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Pros: Very quick flight :)

Pros: Friendly staff

Pros: Friendkiness

Cons: Nothing

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Cons: At BA staff treats you inconsistent

Pros: No idea why BA charge for food and drink - budget airline trait

Cons: Some form of entertainment

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Pros: The light attended to help me with problems from prior flight

Cons: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Pros: Friendly staff

Pros: The staff was reasonably pleasant

Cons: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Pros: Friendkiness

Cons: Nothing

Pros: Friendkiness

Cons: Nothing

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

Pros: The staff was reasonably pleasant

Cons: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Pros: The light attended to help me with problems from prior flight

Cons: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Pros: Friendkiness

Cons: Nothing

Pros: Very quick flight :)

Pros: Great service. Good food and drinks.

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Cons: Some form of entertainment

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent

Pros: Friendkiness

Cons: Nothing

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Cons: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: Friendly service

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Pros: Good food (chicken)

Cons: Seating too tight

Pros: Female Flight attendant was very rude

Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Pros: great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent

Pros: Friendly staff

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

Pros: Friendkiness

Cons: Nothing

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Cons: At BA staff treats you inconsistent

Cons: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Pros: Friendly staff

Cons: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.

Pros: Friendkiness

Cons: Nothing

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Cons: With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after.

Pros: Crew was great

Cons: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Pros: British airways, does what it says on the tin.

Cons: If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: The light attended to help me with problems from prior flight

Cons: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

Pros: Friendkiness

Cons: Nothing

Pros: great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent

Pros: No idea why BA charge for food and drink - budget airline trait

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Pros: Crew and pilot great.

Cons: Toilet was dirty.

Pros: Easy and quick boarding.

Cons: Seat space was tight

Pros: great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent

Pros: Very quick flight :)

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Pros: Friendly staff

Cons: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.

Pros: great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent

Pros: Great service. Good food and drinks.

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

Cons: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.

Pros: The light attended to help me with problems from prior flight

Cons: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Pros: Friendkiness

Cons: Nothing

Pros: The staff was reasonably pleasant

Cons: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Pros: Female Flight attendant was very rude

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.

Cons: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.

Cons: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.

Pros: The light attended to help me with problems from prior flight

Cons: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.

Pros: The staff was reasonably pleasant

Cons: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Pros: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall