Daily cleaning, installation of cabin HEPA filters on flights to Sulaymaniyah
In the last 3 days, the lowest price for a flight to Sulaymaniyah Int. Airport was £149 for a one-way ticket from London and £266 for a return. A majority of our users searched for flights from London to Sulaymaniyah Int. Airport and the best return deal found for that route in the last 3 days was £362.
Central Sulaymaniyah is 7 miles away from Sulaymaniyah Int. Airport.
Sulaymaniyah is served by Sulaymaniyah Int. Airport, also commonly referred to as Sulaimaniyah Intl or Sulaymaniyah Int.. The airport code is ISU.
There is no hotel situated at Sulaymaniyah Airport itself, but you can find many in the nearby area. The Highcrest Hotel is quite close, just under 3 miles away on Bakrajo Main Road, and is a reasonable option with an airport shuttle transfer supplied by the hotel for a surcharge. This affordable luxury hotel offers extensive spa and wellness facilities and a business centre, making it an ideal location within reach of the airport.
There is a CIP Lounge hosted by Azmar Airlines located in the terminal, which has basic business facilities in comfortable surroundings. It is advisable to check if a pre-booking is needed to use this service if you are not travelling with the airline. Alternatively, you can find extensive business facilities at the Mihrako Hotel & Spa on Salim Street, just 1 mile away. Its central location in As Sulaymaniyah also benefits the traveller with proximity to shops and historical attractions.
Sulaymaniyah Airport is approximately 9 miles from the city centre. There is no public bus transport network in this area so it would be necessary to take a taxi. Prices start from around ID16,255 (£8) and the journey time is roughly 30min. Taxis can be accessed outside the airport terminal. Another option would be to hire a car. There are several outlets available nearby.
Yes, there is a parking facility in front of the airport terminal. It is advisable to enquire with your airline about prices and booking in advance of your arrival or departure, especially in regard to accessibility issues or if you have any special requirements. Alternatively, if you are choosing to hire a car, you can search through KAYAK for further information or book your car as part of your airline package to facilitate an easier process.
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Scores according to KAYAK customer reviews
"Boarding in Lahore is slow"
Pros: "i was told i miss my flight by 5 min and and they told me they wil book mw next flight and gave me a phone number when i called the ph9ne number i was given they asked ms 1400$ more and that was for a week latter flight when i asked for atleast refund or flight cridet they dniede me and wasnt even want talk to me."
Cons: "make it right by giving me my flight cdidet oroney back aince i was dnied."
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "Everything is excellent"
Cons: "All is well"
Cons: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Pros: "Breakfast was good; the first meal was average"
Cons: "Have air fresheners in toilets. Make it smell better."
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "qatar airways is able to accommodate my low sodium diet"
Cons: "headphone for entertainment did not work"
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Pros: "nice crew, great service"
Cons: "Slow boarding while passengers stand in the queue, late take off"
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Pros: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Cons: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Pros: "Seat where comfortable and thank needed more leg space"
Cons: "Good was poor bcz going and back was same menu of choice of food."
Pros: "aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help ."
Pros: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Cons: "Snacks and drinks could be betteri"
Pros: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Cons: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Pros: "Service, crew, food"
Cons: "Seats are small"
Pros: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"
Pros: "Excellent service. Excellent quality of food."
Cons: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "In-flight treatment"
Cons: "The seat"
Pros: "Dedicated to customer service"
Pros: "Exceptional service!"
Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."
Pros: "The in flight service was great.. Crew was excellent."
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Cons: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."
Pros: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Cons: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Cons: "No flexibility in flight changes"
Pros: "Nice and spacious aircraft."
Cons: "Some confusion on Hindu meal and vegetarian meals."
Pros: "Service was very good"
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Pros: "The boarding process was simple, food was ok."
Cons: "What a terrible flight. There was absolutely no leg room. I'm 180cm but I imagine Qatar airlines have taller passengers. I understand they are trying to squeeze as much money out of their flights as possible but it was to the point of such severe discomfort that my right knee still hurts half a week later. The reason that it hurts so much is that there was a post through the right half of the leg room under my seat, which was already super limited to begin with. DO NOT GET A WINDOW SEAT, WHATEVER YOU DO. It was a 7 hour flight and I was SO MUCH PAIN. Horrific. The flight staff was rude. I will never fly Qatar again under ANY circumstances. I would rather travel months by boat, or even walk for years on end then go through that 7 hour experience. Qatar's cheapness lost them a customer!"
Pros: "The crew was cool."
Cons: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
Cons: "Thanks, good service"
Pros: "More comfortable seats More choice with food"
Pros: "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
Pros: "I really appreciated the upgrade"
Pros: "Everything except food"
Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Cons: "Not applicable"
Pros: "General flight was good. Loved the food."
Cons: "Beeing more than an hour delayed"
Cons: "Birmingham airport departure lounges is too small to comfortably"
Pros: "Valuable reminders ! Updates regarding flights was superb."
Cons: "Nothing to say."
Cons: "45 minute wait for luggage on conveyor belt"
Pros: "Good choice of entertainment."
Cons: "Food can be improved. A little bit of innovation is needed."
Pros: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Cons: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."
Cons: "Too many unruly children"
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
Pros: "The flight was quiet."
Cons: "Service is extremely slow."
Pros: "Lovely flight crew and great film selection"
Cons: "Would have liked more healthy food options d"
Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"
Pros: "Everything was very good"
Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."
Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Pros: "friendly crew"
Cons: "due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless."
Pros: "The crew helped me with a duct tape but it wasn't staying"
Pros: "Entertainment system really good - great choice and great screen sizel"
Cons: "Lack of choice on main meal"
Pros: "I really like the entertainment and the air cameras."
Cons: "I like everything"
Cons: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."
Pros: "You give me exelent space behind the exit ..tnx"
Cons: "Excess baggage kilo rate is much more expensive than most airlines"
Cons: "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."
Pros: "Leg Room"
Pros: "Everything very, very good!!!"
Pros: "It was a smooth and pleasant journey."
Cons: "Menu options were somewhat limited"
Cons: "The wifi wasn't working throughout the journey."
Pros: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Cons: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"
Pros: "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."
Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."
Pros: "food, comfort, entertainment, staff - very good all round"
Cons: "toilets could have been a bit cleaner"
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "Facilities and Crewe in business class were great"
Cons: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
Pros: "good food, empty seats for snoozing and very helpful flight crew."
Cons: "Medicore service tryed almost all major airlines,"
Pros: "Food was amazing crew was too helpful nice DDF overall flight was good will travel again"
Cons: "We kept a option for wheel chair but no one turned up that was disappointing."
Pros: "Great experience"
Cons: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
Pros: "everything was very good we had such a great time"
Cons: "nothing really"
Cons: "everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione"
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Pros: "My sleep"
Pros: "Efficient and on time."
Cons: "All fine."
Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Pros: "Good crew. Clean"
Cons: "A little late"
Pros: "Entertainment options good"
Pros: "Largely pain free experience"
Pros: "Crew was very helpful & friendly. Cabin was well pressurized."
Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Cons: "I could not use my ticket I was trying to extension date but customer services terrible"
Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."
Pros: "Super staff"
Cons: "Bad WiFi connection"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"
Pros: "Safe arrival."
Cons: "Being denied of wine drinks after 2nd tm."
Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"
Pros: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Cons: "Not enough movie varities."
Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Pros: "Missed the flight due to delayed flight coming into Muscat."
Cons: "Missed the flight due to delayed flight coming into Muscat."
Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Pros: "Cabin attendants tried to be helpful and pleasant."
Cons: "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Pros: "we arrived on time, as scheduled."
Cons: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."
Pros: "Great crew"
Cons: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"
Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Pros: "surpassed our expectation"
Pros: "great company."
Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Pros: "It was a pleasant experience,"
Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"
Pros: "Food was fantastic. There were no delays. Very enjoyable."
Pros: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
Pros: "Everyone was friendly and the food was generally very good."
Cons: "I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please."
Pros: "This is a 12 hour flight - but we have no complaints whatsoever - by far our best experience and we have flown all of the big mid-east airlines."
Cons: "The entertainment system was a bit dated, touch screen did not work well. The leg-room was tight but I am of average height. Would have been tough for someone over 6ft."
"Flight was delayed by 35 min"
Cons: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Pros: "The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible."
Cons: "They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours."
Pros: "Crew was excellent and so was the comfortable seating."
Cons: "The audio selection was extremely unique, well strange to say the least."
Cons: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Pros: "Good food"
Pros: "Not much really"
Cons: "Delayed departure; departure fate kept changing; long time waiting on the bus"
Pros: "The crew was very hospital"
Cons: "Didn't think of something because the flight was awesome."
Cons: "My bag arriving when I did"
Pros: "Seat on the 787 is the best economy seat ever"
Cons: "Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied."
Cons: "Very courteous"
Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."
Cons: "I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft."
Cons: "Full of religus people oriblle babis craying"
Pros: "I upgraded my flight to business class and I enjoyed it."
Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"
Pros: "I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again."
Cons: "Worst food on long flights.. terrible quality and insufficient"
Pros: "On time both at departure and arrival. Economy in the 787 is comfortable with better leg room than usual. Baggage claim was excellent"
Cons: "The toilets could have better attended to. Entertainment screen in my seat froze and couldn't be used."
Cons: "The service was rude and they couldn’t give us an explanation as to why we couldn’t ge tvoarding passes when we booked 3+ months ago."
Pros: "I didn’t feel neither the takeoff nor the landing, they have a professional pilots. Also the crew was very polite"
Cons: "The airplane was very small and old, no entertainments."
Cons: "Food is really bad .."
Pros: "The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!"
Cons: "I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "Lights were closed so people were able to sleep."
Cons: "Food and bringing food was scarce. Crew seemed to not care about it much. Assumed they'd give more than 2 meals on an 11 hr flight, meaning no snacks at all were given and dinner was very light."
Cons: "I'll was good"
Pros: "Good service, comfortable aircraft and very good info entertainment"
Cons: "Waiting to take off from Heathrow airport."
Cons: "Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back."
Pros: "For the first time I was not woken up for dinner"
Cons: "The aircraft is really old..."
Pros: "Overall service was smooth and simple."
Cons: "I couldn't turn off the personal TV, which made it hard to sleep."
Pros: "Great service"
Pros: "The plane was nice and clean."
Cons: "The food wasn't that good for me, the dessert was good. Not all the crew members were friendly with the passengers."
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "The head of crew Mr. Khatieb was very helpful when he learned that my mom has knee and back problem /surgery so he let my Mom sleep in the crew cabin last 2 hours of our flight on April 7th .2017"
Cons: "The check in crew in O'Hare airport (ladies) are bunch of liers .. RJ -Amman gave us 2 weeks ahead of flight oyr set seat K19 and H19 when we arrived 2.5 hr ahead of boarding they told me you have 2 saparet seats.. I told her that my Mom is sick and that I have already sets seat she told me I dont know this is what you have now then i asked for supervisor /another lier who told me that they have no seats and after waiting she gave us 2 seats by each other .. I told her my Mom had problem in her back n knee and I need 1st raw for her she said the dont have while when we boarded there was 1 empty seat in front of us whole flight ....they come from culture of friend and family comes first.. so they give and keep seats for their friend and family ...such a shame.. My Mom suffered from burning and nummbing the whole flight and arrived Amman sick .Will never choose RJ again ."
Pros: "The aircraft, the service"
Cons: "I ordered kosher meals and they arrived frozen to a degree I could not eat it. The movies did not have any subtitle options, except Arabic. They should at least have English subtitles"
Pros: "Loved all of the kind smiling faces on all of the flight attendants"
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Crew members were very nice to an old lady and i saw how well they took care of her"
Cons: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"
Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"
Pros: "Calling out rows for boarding was extremely helpful and organized!"
Pros: "Very professional crew"
Cons: "Boarding and departure always very early. No audio-video"
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Pros: "More food please"
Pros: "Crew cabin welcome us warmly and very polite."
Cons: "Food wasn't too good. Couldn't watch movie till almost landing."
Pros: "Seats were very comfortable. Is a new Dreamliner from NYC to Amman."
Cons: "Could hardly hear movies on seatback entertainment system-tried both own and their headphones but finally gave up. Also, not a fan of the window shade that only dims-no real shade-light still comes in. Food is not good and drink choices are poor."
Pros: "Nothing the worst airline in the world!!!"
Pros: "Food was decent and the entertainment was good."
Cons: "Staff were unfriendly and unhelpful"
"Its really good trip"
"Due to the death of my uncle I was unable to take this flight. I called AA repeatedly for 4 hours to tell them I was unable to take flight. I was placed on hold and told I would be called by an agent. By the time the agent from American Airlines called it was 3 min before the flight was due to take off. The agent told me they could not help me and that I needed to contact Kayak regarding booking. I did this straight away but the Kayak agent could not get ahold of AA prior to the flight departing and my entire reservation was cancelled which cancelled my return journey ticket home from London to Los Angeles. The ticket cost $2400 and I tried for 17 days to remedy this issue with kayak."
Pros: "Crew was courteous and friendly."
Cons: "No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72"
Pros: "Good legroom, comfortable seat and great entertainment to keep me occupied for the 10 plus hours."
Cons: "Security at Heathrow -slow!!!"
Pros: "they got me to LA"
Cons: "food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr"
Cons: "Once again BA lost my luggage from my connecting flight. Twice in a week and a half."
Pros: "Good crew; no more or less better seating than other airlines we have used to the UK."
Cons: "I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary."
Pros: "More leg room"
Cons: "My mother needed assistance with the disable wheelchair and was given one but the staff that was meant to wheel her into the flight abandoned her and she almost missed her flight."
Cons: "Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’."
Pros: "Champagne and hot face clothes to greet us. Perks of Economy premium were lovely"
Cons: "Quality of movies was not A.+"
Cons: "Flight delayed an hour from NICE and connection at Manchester was badly handled by BA and missed connection. With no refund or hotel or alternate flight offered. Total failure. Am now stuck. And very upset"
Pros: "Arrived early"
Cons: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"
Pros: "Short flight"
Pros: "Comfortable and clean flight, only 35 minutes."
Cons: "Some movies wouldn't run"
Pros: "New plane. Good leg room. Good service overall."
Pros: "The flight was able to board early and arrive early. Very friendly service, enjoyable flight."
Pros: "As a British citizen living in the US, I have always rated the quality of the service BA has given"
Cons: "Flight was delayed from Manchester to Heathrow by 30mins. OK understandable. On arrival to Heathrow we sat on the tarmac for an hour and a half as apparently there was not enough staff to connect the plane to the gate.The computers to tell us where our connecting flights were down so they could not tell us which gate to go to. When we finally disembarked, I was not allowed to my gate despite it being in the same terminal and having 40 mins to go.I was directed to a BA desk to get another flight. After 15mins waiting here the staff were rude and announced they would be closing. I finally was directed to departures to be told the only option was the same time tomorrow."
Pros: "The website would not allow me to enter my passport details as I have PR status. As a result I could not select a seat of choice. it would be much better if PR details could be added when passport info is not accepted. The flight was fine"
Pros: "Certainly not the female airline attendant from Johannesburg to London on 1/4/2018."
Cons: "I boarded the plane and made a mistake by sitting in the wrong seat and placed my hang-up bag in the overhead compartment. When I realized that my actual seat was 10 rows back on the very last row, I moved, leaving my hang-up bag near the first seat. As time passed, I heard a woman on the intercom say something about a lost "jumper". After learning that a "jumper" is a sweater, I asked the nearby airline attendant if the sweater was a navy color, like the one that I had left in the overhead. A female airline attendant came to me, carrying my hang-up bag with my sweater and repeated 4 times that I was lucky because she was about to put my "jumper" and hangup-bag off the plane and leave it in Johannesburg since no one had responded sooner!!!! I was so stunned that I could not say anything. I only kept wondering why would anyone go into the overhead and start pulling things out? Why would someone take such extreme measures and not walk down the aisle, asking every person on the plane, including the people on the back row? This type of thing could happen to anyone. Since I did not have a name tag on the bag and I live in the US, it would have been near impossible to ever find my bag again if left in So.Africa! Plus, the woman went on and on in a very rude & condescending manor when all I could do was sit in shock, wondering why she would take the time to go through the overhead and look for a hang-up bag that does not have a name tag!!!!"
Cons: "- bad airplane - cramped - bad food and not even available on all legs"
Pros: "I was traveling by British airways flight BA271 on 13 December 2017. The plane is old but comfortable. I was looking for USB pots I can't find it. Helpful crew and flight comfortable and landing was perfect. British always need to improve. Thanks"
Cons: "Flight was too long to reach Las Vegas"
Pros: "This flight did not get me to my Austin flight"
Pros: "My flight from Manchester was delayed so I missed my direct flight to bahrain and change of flight to deferent distantion other than my original and arrived to Bahrain next day"
Pros: "Flight on time, good crew."
Cons: "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much."
Pros: "This short flight had no food. I guess that is acceptable"
Cons: "I was hungry but there was nothing to eat"
Pros: "The flight was on time. The wheelchair I had ordered was also on time and handled well. There was a wheelchair waiting for me when I got off the plane and someone helped with our luggage."
Cons: "I paid two pounds for a cup of tea that was not very hot. I couldn't use money and as my credit and debit cards were visa, the machine would not accept them. I think that giving your customers a.free drink would not break the company!"
Cons: "No complaints"
Pros: "OVERALL EXPERIENCE WAS MADE DIFFICULT AT BEST"
Cons: "INITIAL FLIGHT TO LONDON CANCELLED ONLY HOURS BEFORE FLIGHT...MANCHESTER FLIGHT WAS LATE TO HEATHROW WAS LATE,THEREFORE MISSED FLIGHT TO L.A. AND HAD TO STAY IN LONDON...LASTLY,I HAD UPGRADED MY SEATS TO MAKE MAKES WIFE'S FIRST OVERSEAS TRIP COMFORTABLE....WE WERE SEATED IN BACK OF PLANE...WILL REQUEST MY SEAT MONEY FOR ROUND TRIP BACK..."
Pros: "We didn't crash."
Cons: "No leg room at all. Felt like a sardine in a can. Not even water is free. Staff were horribly inefficient with the snack cart They finished 15 minutes before landing on a 2 hour flight!"
Cons: "No seats in gate area. Had to line up in the hall. Manchester terminal 3 is a dump."
Pros: "Pleasant efficient staff. Flight on time"
Pros: "I liked the demeanor of the crew that I interacted with and I appreciated the updates from the pilot since we were delayed into London and I had a quick connection."
Cons: "The breakfast option ran out by the time the crew got to me in the middle of the plane. The delay was nerve-wracking with the very close connection to my international flight."
Pros: "nothing the plane got delayed four times with no warning and then got cancelled when we all got lined up at the gate for the plane (we stood in line for 15 MINUTES BEFORE ANYONE TOLD US SHIT)"
Cons: "I didn't like that the plane got cancelled after hours of sitting in the airport, I didn't like the lack of communication between British airways staff and (would be) passengers, I didn't like that it would've taken me literally three hours to speak to a representative, and I am going to get a refund. I ended up taking an 80 pound train to London that took two and a half hours, and I expect the airway to pay for that too. This was bullshit and I hate this shirt air line."
Pros: "Service was fine, the plane was full but it was a pleasant flight."
Cons: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Pros: "The crew were ok, nothing really to comment on bad or good."
Cons: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."
Cons: "The plane was all ready to go, but it had no fuel. We were delayed by 30+ minutes while they found someone to fuel it up, and then it took forever to take off. I almost missed my connection in Heathrow and my bad didn't make it!"
Pros: "No delays, good quality seating and service"
Cons: "The change to a packet of crisps or nuts instead of a snack."
Cons: "This was a connecting flight for us and was delayed causing us to miss our flight home from London to Los Angeles. There were no flights back to Los Angeles until the following morning (18 hours later). We had to stay in a hotel near the airport in the meantime. My boyfriend and I were forced to miss work an additional day causing stress and inconvenience to our lives."
Pros: "Boarding at Heathrow is crazy lacks discipline"
Cons: "Boarding and grumpy staff"
Pros: "Much more comfortable and leg space than the 747-400 long distance flight!"
Cons: "Manchester Airport waiting area."
Pros: "Liked the space between seats , able to stretch and the food was quite good . The crew was very good too"
Pros: "Loved the BA flight over to UK, comfort, Diabetic food, movie, crew. Very nice"
Cons: "I wasn't happy with flight back to US Not liking American Airlines , food and sad with not a choice of movie. No monitors in seat in front."
Cons: "No in flight entertainment on cross Atlantic is so 2005!"
Pros: "Only scraped a two as was enough movies to watch."
Cons: "8.5hr flight and NO individual entertainment units"
Airlines flying to Sulaymaniyah have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Sulaymaniyah
Masks required on board, masks provided on flights to Sulaymaniyah
Social distancing seating
Middle seats unavailable to book on flights to Sulaymaniyah
Testing for antibodies, testing for symptoms for flights to Sulaymaniyah
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