Low season | June |
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High season | December |
Great food - movie selection was good. Plane was a few minutes late but got to destination on time.
Great food - movie selection was good. Plane was a few minutes late but got to destination on time.
Flight was diverted from Firenze to Pisa causing delay and inconvenience.
Not much that I liked. The seating and Space between the seats was very bad for long flights.. very bad for such a prestigious Airline.
Flight was late on arrival. When asked, one of the crew was not helpful with providing us information on if we could meet our transition and would only say to listen to the announcement. We nearly missed our transition because we had to race across the terminals. In addition, our checking bag did not make the transition. After making the report, no calls updating us on status were received. Provided my telephone number, but when I called they said they did not have my number. I still have not received my bag
Entertainment could be better. Choice and variety of movies was not great
Bad, my family luggage. did not make t with us. Now my family’s arrived but not mine. No contact from the company or emails acknowledging the problem. Still not even where it is.
The staff was excellent. The food was good, but the seating and comfort was horrible overcrowded.
I have been traveling with visa for 25 years and this was the first time when we find out in Miami that my children’s connecting flight were overbooked and been canceled by Swissair from Zürich to Budapest. The results of that they re booked us at the Miami airport. The new route was Miami to Zürich ,Zürich to Amsterdam, Amsterdam to Budapest. We had over six hours layover in Zürich and arrived to Budapest nine hours later. There should never be in a situation where a ticket that I purchased over 7 months ago was sold to somebody else and instead of removing those two people we had to do this journey, I’m contacting customer support and requesting a refund shortly.
So disappointed, the flight from Zurich to Sarajevo was delayed for two hours for no reason, they were also shifting gate several times prior taking off
I paid extra for more leg room and I was put in a regular seat. I couldn't change it and I didn't get a refund. SUPER LAME