros: "Nothing"
Cons: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Pros: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."

Pros: "Arrived on time. Smooth flight."
Cons: "Nothing really."

Pros: "I took the bus back and forth from SF to London. Overseas I am now in contemplation of only flying British Airways from now on. The ride is comfortable, enjoyable, entertaining, adequate space, excellent service, food and drinks are the best I have had, and exceptional services and attention. This goes for both flights. I have been recommending Britsh Airways over the last several weeks to pretty much everyone I know. My family and I will be looking to British Airways for overseas flights as a priority."
Cons: "Connecting flight thru Heathrow was too close for comfort. I just reached the gate at the end of boarding. If there had been a glitch at all I would have missed the flight."

Pros: "The flight itself was very good. The food is descent and there are good selection of movies."
Cons: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Cons: "The headphone socket didn't work, the screen was tiny, the food was bordering on the inedible, the seating was cramped and uncomfortable, the air was dirty and unhealthy."

Pros: "Short good flight, with no issues. Friendly crew that were very professional."
Cons: "No complaints."

Pros: "Window seat. Nobody sat next to me. Good food. Free entertainment and drinks. Large plane. Plug socket. Usb socket. Free headphones and toothbrush. Enough hand luggage space for everyone's bag."
Cons: "Good was good. However I have an allergy to soy and there were soybeans in the prawn salad with no ingredients list no notification of such. I ate some too and didn't have my epi pen with me. Very scary!"

Pros: "I liked the crew and the fact that the flight was on time in both directions. We actually landed a little earlier than scheduled. The food was decent enough for airplane food and there were some recently released movies to watch."
Cons: "The seats were a bit cramped, which I guess is to be expected on a plane."

Pros: "Loading was handled well as was most everything else. The entertainment options were good and the airline food was about the usual....Bad to just unappetizing. Overall, the flight crew were friendly and helpful."
Cons: "I am gettin pretty tired that the airlines I book with are FAILING to pass on my dietary need of Gluten-free meals to the airlines handling my return flights... This has happened THREE times now and is getting pretty damn old. I originally booked with Finnair. My outbound flight from RDU to LHR was with American Airlines. My return trip--open jaw--LHR to SEA was actually flown by British Airways. BA was NOT given my transferred flight details of dietary needs and seating preferences. Not as frustrating if this only happens once; three times is definitely a pattern and a problem!"

Pros: "I like the service ,the food in thos fliggt back. Excelent"
Cons: "Better rules for people who put the seat back while we eating ,some crewmembee could say something"

Pros: "Nithing"
Cons: "Seat assignment with ticket bought 10 days prior"

Pros: "Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight."
Cons: "They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on."

Pros: "Arrived & check in @ 6 am waited on the gate they put on my ticket we were told that the plane was delayed, ok fine no problem it happens all the time. the plane departed from another gate. We were to far way from the gate to hear They never page me over head They Only page by the gate with was impossible to hear due to the Airport over paging all other depar flights. Went the time was to long and No Calls I went and ask a personnel at that time I got a phone call from the Airport personnel also telling me that my suitcase was down in the band. To find out the I have lost the plane. I went and talk to management after a few minutes of conversation nothing happen I have lost my plane my money . I am very frustrated sad because it was not a plesiosaur trip My mother was sick and I needed to see her take her to the Doctor. Had to borrow money from a family member to continue my trip. On my way back I try to check And I was Unable to do so. I arrived to the Airport to find OUT that they cancel my way back too!!!!!! I had to borrow money Again!!!! And stay in the Airport for 8 hrs! This was my experience my lost money time family worried about me and my sister.I had No signal in my phone due to the poor Cituation of this country went I'm able to check my fly with you KAYAK notice the right gate number and time went the plane was living. The attitude of management from Aeromexico was so rude And disrespectful. I will never use them again."
Cons: "For them to accommodate me and my sister in another fly And write the correct gate on my ticket And look for me if I'm not there, Page Over head my name on the Airport NOT just on the cubic area where is so difficult to hear due to all the noises and pages going on from all over Not mentioned that went they page the sound of the Voices is terrible!!!! I have fly with Interjet and Never had this problem They never live no one behind. Very unpleasant trip finding my mother sick and ended living her again and had to spent another 8 hrs to take a 11:55 pm flight home . Because they cancel my trip because they left me behind."

Cons: "Mas separación entre pasajeros"

Pros: "Nice crew. Free movies."
Cons: "Temperature in cabin was extremely hot and dry."

Cons: "Excelente"

Pros: "Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane. In general, it is worth what you pay for."
Cons: "Knowing the seats you will get in advance, even thought they are in the back of the plane. They can save the food!!! It's owfull."

Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."

Pros: "again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru"
Cons: "everything ...see above"

Pros: "Same as my previous answer"
Cons: "Same as my previous answer"

Pros: "The plain got to Mexico before time I was traveling premier so the seats were confortable."
Cons: "Normally the crew is really nice .I found this One less attempt . The suitcase didn’t came our first like every time I fly business"

Pros: "No, the crew was not friendly, a little bit rude"
Cons: "Food its too bad and the crew are so rude, no friendly, needs some training about service and being nice"

Cons: "A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home."

Cons: "Asked for orange juice and got sweetened orange water, you can do better."

Pros: "I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it."
Cons: "Excellent service throughout!"

Pros: "I loved it"

Cons: "The personal in the frond desk in Mexico City it is very incompetent I think this guys need more trainee and need to have more respect for the customers. because if this guys thing the customers pay his salaries and no be to arrogant whit the customers."

Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."

Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Cons: "No food, no entertainment"

Pros: "No good"
Cons: "Never fly w Adirondack"

Cons: "The gate wasn't posted on any screens (which I realize may be the airport's issue, not the airline), the plane were on had very old, worn, and uncomfortable cotton seats (there was a permanent dip where people had been sitting, and my husband's seat cushion wasn't held down in any way - as in, he could remove it completely). On our flight down, we all had our own TVs allowing us to watch whatever, but on this flight there was only the drop down TVs, and there were a lot of crying children (which I also realize is completely out of your control, but didn't help in adding to our experience)."

Cons: "We were delayed 7 hours and offered $10 USD in food to compensate"

Pros: "Nothing at all. I hope they pay for this!!!!!"
Cons: "I am a US combat veteran and they denied my service dog access. They made me leave my partner stranded in a foreign country. I am very angry and distraught and I need my service animal back."

Pros: "Good service. Nice to have a meal and drinks for still a relatively short flight. Seats were more spacious than I was expecting."
Cons: "Flights were delayed."

Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"

Pros: "AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before."
Cons: "Them blaming us."

Cons: "Everything!!!! Í Will never fly with you again"

Pros: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Cons: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."

Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."

Pros: "Salir del avión"
Cons: "Se demoró en salir, el vuelo fue de 4 horas (madugada) no pude dormir nada, el asiento era impresentable. Nada de entretenimiento a bordo. Habia unas pantallitas en el techo pero como todas, inútiles."

Pros: "N/A"
Cons: "Departed late, landed late, old plane that was technologically outdated and uncomfortable, surly crew that seemed put out by the simplest requests, late arrival."

Pros: "Attentive and Friendly Staff."
Cons: "No in flight entertainment."

Pros: "Nothing"
Cons: "The unwillingness of the manager to help out a customer in distress."

Cons: "I was very unsatisfied with my Aeromexico trip because I missed my connection in Mexico City, and instead of getting rebooked on another flight, I had to buy an entire new ticket. My original ticket was $140 and my new ticket to get home was $350. I have never flown on an airline that makes the passenger buy a new ticket when a connection is missed. I was in the Mexico City airport and only missed my connection by 10 minutes. Very disappointed with Aeromexico. I will be emailing the airline customer service separately too."

Pros: "Checking in was fast and easy"
Cons: "Nothing"

Pros: "I liked all en general! The Service was very well"
Cons: "I don't liked to pay the baggage when for a long time one baggage was free!! You need to do something about the baggage!!"

Pros: "Not anything stood out."
Cons: "It was the WORST FOOD I've ever had period. The beer was warm and in short supply. I resorted to drinking to ease the misery of the flight."

Pros: "Service was delightful..... flight attendants were very attentive and kind."

Cons: "Lost my luggage, didn't get it until the next night, when I had a very important wedding in Mexico."

Cons: "2 many cancelations. 3 cancelations. 10 houra trip ends on 34 hours trip"

Pros: "20 minutes before schedule"
Cons: "Nothing"

Pros: "The value for money"
Cons: "The fact you have to pay for Wi-Fi"

Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"

Pros: "Snacks and drinks are greatly appreciated!!"
Cons: "Our flight was delayed 2 hours and nobody told us why!"

Pros: "I like the service on my way back home. The movies were up to date."
Cons: "On my way to mexico wasn't as pleasant because i wasn't served anything to drink. The flight attendant asked me but then walked away and never returned."

Pros: "great customet service on phone and at airport"
Cons: "none"

Pros: "The flight was on time both leaving and arriving. The crew were professional and took care of everyone's needs"

Cons: "gor diarhea TWICE within the same week from two different AEROMEXICO flights who seved LALA yogurt which was tainted and not propertly refrigerated TWICE shame"