Cons: "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."
Pros: "Seats were really comfortable and find was great"
Cons: "In flight movies and TV shows we're a bit dated and didn't find any of them very desirable"
Pros: "1. Kind and accommodating flight attendants 2. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Pros: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Pros: "Some were so nice with smiles all time"
Cons: "Some looked so cold that even wanna get you a tea and forget about it."
Cons: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Pros: "EVA is a very good airlines. I recommend them for traveling"
Pros: "Excellent and responsive service from what must be the most attractive flight attendants on the planet. Seats even in basic economy are very comfortable with adequate legroom for my 250 lbs frame. Food is good with two choices and an option to customize online prior to the flight; and drinks are offered several times during the flight with numerous choices plus hot coffee and tea. Restrooms are cleaned several times during the flight and are stocked with amenities like toothbrush and paste, blindfold for sleeping, lotions etc."
Cons: "Why is the flight to Asia so long? Maybe the pilot could step on the gas?"
Pros: "I liked nothing"
Cons: "In spite of JFK airport shuting down due to Storm Grayson, EVA airline refused to cancel the flight until 1 hour before the time of departure! They wouldnt listen to my requests to change flights until it was too late. JFK airport put out a notice at 7:30PM stating that they woukd be closed until 7am the next morning. However, i recieved an email from EVA airlines AND Kayak around 9 PM stating that my flight was on time... the airport was closed!! Terrible organization... overall a really bad experience."
Pros: "Complimentary upgrade based on being star Alliance gold. Thank you"
It was also a great experience except to the inconvenience of connecting flights since we need to took buses to go to another terminal and the boarding was easy but if you manage to find the terminal in time. Still it was a great experience with Kayak and Emirates.
Pros: "Seat was very comfortable, and food was amazing"
Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Pros: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Cons: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Pros: "Great crew. More room for seat would be better"
Cons: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."
Pros: "Seat was very comfortable."
Cons: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
Cons: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."
Cons: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pros: "Entertainment system is nice with recent movies and many other selections."
Cons: "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"
Pros: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Cons: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."
Pros: "seat very comfortable"
Cons: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pros: "the flight was on time"
Cons: "the sound system on my seat was broken so I couldn't watch movies except"
Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Pros: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Cons: "Food was mediocre in flavour and variety."
Pros: "On time departure and arrival, in flight service and comfort."
Cons: "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."
Pros: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Cons: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Cons: "Crew not helpful or particularly friendly not sure if it was because we were not Chinese!"
Pros: "very friendly staff, meals were very good, much to choice in the inflight movies games, etc."
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
Cons: "Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!"
Cons: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Pros: "Sitting in the emergency row."
Cons: "More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies."
Pros: "Good seat with plenty of leg room and great entertainment system."
Cons: "Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight."
Pros: "Awesome crew on board made the long journey easy. Plenty of leg room and the food was good."
Cons: "To be honest.. everything was perfect for the price and the 12 hours in the air."
Cons: "Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable."
Pros: "Lovely crew, good amount of food and drink available."
Cons: "Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead."
Pros: "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
Cons: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Pros: "The airline has some of the nicest staff onboard"
Cons: "Seating. Too tight. Sandwiched between huge guy on my right and another on left. The most exasperating flight in a long while. Chinese new year’s holiday traffic. Still bad seating match. Two big guys shoulder touching shoulders. Drag."
Cons: "no space to store carry on bag food, crew's service, delay to depart"
Pros: "Crew was alright, food okay, leg room acceptable. Good part, plane was so big that enable us to pick and choose where to sit."
Cons: "For instance be more careful with the luggage. They lost my luggage and don't know where it is."
Pros: "I finally got to where I needed to be."
Cons: "Try be get there on time and not have to delay from original schedule for 5 hours."
Pros: "Crew was super nice. The flight was so easy and cheap."
Cons: "Better resolution for the monitors on the Air China screens."
Pros: "Service was good! Thank you!"
Cons: "I may miss the morning sandwich. It would be good to have more water and more coffee. :)) it would be better if the magazine could be more interesting."
Cons: "Air China, please clean your planes, please have good options for food, please have some reasonable (not so long) transit times"
Pros: "Crew was nice enough..."
Cons: "No video entertainment on board. Would have been nice to have been able to watch a movie."
Pros: "Crew was attentive"
Cons: "My tv screen did not work well. There was a man behind me coughing all 15 hours. I would think that the flight crew would advise him to cover his mouth when coughing or offer him warm tea. Plane was dirty. No ports to charge electronics. Very outdated plane."
Pros: "Kayak messages about the gate number, delay, and so on all went into my spam folder and found them later after the flight"
Pros: "The flight crew’s polite attitude was the only redeeming quality."
Cons: "They kept telling us before the inflight meal that there may not be enough food. And “sorry”. Luckily there was enough for my partner and I, but it was unsettling. Most importantly we found our luggage ransacked when we arrived at our destination. There were zip ties wrapped around both our suitcases that were cutting into the fabric. When we opened our luggage we found numerous items missing and broken. We will be filling a complaint with the airline as well as a claim with travel insurance. Finally, I will do my best to avoid connecting through Beijing airport. Most restaurants didn’t start serving food until 11:30am and our next flight boarded at that time. We arrived at 6am and we were starving. So our only real option was soup."