Daily cleaning, installation of cabin HEPA filters on flights to Kharkiv
The cheapest airline ticket to Kharkiv from the United Kingdom in the last 72 hours was £102 one-way, and £100 round-trip on the route from London to Kharkiv. The most popular route is from London to Kharkiv and the cheapest ticket found on this route in the last 72 hours was £73 round-trip.
Kharkiv Airport is 5 miles from the centre of Kharkiv. View on map.
Kharkiv is served by Kharkiv Intl Airport, also commonly referred to as Kharkiv Intl, Kharkiv Intl Airport, or simply Kharkiv Airport. The airport code is HRK.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Kharkiv. All foreign nationals traveling to Ukraine need to have an insurance policy registered in the country. The insurance must cover COVID-19 treatment and it should be valid until the duration of their stay in the country. A citizen of Ukraine, or a person with a permanent residence permit may not provide an insurance policy.
All foreign citizens, holders of a temporary residence permit, as well as stateless persons need to have one of the following documents when entering the country:
Visitors from United Kingdom are not required to quarantine after entering Kharkiv.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Kharkiv.
Current regulations for vaccinated travelers to Kharkiv: most visitors from United Kingdom may enter Kharkiv but may still need to provide proof of negative COVID test.
Tracing App for Quarantine
Travelers in self-isolation need to install the app “Dii Vdoma”
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "No complaints, Turkish airlines is simply one of the best company in Europe."
Pros: "Efficient and on time."
Cons: "All fine."
Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Pros: "The food on the airline is good. Entertainment system has many movies to watch. The boarding system from Istanbul is a Nightmare!"
Cons: "Once I asked the air hostess for a sandwich, i was really hungry, she said she would have to walk to back of plane and they would be serving food in 15 minutes. After 45 minutes I went back to ask for a sandwich and handed me a tray of meal and said to eat this."
Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Pros: "Good crew. Clean"
Cons: "A little late"
Cons: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."
Pros: "Entertainment options good"
Pros: "Largely pain free experience"
Pros: "Crew was very helpful & friendly. Cabin was well pressurized."
Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Cons: "I could not use my ticket I was trying to extension date but customer services terrible"
Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."
Cons: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Cons: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"
Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"
Pros: "Pilot did a smooth landing both the long flights."
Cons: "Not enough movie varities."
Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"
Pros: "The for was good. The crew was attentive and professional."
Cons: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Cons: "The boarding process was a bit unorganized and took a long time as a result."
Cons: "Hardly any leg space"
Pros: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Cons: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Cons: "cramped seats, service by crew members, overall quality of food"
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Pros: "Service, food, travel exoerience"
Cons: "Wait time in Istanbul"
Pros: "I like the flight and the crew on board . The airplane was comfortable and the entertainment on the plane was great."
Cons: "I didn't like all the miscommunication at the airport due to cancelled flights. I spent two days in atlanta as well as three days in the istanbul airport. Out of two weeks of vacation I ended up spender at least six of them b in the airport. Istanbul was total chaos. I understand that the weather was a major factor but the Turkish employees should be better trained in how to handle such crisis and be able to better direct people were to go. Having to pay out of pocket m ok Neyland for food at the airport was ridiculous."
Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Pros: "When I find the restroom facility with water all over the floor and walls apparently used by a passenger to do a sponge bath. I notified the flight attendants and they immediately clean up the mess and restore the restroom to usable condition. I was very impressed with their attitude in a trying situation. Very cordial flight crew. The little travel kits were an added bonus. Having sandals on a 13 hour flight was a blessing instead of putting on shoes every time you have to to to the WC."
Cons: "The 45 minute wait on the tarmac before take off. It was quite hot in the cabin with no air circulation. And no information from the cockpit as to when takeoff will be."
Pros: "Turkish crew members are usually very friendly."
Pros: "surpassed our expectation"
Pros: "great company."
Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Pros: "Staff courtsey"
Cons: "Some of the food"
Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"
Pros: "Food was fantastic. There were no delays. Very enjoyable."
Cons: "The food"
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "I liked how the crew on the plane worked. Very nice."
Cons: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Cons: "2 hrs late and we missed all our following connections as a result."
Pros: "Staff was nice and felt bad for their company’s policy."
Cons: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Cons: "You have to inform the customers, that company needs you to have a visa"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Last minute boarding change & overall 1 hr delay"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Excellent pilot"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Pros: "grea air line always on time staff are friendly"
Pros: "was on time"
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Pros: "The staff was fine. We arrived on time."
Cons: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Cons: "Hidden fees"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Cons: "I didn't eat No entertainment"
Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Cons: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"
Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Pros: "Ground staff (check-in) not the happiest or most welcoming."
Cons: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Pros: "The flight was super fast"
Cons: "The people are mean"
Pros: "Short layover"
Cons: "Airport staff cannot fix ticket issues Bag has been lost for over 2 weeks and customer relations office advised me to wait 3 months before any compensation is even considered. Had to pay extra $240 to get on the flight because on one was available to correct a ticketing mistake. Horrible airlines"
Cons: "Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody"
Cons: "Non losing my baggage"
Cons: "It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant"
Cons: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Cons: "Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed"
Pros: "The baggage reclaim was the fastest I've ever had in all my years of flying."
Cons: "Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water ."
Pros: "Flight was fine. No complaints there."
Cons: "I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in."
Pros: "Friendly hostesses smooth flight"
Cons: "Why doesn’t business class get to board first ? Bus was too crowded and was mobbed with people pushing"
Pros: "We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time."
Cons: "Is not comfortable plane also old .I never had again Ukrainem airlenes"
Cons: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Pros: "The crew is professional, water was suggested through the night several times with no need to go and ask for it."
Cons: "Extremly crowded plane, no entertainment except one movie on a big screen for all, food is mediocre. It is a cheap option though and I think people know what are they paying for."
Pros: "Crew was nice"
Cons: "Cramped seats. No elbow or leg room. No entertainment. Food was low quality for a long trip like this. We left 1 hour late, no explanation given. They charged me for not printing my boarding pass. When I tried to check in online my e-ticket could not be found, I explained that to them but didn’t care and got charged anyway. We got bumped to a later flight which made me lose my connection at JFK."
Cons: "They changed my flight to a different airline!!"
Pros: "good plane, good value for money"
Cons: "service was slow due to many transactions. would be better if the water were provided in parallel and more quickly than the for-pay service"
Cons: "Website does not work for checkin on phones"
Cons: "I got food poisoning. I know exactly where it came from. They served a carpaccio that smelled funny and was a little dark. I should have known better but i have had a high fever for 4 days now. this is completely ruining my trip. Awful in every way."
Cons: "Staff is unreasonable. Planes are old and outdated."
Pros: "Staff were very helpful"
Cons: "Assistance was booked but not very helpful"
Pros: "average flight"
Cons: "baggage allowance does not exist"
Pros: "The plane was newer and less beat up looking"
Cons: "There were more delays with this flight as well. I ended up traveling for about 19 hours with all the delays instead of just 11/12 it was exhausting."
Cons: "They charged me $20 extra for not conforming my flight two days in advance"
Pros: "Crew was nice and polite."
Cons: "Hidden charges: Usually, when you take international flights, one checked luggage is allowed. Here we had to pay extra EUR 100 per person to check in our luggage. It was not overweight, it appeared that our ticket included 0 checked pieces. We took a flight from Paris to Kiev, and I was thinking on the international flights one checked luggage is allowed. Also, there is a fee for printing boarding pass, which was also a surrise to me."
Cons: "2 hours delay"
Cons: "Boarding pass extra charges made the tekits cost more than other's"
Pros: "The crew Junior)))"
Cons: "Nothing to dislike"
Cons: "UIA doesnt offer any in flight entertainment on this and other international flights that I have flown with them..."
Pros: "The plane was reasonably close to on time both ways"
Cons: "On the return leg, we had to pay an extra $85 luggage fee, that we didn't have to pay when we left. And no it wasn't overweight charges."
Cons: "My parents have to pay $80 for baggage."
Pros: "Nothing I liked honestly speaking"
Cons: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Pros: "Luggage arrived to London after 3 days, had no clothes, chronic medication in luggage and had to see a dr to prescribe it for my 14 yr son, I had to spend over 100 pound to get by unlit I received the luggage"
Cons: "Nothing really except I liked the adventure of living without clothes for three days"
Cons: "I didn't make my transfer flight because the airline was late, passport control waa ridiculously long and yet somehow they knew not to put my luggage on the connecting flight. As if knowing I would not make it. It's odd to me how they found 2 suitcases in piles of them that were supposed to be on the plane already heading to riga and Yet had no time to let me board. Even after all that no compensation, apology or even concern was made after I ran my way through the airport hoping to catch my flight, shaking from exhaustion and in tears. They have the poorest customer service I have ever experienced as they sat there for 15 minutes hearing them yelling at customers and shrugging away their concerns meanwhile ignoring my questions on what to do as they passed our boarding passes around with no answers. The only one I felt more sorry for than us was a pregnant lady with 4 kids they made go through the same situation and an older gentleman they refused to help because he didn't have a way to book online so they told him it wasn't their problem. I have never felt such anger at something I had no control over. $300 taken from my rent money i had put away I had to book a new flight just to be able to get to my final destination."
Pros: "Only the fact that it got me from point A to point B, and was cheap."
Cons: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Pros: "I must say that the boarding process was excellent and the landing was perfect; good job captain!"
Cons: "Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever."
Cons: "Flight attendant should smile and must be educated to say thank you and when giving the change to speak with costumer not to put on table !!"
Pros: "Staff and flight quality"
Cons: "Very hot in the plane and relatively limited space"
Pros: "Food was pretty good for the airline"
Cons: "Airport representative can be more organized"
Cons: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."
Cons: "They lost my baggage!!!"
Pros: "Crew is always great! Beautiful well dresses"
Cons: "For thus high price of teackets could serve tea/coffe and some drinks and snacks!"
Pros: "It just worked out !!!!!!!!!!"
Cons: "i took a flight from jfk to tbilisi, georgia. i was very disappointed that on my 12 hour flight i did not have a food tray available for my seating, so i had to hold everything with my hands, i had to rush eating my food before getting my drink. i also had to take precautions because i didn't want to burn myself with the tea. another problem that the plane has one that one of the bathroom were out of order so there was a huge line just to go to the bathroom. and i also almost forgot to tell you that the plane was leaking water from the top. the person sitting in the next row was getting very frustrated with getting wet. is that even safe? i would never recommended this airways to anyone. by far the worse."
Pros: "They upgraded us to first class last minute without us asking."
Cons: "They only opened the check in counter a half hour before the flight. we couldnt check in online. We waited in line for a good 2 hours. The flight was delayed about an hour. There was no effort to try to get us checked in quicker."
Pros: "Hated it"
Cons: "Not enough space in the seat poor service"
Pros: "2 boxes"
Cons: "I was never able to get on that flight. IT DIDN'T EXIST! It was never booked, the people at the counter of BA didn't allow me to board because there was not such a thing as a "booked flight" I want my money back. Is that going to happen??? I had to buy a completely new ticket for me to travel to my final destination. WOULD I BE REIMBURSED? or is it best to kiss you good bye?"
Cons: "Aggressively slow boarding with no opportunity to sit down"
Cons: "If I could give this airlines negative stars, I would -- no stars is too much approbation -- It was mistake after mistake -- When we checked in Chicago -- we were told there would be a 4 hour delay and that we would miss our connecting flight -- nonetheless, they promised us that the staff would be there waiting to help us and would easily provide a transit zone hotel for my pregnant wife and myself. When we finally got to Helsinki -- we instead had to wait for 3 hours in a customer service line only to find out that the airline would not put us in a hotel leaving us with the choice to either wait in the airport for 36 hours for the next connecting flight -- or take two connecting flights to Moscow to Belgrade to Kyiv. We chose the latter -- what ensued was a real nightmare -- we arrived at our destination 36 hours late -- and we didn't receive our bags for the next 3 days. Worst flight experience ever -- I wouldn't recommend Finnair to my enemies..."
Cons: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Pros: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Pros: "Service, food and entertainment."
Cons: "Comfort. Flight was cramped."
Cons: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Pros: "Seats were comfortable, crew courteous"
Cons: "Good value for money"
Cons: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Pros: "Was the Crew very rude"
Pros: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Cons: "Boarding is sooooo slow Entertainment facilities did not exist"
Pros: "Nothing really"
Cons: "The airline should at least provide a snack. It's 4 hrs of travel."
Pros: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Cons: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Cons: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Pros: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Cons: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Cons: "No tv screens. Have to lay for food. Seats dont recline"
Pros: "Comfortable flight"
Cons: "No food"
Cons: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Pros: "I arrived alive!"
Cons: "Service was poor, plane was hot, not my best flight experience by far"
Pros: "I liked that it's first and last time"
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Cons: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Pros: "Bording was fast and the plane took off on time."
Pros: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Pros: "Cheap ticket"
Cons: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Pros: "Please return my money."
Cons: "Please return my money."
Pros: "price. flight. comfort. convenience"
Pros: "Friendly crew. Pretty much on time departure. Comfortable."
Cons: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Pros: "Nothing , It was veri terrible"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "The price"
Cons: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pros: "Not much"
Cons: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Cons: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Pros: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Pros: "The air conditioning wasn't worked good"
Cons: "No thing"
Pros: "Easy check-in and boarding."
Cons: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Cons: "See above"
Cons: "We were delayed 7 hours without any explanation or compensation or apology."
Pros: "An early landing made my onward journey so much easier."
Pros: "We did an error in booking the return date, & found no point of contact to change the date"
Cons: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"
Pros: "The seats were not too tight and the food is not extensively expensive"
Cons: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Pros: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Cons: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Cons: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Pros: "Liked their flexibility and welcome agent was serving us."
Cons: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Cons: "The way of talking to the passengers."
Cons: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Pros: "Plane is ok, clean, good condition"
Cons: "Almost no service. Cheak in took 2 hours!"
Cons: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"
Cons: "No information flight delay until you find yourself."
Pros: "It was a smooth ontime flight, helpful customer service."
Airlines flying to Kharkiv have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kharkiv
Masks required on board, masks provided on flights to Kharkiv
Social distancing seating
Middle seats unavailable to book on flights to Kharkiv
Testing for antibodies, testing for symptoms for flights to Kharkiv
Waiving of change fees. Search flexible flights to Kharkiv