£455 Find Cheap Flights from York to Hangzhou

Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.

Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.

Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!

They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.

Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.

First time tying out business class with this airline, hat a disappointment, never returning. We didn’t get the meal as requested from Singapore to HKG flight. While meals served connecting flight, crew takes meal order based off passenger membership status by giving the. Priority selection of meals. It was a battle, plain disappointment, not worth the hype, price, class as categorized/ advertised

Issues: 1) the charging issue as described in my previous survey 2) when I requested diet coke during the breakfast time, it is not available. Why? I can't drink diet coke in the morning? 3) when I tried to transfer to this flight, its gate information was not available to me?

The lead business class attendant was excellent. Made a point of greeting you and knowing your name by the time you leave.

Great entertainment system, the seat is a bit old style needs refurbishment

Just want to do a little more clean up so does not smell like urine.

it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.

Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.

Great. Efficient boarding process with the face recognition. Plenty of cabin space for luggage.

The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.

The food and service was great. You have to pay a lot for in flight Internet though which is lame.