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Good, however, I wish that the airlines would have delivered my delayed carry-on bag (checked in at boarding gate) to my hotel. I understand that various countries do have restrictions on such services.

Flights were delayed and due to a checked hand luggage bag by an overzealous gate agent in Berlin I missed my ground connection costing me another £80. Food was cold and bland, I honestly expect better from a national carrier operating out of one of their major hubs.

Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.

Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.

Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!

I liked the crews attentiveness, all food and drink items were tasty, and came out in a timely manner. The entertainment systems were not as responsive and my seat had issues with the auxiliary for the headphones. Seats were OK, and the headrest for my seat could go back only so far. Bathrooms were tight fit.

The plane was late (as was my flight out from Birmingham the day before)

We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

The flight was delayed by an hour. Made the connection uncomfortably tight.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.