The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Pros: "the crew was professional and efficient on board the plane."
Cons: "seat space was tight. it was hard to get comfortable"
Cons: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
Pros: "Food and entertainment was great"
Cons: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"
Cons: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Pros: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Cons: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
Pros: "The crew was very friendly and did their jobs well"
Cons: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."
Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Pros: "Crew was amazing and diligent !"
Cons: "Food could have been better with some more options available onboard!"
Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"
We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.
Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.
It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
The business class layout on this plane is tightly packed and atrocious with no sense of privacy.
Airmalta does not include meals in their flights and neither offers entertainment.
Pros: "The crew was amazing and took measures to make the flight Covid safe"
Cons: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Pros: "I didn’t like anything"
Cons: "The female FA gave me an attitude when I asked about moving to a window seat"
Pros: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Cons: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."
Cons: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."
The crew was great as was in-flight service. Check-in was terrible. Then I was bused in a cramped shuttle out to the plane where customers had to lug heavy carry on luggage up stairs to get on the plane. When I arrived at IAH in Houston I learned my checked luggage was not on the plane. I have not received any communication about it from British Airways - a very poor way to treat a customer on a pricey business class ticket. I doubt I will fly on British Airways in the future when there are better airline options.
I was forced to have my carry on luggage checked in because there was concern for lack of storage in overhead bins. I was told my baggage would come off the plane first. Instead it was one of the last.
Pros: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Cons: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."
Cons: "Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me."
Pros: "Staff were friendly."
Cons: "Heathrow’s use of buses to move passengers around is ridiculous for a modern airport. No water offered on flight exacerbated by dehydration from previous flight. All refreshments for a fee. I will not fly BA again if there is an alternative."
Pros: "Champagne and hot face clothes to greet us. Perks of Economy premium were lovely"
Cons: "Quality of movies was not A.+"
Pros: "The ride was very smooth! Pilot did a great job!"
Cons: "The leg room and ovearall size was very small. My husband couldn't fit his knees in ."
Pros: "That there was help from the beginning to the end of the flight."
Cons: "BA has a lot of nerve charging first-class prices for coach-seat legroom. The fact that the middle seat is empty doesn't warrant the price increase. Abominable food and no in-flight entertainment complete the picture."
Pros: "The modern plane and comfortable seats, fast boarding with little queue"
Cons: "The new strange self check in and baggage drop proceedure"
Pros: "On board crew great."
Cons: "EasyJet crew were terrible and short staffed. Queues outside the gate entrance and not in the gate waiting area. They should have had staff to move people to seated and cooled area"
Cons: "The only thing I can seriously complain about is the departure board said."boarding" shortly after we landed early, and were to have a 2 hour layover. I had planned to browse a store but when we saw "boarding", we ran across the terminals only to find the information had been false. Uncool!"
Cons: "The flight was delayed, normal easy jet flight, not expensive, short on space and just about ok on comfort. But, good flight times and reasonable cost. There was a very big man in my row, with his small wife, he just about fitted on,but I don't think of have accepted him sitting next to me."
Pros: "On time departure, professional crew and comfortable seat for flight duration."
Cons: "30 min delay on arrival due to stand occupied by another easyJet aircraft."
Pros: "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Cons: "A hot breakfast"
Pros: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"
Cons: "Speedy boarding onto the shuttle bus is a joke. Drink prices have increased"
Pros: "Efficient. Got me too my destination with my luggage as soon as possible."
Cons: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Pros: "Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing."
Cons: "You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!"
Pros: "The plane was ok."
Cons: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Cons: "Travelers need to be informed better about Ryanair's baggage restrictions."
Pros: "My window seat. We were late taking off, yet still arrived 5 minutes early."
Cons: "The passenger beside me having some spacial awareness and keep his elbow out of my seat."
Cons: "1. The flight was late, better time management 2. Seats are very flat and uncomfortable"
Cons: "They didn’t turn the cabin lights off on a 11 pm flight!"
Pros: "Comfortable seats and good communication at the airoplane"
Cons: "Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour"
Pros: "We made it."
Cons: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."
Pros: "Price - That is All"
Cons: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Pros: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Cons: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Cons: "They charge Hugh fees for everything. Didn’t even bother to offer water inflight. There absolutely osavings"
Cons: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"